Address: | 19595 NE 10th Ave c, Miami, FL 33179, USA |
Phone: | +1 954-615-7225 |
Site: | packingserviceinc.com |
Rating: | 4 |
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Craig Lefebvre
I used PSI to help me pack my familys home in Sept of 2015. Their communication was stellar all the way up to the move. Unfortunately that is about the only positive aspect I can say about this company. When the movers arrived to pack and load my belongings they were to help pack, wrap, and load. I had given a very detailed list of items that were to be specifically wrapped. Not every item on that list was wrapped as promised in the contract. When they provided me with a flat rate quote (which they honored with no questions) they also pointed me towards some photos of how items would be wrapped and protected. The problem is they DO NOT wrap anything like what the photos indicate. I had items half wrapped, not wrapped, and very poorly protected. This carelessness has caused damage to my furniture. After trying to contact them via multiple means of communication ( Phone, mail, and BBB) I have not yet to date (12-3-15) heard anything back to resolve my complaint. This company is very good at the initial communication and putting on the impression of a quality business. You are soon forgotten once they have your money. They have not followed up with my complaint in any sense. Unfortunately I would NOT recommend this business based on the poor quality of their service and communication. Mr. Tony Jacob had assured me that I would be satisfied but I can assure you that I am not satisfied. I do understand that PSI in my area (and probably many other possibly all areas) contracts out to local moving companies to do the work but being PSI is the one I hired to line it all up they are the ones that should handle the complaint if the company they contracted does a poor job. They show no sign of trying to better themselves as a company and get rid of poor contracted work. If they were I would think they would have contacted me about my complaint and settled on a resolution with me and then handled the issue of the poor service with their contracted company. BE AWARE that service will vary greatly due to the contracted company but I can assure you that if you have an issue you will have great difficulty getting a resolution from PSI. Do your research and seek out your own local moving company and hire them directly! Do not let PSI hire the cheapest bid to move your most valuable possessions for a premium price.
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Rima Ben Salah
"Never easy to shop for a good moving company. Who to TRUST right ? Well, let me share here : This is the second time using the company and again, what an easy task it was for us. They took in charge every detail to facilitate. They have moved us within the US (FL) and from Canada (MTL). Everything that was promised was handled. All my material/furniture and crates (that were custom built for me) were impeccably delivered. The team of professionals were courteous and efficient. Productive in all aspects: Hence, There is no doubt that I refer them and recommend them. " - Rima B. Management Consultant ( Montreal, Qc, CA / Sunny Isles, FL, US
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Anonymous User
Packing Service Inc has been around for many years and always offers the highest quality service. Therefore, packing service will ensure that your move is simple and without unpleasant incident. Thank you for your amazing hard work and dedication, looking forward for my move. Scarlet
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Denim Burbane
I got my furniture wrapped and shipped to me overseas for my move there and it was fast, efficient and not even costly. The communication was stellar and the guy I spoke to guided me through the process step by step. Thank you! Gonna recommend to everyone
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ana james
We have used this company couple of months ago to wrap, palletize and ship our items from NY to CA and everything went amazing, thank you very much Packing Service, Inc., we will use your guys again.
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Anonymous User
I had an excellent experience with this company, we moved to a Pod and your company did a great job so far for the packing and loading, see you in 3 weekd for the unloading :) Marco.
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Charles Thompson
Had a great experience with this company, offered quality services and got the job done as expected and planned. I will keep using your services in the future. Thanks
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Myrianne Bremand
These guys are the best, respectful guys,prompt service,everything was done on site. I will recommend this company to all my friends.
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Samenta Monroe
Great Customer service, They get the Job done And Theyre the only company that gives a flat rate quote!!
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Mike Baturo
Great service and highly recommended, they take care and move your furniture like its theirs. Thank you!
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Itzhak Benshimol
Best experience best price super professional very recommend definitely do it again if necessary
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C C
"I will be recommending this company to all my family and friends."
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Darrin Tucker
Amazing!
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Anonymous User
AMAZING!