The UPS Store

1101 Volunteer Pkwy #5, Bristol, TN 37620, USA

Address:	1101 Volunteer Pkwy #5, Bristol, TN 37620, USA
Phone:	+1 423-990-6901
Site:	theupsstorelocal.com
Rating:	4.1
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–3PM Closed

Location

Photos 11

Reviews 9

Rita Ribs

The UPS Store no longer handles packaged, labeled, taped and ready to go packages for FedEx, with out a per package charge of $5 PER BOX (I can schedule a pick-up at my house for $3!). Save yourself the trouble of using this store! The people are surly, unhelpful and downright nasty, even on a good day, when shipping UPS, they take forever to help you and everything costs you money. Im surprised they didnt try and charge me for ticking me off!!! If they have a loophole, they use it! One batch of packages I sent did not get scanned for 3 days before they actually sent it out! If I wanted super slow boat to China service, I would have sent it that way! Use another store or another service! Avoid this one unless you like having bad service and having to pay for it to boot! My company and I no longer use any of their services!

Danny Pope

So far so good I havent had any problems with ups services. All of my orders have been delivered when they where supposed to be and when I pay for two and three day delivery its always there so I cant complain.We even use it at work cause they take very good care of our products that our customers order. Dont get me wrong every once in a while there is one that gets damaged but thats to be expected from time to time nothings perfect. So yea Ill always use them. Great service

Mary Anderson

Best UPS Store in the region! I have used 4 different UPS stores over the years for my mail and packages due to relocation. This one is ABSOLUTELY the best. Both Austin and Tim are OUTSTANDING. When I have unusual packages that I need to come to the store, I have been able to get ideas from Austin and he provides a good way to make it happen. These guys always go above and beyond to make sure all their customers are served well!

Nothin Sacred

I have to say that Austin was AWESOME helping me yesterday. (#Awesome Austin) Austin was EXTREMELY PROFESSIONAL, HELPFUL & COURTEOUS. I couldnt have asked for a better person to deal with. He answered every question I had & talked to me like a REAL HUMAN BEING. Thats rare nowadays. I WILL use their service again. THANK YOU AUSTIN. You made a hectic day ALOT less painful. THANK YOU!

Allan Bradley

Take your printing elsewhere if you can. $3.75 charge to print from computer and charged for the wrong size copies and the right sized ones. I might not have minded quite as much if it wasnt flyers for our local animal shelter to promote adoptions & I was dealing with a store manager not an underling.. I will not be back.

Stacia Pilcher

Austin and Tim give great customer service! That is sadly uncommon these days and it is what makes The UPS Store on Volunteer Pkwy our go to place for shipping.

Jerry George

My first visit, the tech was extremely helpful and got my package mailed. Made my visit painless and happy.

Curt Wuerdeman

Stopped here for fingerprint services for a background check. The service was fast and friendly.

gregory brunty

Tim and Austin take great care of our company.