Address: | 7155 Radio Rd, Naples, FL 34104, USA |
Phone: | +1 239-204-3333 |
Site: | cellphonerepair.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 10AM–3PM |
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Joonas Donskoi
I went to the CPR store to have them repair my phone. The phone would not take a charge and I was unable to correct the problem myself. The young man helping me was very polite and worked on fixing my problem straight away. The young man sought some additional help from the back of the store and out came Dave Howard, the COO of the company. Dave went to work resolving my issue. Initially, the thinking was that my phone needed a new charge port which would have cost around $80. I was prepared for this cost when Dave said he was going to try and clean it and fix the problem himself. Well, Dave was successful is fixing my phone and he was so nice in doing the work. I was so impressed with his professionalism and his eagerness to fix my problem. Dave did not charge me for this quick bit of cleaning. He seemed happy to help me. I thanked him so much and he even let me keep the coupon that I brought in for the repair work. I am happy to recommend CPR, Dave Howard, and all of the staff at Cell Phone Repair. I will go back to their stores in the future and I will send anyone I know to have a repair done by these folks. To me, CPR stands for Courteousness, Professionalism, Respect.
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Lisa Wright
I must say I am shocked to find that there is a 5 star rating for this company. They ripped my father off, broke his phone, and gave him some cheap old Galaxy (very difficult to use after owning an iPhone for years) to try and make up for breaking an 11 month old iPhone 6 Plus. He simply was having the glass screen replaced; the technician went to the back claiming to apply the glass screen protector after the job was done. After 30 minutes passed, the tech returned and the phone was destroyed. The main ear speaker wouldnt work, which deems the entire phone useless really. Ironically enough, there was another unfortunate gentleman in there at the same time getting work done and he said that his camera was now broken. I will NEVER do business with this company and I ensure you I will be telling all of my friends and colleagues about this!
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terry lacorte
OMG these guys are miracle workers!! Im a Canadian visiting Naples..I dropped my old, cracked LG cell into the ocean and it was totally dead. Pieces of the screen were actually missing so all the water went inside the phone. I dont know how they did it but they fixed it!!! Javier at the front counter is so kind/polite..explains everything...really feels your pain when youve lost all your info on your phone etc...technician Sergio, even though I havent met him is a miracle worker to have fixed my phone in its condition!!!! I will recommend CPR to EVERYONE!!
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Ann Marie Meadows
Very nice service attendants from my entrance to my pickup. The front glass has shattered totally beyond usage. (Eeeeek!) Got an estimate very reasonable. And the part to repair, although not directly on hand, was ordered for it. It came in faster than expected and my phone was repaired in the time-frame given in the estimate. I could not be happier with the quickness of the repair. Totally satisfied and phone works perfectly! Thanks so much!
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michael berberian
I came to the store on Fathers Day with what I thought was a cracked screen on my IPhone 6 S PLus. After a short meeting with the person at the desk he informed me that it was the protective overlay I had installed on my phone when I bought it and not the screen on the IPhone that was damaged. He removed it and replaced for $28.00. I AM ONE VERY HAPPY DAD. Great Job! Mike
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Sean Fahey
Started taking my daughters phone for repairing... they did an amazing job ! After a week... mine and my husbands phone needed some CPR.. mine was crushed, bent.. thought i had to buy a new one :( . but they fixed it !! and its working great ! Prices were very reasonable ! Great Service !
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Andy Baker
New cell phone / tablet repair store. Super nice staff. Peter helped me and explained the process and pricing. They fixed my phone on schedule and it is good as new. I hope I never have to go back, but its nice to know they are there just in case.
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Kara Cardinal
The guys are friendly, professional, and helpful! They explained everything I needed to know about the timeframe of the repair as well as the warranty. They finished and had my phone back to me faster than expected. I highly recommend CPR!!
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Vera Daniel
Weird thing happened, turned phone off for a second and when I went to turn on, nada. Took it to CPR, diagnosed, checked everything and replaced the glass face plate within 2 hours and no charge! Love you Cora and Sergio.
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Shwaby Cherisol
Javier was my Phone Technician, and I Loved his assistance. I told him exactly what the problem was and how it happened. The rest was in his hands. GREAT PHONE DOCTOR.
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Sidney Smith
I brought my Samsung Galaxy S5 in for a repair on the charging port. They were able to fix it while I waited. Great service and fair pricing. I highly recommend!
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Johan Garces
These guys are amazing. Three time they took care of samsung j3 and curently waiting on a tempered glass so they can replace the one that broke for free
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Jack Palumbo
They stood by their guarantee to fix my screen if anything happened in the future. The staff will do everything possible to satisfy the customer.
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Gerry Andersen
The staff and service at CPR is Amazing!! The are friendly and very helpful. I wont take my electronics anywhere else for service!
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John Santoemma
My phone took a swim. They were able to save all of my data and my phone. They really did save my mobile life! Vacation saved!
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Nathan Brown
Took care of two Galaxy phones for me today. Great service and friendly people. Will definitely recommend to others.
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Corina Calderon
Melissa did a wonderful job of explaining my repair. They had me back in business in under an hour at a great price.
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Brandon Cossu
The staff was very helpful and kind will definitely be back recommend their service over any competitors. Very happy
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Christy Blank
Ivan and Dave gave me such great service, they solved my sound issue! So glad to have their help! Thanks.
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Carolyn Robinson
Dennis was very helpful. He stayed late and dropped my cell off to me after he was done!
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W Bucci
Wow what great service it was a pleasure doing business with CPR of east Naples
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Bill Newman
Definitely not satisfied.
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Margaret Cherry
Great service!