Address: | 1478 Palm Ave, Pembroke Pines, FL 33025, USA |
Phone: | +1 954-442-8099 |
Site: | homesweethomemaid.com |
Rating: | 4.3 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM Closed |
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Jessica Raskin
I have used Home Sweet Home Maid Services for a few years, and usually they do send quality people to your home. They are very reasonable but my advise is to make sure that you never get anyone by the name of Janeth Arredondo Gutierrez to come to your home. She came to my home and honestly left it worse than it started. She also broke my childs stepper and took it with her and NEVER TOLD me about it until i called her to say it was missing, I am still not sure why not use the heavy duty stepper i have in the kitchen that holds up to 300lbs but instead use my babies stepper that holds like 50lbs??!!!. I called and I spoke to the Owner, who is very nice, and told her the situation and she apologized profusely and said that she would give me a free cleaning or atleast 3 free hours of cleaning so I scheduled the next cleaning. I wanted to be home this time so that I can make sure that she cleaned to my standards. The person they were sending was OVER an hour late, and then when I answered the door, it happened to be the same person along with her helper. Now at this point, I was already upset, but I showed her what I wanted and she was extremely rude, and her assistant which I dont know her name yelled at me and told me that she has cleaned before so I dont need to tell her what to do. Now I have my kids and husband there and they are both attacking at me yelling at me in Spanish and finally the assistant told Janeth, that she will pay her for the day so that they can both leave instead of cleaning my house that day. They stormed out, never apologizing and basically disrespecting me in my own home. I immediately called and texted the owner, and she apologized again, and told me she would refund my money which she did, but I am still out a cute little kid stepper and I will NEVER ever be using Home Sweet Home Maids Services again. I also told my 2 other friends and they will no longer be using them again. I think that the owner should have never sent the SAME lady to my home especially after telling you how horrible she cleaned my house, its like she wanted her chance to come and tell me off because she didnt like that I complained about her cleaning. It was the WORST experience I ever had and I advise anyone who uses the company to NEVER ever use that woman or her assistant.
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Cheryl NunyaBiz
I have used the services of Home Sweet Home for several years now & for the most part I have been very happy with whomever the owner sends out to my home. Every once in awhile youll get someone who doesnt do such a good job but its not too often. I can call the owner, who is wonderful, when Im not so happy with someone she sends out & she will fix the problem immediately. The prices are very reasonable & the service is readily available when I need the work done. The owner sends out PLEASANT hard workers, which is a plus. I recommend this service to anyone who needs it.
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Anonymous User
I have been using this company for the last 10 years, and Ive never been disappointed. This company has been around for many years, and it has been the most reliable. The boss is always on top of every detail, they have always been available when Ive needed them. I would recommend this company to anyone who is looking for great service, outstanding detailed cleaning, and a personable staff. They are like family to us!
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Lorena Pinilla
I tried Home Sweet Home Services around 2 years ago and I fall in love with this company, their work is outstanding! The housekeepers are very professional, reliable and courteous, my house sparkles when they finish. Their service has been consistently excellent each and every time! Now my neighbors, friends and relatives are using them as well. 100% recommended!
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Anonymous User
I would not recommend this company to ANYONE! I believe any boss who would send their employees out and not equip them is unprofessional. They come into the home no supplies and I was never informed they use my supplies. Was never given the proper payment information. VERY UNHAPPY!
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Gloria Cecilia Acevedo Gallego
I have been using your service for about 9 months now and I cant tell enough people how pleased I am with the results. I am truly impressed with the work Home Sweet Home Maid Services, Inc does and appreciate the personal touches. Thank you so much. I recommend all my friens and family.
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Victoria Winans
We own a house in Fl and on a very last minute we needed a move in/move out service done and they were amazing. Reliable, on-time, detailed and quickly available. I will recommend this service to all my friends and family in the area. Thank you for an excellent service.
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Christina Navarro
Terrible experience twice with this company. Unprofessional, never showed up to clean, wrong address both times including the second time! I do not know how they manage to stay in business. I do not recommend as Ive given them two chances and they failed miserably
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Emmy casanova
I have been with Home Sweet Home for about three years:) I am very happy having the two ladies working efficiently! Good team work! Fast pace as well! We all get to enjoy a clean house, and the rest of the day:) Thank you for being there when ever I need you...:
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Jessica Reyes
Feels like mom is cleaning your home. Attention to detail is on point. The ladies also have a great conversation (if you build it), so it doesnt feel like you have a stranger in your home. Would highly recommend and will defiantly, continue to use them more.
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ROSE GONZALEZ
I have worked with this company for a few years and their service is excellent. The owner is very accommodating, flexible with the schedules, price is very affordable, they are licensed and insured and great cleaning. I highly recommend it!!
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Melba Sanclemente
We are doing business per 15 years, in the same place, with thousands of customer with continuo service. Do and appoinment and be part of our family Home Sweet Home. Every customer is very important and a lot are very happy with our job.
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John doe
Excellent cleaning service. Have used them for years and Im extremely satisfied with them. The owner is very accommodating and responsive. The cleaning staff is professional, thorough, and honest. I highly recommend their service.
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Katty Samu
I have been using this cleaning company since the beginning of the year, they are very professional, they have very good customer service even if I am not at home. I recommend them totally and it is a good price
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Colleen Sanclemente
Thanks Home Sweet Home to help my family to have our home clean by long time. The housekeeper are very nice and I cant believe this AWESOME cleaning service is soon affordable. Ive been using them for 6 months.
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Rhea Taie-Tehrani
I have always been more than satisfied with every team of two cleaners who have come to our home. Communication has never been an issue even if their English is limited. They all have been hardworking.
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ORGANIZACIÓN IUSTICE ORGANIZACIÓN IUSTICE
I appreciate the housekeeper job since I know this company, because I had find sweet and responsible housekeepers, the job had been wonderful. The company usually call to check the cleaning service.
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Milla Salomon
Great work at a fantastic price! My apartment smelled fresh and clean and my floors were spotless! Best of all...was the AFFORDABLE PRICE!! I recommend Home Sweet Home Maid Services Inc, TO EVERYONE!!