Geek Squad

Address:	2499 SW 27th Ave, Ocala, FL 34471, USA
Phone:	+1 800-433-5778
Site:	stores.bestbuy.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM

Location

Photos 11

Reviews 6

Todd C

Do not bring your computer or any device here. They will make you wait weeks to get your device and then will make you schedule an appointment to pick it up when they told me to come in and get it on the phone moments earlier. The geek squad Manager Jose was rude and said he was doing us a favor by letting us pick up our laptop that we had already paid for the work to be done. I know there isnt many other options around but if you value your time and money steer clear of this place!!!

Angel Kin

The worst service I have every received. I will never every take my computer to the again. They told me that I had an appointment time I was early and I filled out the paper work and they told me how long it would be. I went ahead a ran other errands. When I come back they said we had some questions and I was upset because my computer just sat there for 2 hours and they had my phone number. I ended up having to take it to another store.

Incindra Khan

Very disappointed in best buy/geek squad. They want to charge $100 just to DIAGNOSE the issue...That doesnt include any repairs or anything! Oh well...although I was not a frequent user of your services...I have been taking my stuff there for years when necessary...well, you just lost my business to price gouging practices...

Jeffrey Greene

Hit or miss with the Geek Squad. If you get someone knowledgeable you can get the information you need. Keep in mind, they need upsales, to keep it reasonable only get what you really need.

joan giblin

I have had the Geek Squad service at home, in the store, and over the phone. They have always been knowledgeable and courteous. So glad I subscribed to them in 2014.

appeninespt

I used geek squad at the Ocala Best Buy, I had excellent service and the staff was kind and efficient,