Address: | 285 SW 60th Ave, Ocala, FL 34474, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 2.5 |
Working: | 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–3PM Closed |
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Natelle Quek
I usually avoid writing bad reviews, but I think this time I really need to, hah! So sorry Ocala Fedex, but for the last 3 parcels that was supposed to be delivered, the driver had not attempted delivery to my front door. Instead, they go straight to the apartment office (which by the way, I have been told by a Fedex representative that they are NOT supposed to do that, they should be delivering straight to the customers door). And as the apartment office is not open all the time, my parcels get marked as "Customer not available/Business closed". I spoke to the office administrator and several other residents have encountered the same problem. Felt kinda silly just taking the time out to stay at home on the days that I expect a parcel to be delivered, and then I randomly get an email at 3pm saying that I wasnt home?? And I dont even get a tag on my door! Not entirely sure why the sudden change here, because previously the courier had always come to my door. Hopefully this issue can be sorted out, as Id like for my parcels to be delivered properly please :)
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Shane Payne
Was waiting for something important to arrive but they saw my large dog, not aggressive at all, and didnt attempt to deliver package. Just left a note on the gate. I watched the driver drive away, which only frustrated me more. I called and asked for reattept delivery and they said theyd put in the order. I watched for hours only to get a call at 4:30 and they said the driver was out of the area already and couldnt attempt delivery. I was really upset by that. They said I could pick it up at the facility before 6:30, and the service there and friendly employee is what earned them 4 stars. I was very impressed by the service at the delivery facility.
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Donald King
This is the third delivery my wife and I have had from this shipping center and its the third delivery that weve had trouble with. The "trouble" is damaged items. This time it was a shipment of Yankee candles. When the FedEx driver turned the box it sounded like it was full of rocks. NEED FIRE SOME PACKERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Denise Kimbrel
Everytime I go in here to mail anything with my FedEx account (as an employee) I have an issue. Although I am an employee in MI not FL I frequent FL often and ship my suitcase the lady (Deb) at the desk gives me or my mom a problem ever time even with my picture ID in hand. Very poor customer service.
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Tony Flakes
How did you deliver my package somewhere other than whats on the label? But it says you delivered it to my front door? Good job losing a expensive Samsung product... yall better find it!... Muppets
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Herb Moore
I was home and still missed the delivery, forcing me to pick up package at out of the way location. Did you knock, ring doorbell, toot horn, I dont think so. Just hang the tag and run.
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Robert Mundy
No copy machine. Any other "Shipping" FedEx I went to, they offered to copy a couple sheets for me for free. Dont go here if copies needed. Not very nice employee either. Snappy.
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Ashley Brock
Love the employees and service here, ran in at closing on a Saturday and they were MORE than helpful to get my package sent out.
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Lisa
Drivers falsifying delivery attempts and then I am suppose to wait for an express package until 230 pm. Ridiculous. Unreliable
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mary hunter
Could use an extra helper on Friday and Saturdays. Wait was a little long but good friendly service.
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Emily Brazill
Great service! The two ladies working this morning were amazing and went above and beyond!
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Nichole Gencarelli
Second time Ive had to go to their shipping center because a driver was to lazy to knock.
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Christian Cornell
Shipped fine, Unfortunately the last didnt have great customer service.
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Cynthia Girton
A little hard to find but the people were friendly and very helpful.
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calfornia retro import
driver through packages over a 7 foot fence!! CRAZY AAAH...!!!
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Bruce Balsinde
For them to not have a phone number to contact them is absurd.
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DiAnn Kinsler
There are no stores that offer copying or Kinkos services.
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Holden Agee
Very rude ladies that work here
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S M
Fast and friendly
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Jim Webb
Terrible service