FedEx Office Print & Ship Center

11381 Causeway Blvd, Brandon, FL 33511, USA

Address:	11381 Causeway Blvd, Brandon, FL 33511, USA
Phone:	+1 813-685-8483
Site:	local.fedex.com
Rating:	3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 36

Reviews 13

Jessica Quintal

Jot only are they expensive but they have chappy customers service. They are lazy do not smile always look pissed off does the minimum they possibly can. I have tried this place about 15 times in the past 2 years for emergencies and have only been satisfied once maybee twice. Whichever gentleman was working on Friday the 13th at 2 am was very lazy very rude and did not try to assist me an in any way. In fact he looked bothered when I went in sighing after I denied all of his questions. Dropping? Picking up? I said prints he said picking up whats your name and I said no I need to get prints and as I said he seemed very bothered to assist me and again was one of the worst customer services I have ever had I will not be returning here for anything. I will find another 24 hr print place to spend my hard earned money at. Wouldnt even recommend for lost puppy signs.

Reese Letcher

I have never have been given so much Grief over and address in my life. I was mailing a package from the FEDEX Kinko Store on Causeway Blvd. I have been using a Post Office Box since 2004. The Young Lady at the Counter was to the point of demanding my Physical Address before I could mail the package. The USPS will take FEDEX and USPS Packages and she flat refused my PO. I do this for my safety and well being due to my Profession. I guarantee I will never go to that place again. She stated I could call her Supervisor about my complaint, but she isnt going to do anything about it. That I can just go to the Post Office or USPS. That is right, the only reason I went there is because I was in a hurry. But I wil never go back and I will spread the word .

Tami Howard

I am not sure where or how I could get a review specifically to my FedEx driver, so I thought I would write one here. I live in Riverview and order items a lot online. Whomever is delivering to my house in Riverview does an EXCELLENT job, He takes the time to walk the package to the back door when we arent home (which is almost always since we work days). Last package I received was a rare and fragile tea set, he even took the time to put a huge plastic bag over it in case it rained. During the holidays, I ordered a Black Friday T.V. deal and he delivered but we werent home....he came back after 5 because he didnt want to just leave it on the door step. I Love FedEx and the care taken on packages. THANK YOU!

tinaj714

Ive come to this location numerous times to mail off samples for work via Express. The employees here are unfriendly, lazy, and act like they dont know a damn thing. God forbid you have to ask them a question, theyll try to make you feel stupid and then finally answer with an attitude. I always use the padded envelopes for the Express, which are NEVER stocked so they make me wait in line to give me one and then roll their eyes when I tell them their out. Keep it up and your jobs will be replaced by machines and computers too some day! The only reason you get 2 stars is because your facility is clean, close to my home and you have 1 pleasant guy working there.... I wish I knew his name.

Anonymous User

The copy place attached to this store has to have the worst service I have ever received anywhere. Three people had to help the woman ahead of me in line for 25 min with a simple copy/past problem. The associates were just plain rude and mean. I ended up leaving without getting my job done to go someplace else with nicer people who know what they are doing. I wouldnt go back there if I had no where else to go. Luckily there are other places to chose from and I would suggest to everyone who has the choice to ovoid this terrible place if at all possible. What a terrible experience!!

Joe Black

I have been going to this location for work related shipping for several years and Id have to agree with most of the negative reviews here. There is almost always a wait and its not always due to the location being busy but rather how slow the service usually is. (Most) of the staff seem disgruntled and very less than eager to assist you. You often feel like you are bothering or interrupting them by being there. Perhaps they need a change in management or for the higher ups to take a closer look at this location?

Anonymous User

This FedEx Office location has some great & helpful employees (thank you Amy M.!), and some pretty sloppy employees. Depending on who helps you, you may simply get a blow and go job....but finding the right person will get you care, service, and attention to detail. Speaking with management over the phone is frustrating because they rush you and resort to having you email questions (which they do not answer!). Overall, I recommend this location....but be weary of the employee who handles your order!

David Paxton

Walked in... waited...waited...waited ,while noticing all the negative things said in almost 60 reviews here take place over FOUR years. Left and went to King Printing, where things were done quickly, professionally and with great customer service. What is worse than the reviews is, the owners have NEVER responded, apologized or acknowledged any of the customer complaints here. This tells you the lack of service and negativity starts from the top.

Al Moore

I have never encountered a more petulant and unfriendly FedEx team in the past 15 years. Barking at customers, cutting in before you get a chance to finish your questions, and very dismissive. On top of this, the had a broken printer and were rudely acting as if customer should have known this. If it werent for previous experience with FedEx and ONE get rep (well call her W.), I would never step foot in a FedEx print center again!

Mel Darklyter

Staff seemed friendly, machines were opetational. I read other recent reviews and maybe those folks just caught a bad day.. I went @ 7pm on a Wed. night to self- fax documents so I didnt need any help, but I observed 4 other customers come in and were each helped politely by the 2 FedEx workers at the counters. One worker was in the back working on other things. Stark contrast from the other recent negative reviews..

iamzygra

FedEx sucks, I buy something on December 28th and it says it will be here on the 2nd, well the 2nd turned into the 4th meanwhile as soon as it hit Orlando they gave it to USPS and in the app it said in tranzit to my local USPS at 7am, its currently 2:59pm and the mail just ran with no package, Id recommend some other mail provider pave cause Fedex cant ever get it right smh

Kannan D

Ive been one of the lucky ones to have had good experience with this store. I have used this store many times, even at odd hours which was perfect for me to ship at my convenience and I have had nothing but good experiences. I am sorry that some of the reviews reflect otherwise. I am glad that there is one store open in the Brandon area that is open 24 hours.

Craig Fox

The staff is rude to each other and to customers. The culture in this office is not good. I only go here if it is an utter emergency and even then I will just use the computers because they have better better customer service skills than the employees. This is the first FedEx center I have experienced such a negative culture. They need a change FAST!