Mr Maid Residential and Commercial Cleaning

2945 Brunot Ave, Pittsburgh, PA 15204, USA

Address:	2945 Brunot Ave, Pittsburgh, PA 15204, USA
Phone:	+1 412-875-6254
Site:	mr-maid.com
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 14

Reviews 4

Barbara Kenney

We moved to our new home in 2011 and began the search for someone to clean for us almost immediately. We had lived in Ohio the same person had cleaned for us for over 20 years. Needless to say, we were used to a certain level of service and didnt know quite where to start when we arrived in the Pittsburgh area. Our first experience was not a good one. The people we engaged did not spend the time to clean as thoroughly as our previous employee, and we never felt quite satisfied on cleaning day. Little things were missed each time, and we began to see dust buildup on the woodwork and occasionally places that were missed entirely. After some months, we knew it was time for a change. Mr. Maid was highly recommended by our son and daughter-in-law who had engaged their services for several months and were very pleased with the clean! We called Jim and Steffanie, and they came out for an estimate and explained what we could expect from their employee and their company. We specifically asked for N. who had cleaned for our son and who began cleaning for us almost immediately after that first appointment. We couldnt be happier with N. and with Mr. Maid in general. N. arrives promptly each scheduled day and spends the hours that she is here doing the most thorough work we have ever experienced! She cleans all the rooms in detail, including overhead fans, woodwork, wood blinds, and all flat surfaces plus whatever decorations or accessories might be sitting on those surfaces. Showers, tubs, toilets and sinks sparkle every time. We have a boxer dog who deposits stubborn sticky slobber spots on the kitchen ceramic tile floor, and N worked until she found the solution to get those spots out , at least until the next ones were deposited! If N finds something in her trips through the house that needs our attention, she never hesitates to bring that item to our attention. She performs her duties in a manner that her employer can be proud of. We are also pleased with the professional manner in which Jim and Steffanie operate their business. Invoices for service are timely and sent by email at our request. They are easy to work with when we need to cancel or reschedule service for vacations. And they make us feel that our business is important to them. Overall, we are very pleased with Mr. Maid, and particularly with N who works in our home.

Stephanie Nichole Grimes

The Most Thorough & Best Quality House Cleaning you can get! :D Ironically they also are a Great Value & Affordable Too! Take it from me and my husband, we are quite Picky since our bad experiences with other services. We have tried most of the more common named house cleaners that gave us different girls each time & NEVER matched up to doing what their SALES team or Paperwork guarenteed. Other cleaners would have a longer list of things they DIDNT do than than what they Would do! They wouldnt move nik-nacks & called it junk, they wudnt even move our Toaster to clean under it! They missed the microwave, window panes & stairs too. NOT Mr.Maids though, Its Always been Spottless! Mr. Maids gives us the Same girl, Carla, who cleans every 2 weeks and she is as Honest and Trustworthy, Down to Earth, and reliable as you can get! Even the Best girl from all the other companies couldnt compare to Half of the wholesomeness & dependability of Carla. It just feels good to have someone you can TRUST in your home, especially if you like to leave like I do. Also, she is veThe Most Thorough & Best Quality House Cleaning you can get! :D Ironically they also are a Great Value & Affordable Too! Take it from me and my husband, we are quite Picky since our bad experiences with other services. We have tried most of the more common named house cleaners that gave us different girls each time & NEVER matched up to doing what their SALES team or Paperwork guarenteed. Other cleaners would have a longer list of things they DIDNT do than than what they Would do! They wouldnt move nik-nacks & called it junk, they wudnt even move our Toaster to clean under it! They missed the microwave, window panes & stairs too. NOT Mr.Maids though, Its Always been Spottless! Mr. Maids gives us the Same girl, Carla, who cleans every 2 weeks and she is as Honest and Trustworthy, Down to Earth, and reliable as you can get! Even the Best girl from all the other companies couldnt compare to Half of the wholesomeness & dependability of Carla. It just feels good to have someone you can TRUST in your home, especially if you like to leave like I do. She is even friendly & playful to our pets (one of which is a hyper new puppy who just adores her & greets by jumping up on her despite her training). ☆Finally a Great Service, with Amazing CuSToMeR Service Too!

Flora Smith

They sent a heavy smoker staff to clean my babys nursery, and did not apologize. I was satisfied with Mr. Maid at first. I hired them because I am a busy working mom with an infant. I wanted to have them clean my house so that I can spend more time with my baby. I told them to take off their shoes when they clean my house, because my baby crawls everywhere. They said they will do that. Then one day my sister saw their staff walking around in my house with her shoes on. That was very upsetting but there was even more. One day I came home while their staff was cleaning my place, only to find out that the cleaning lady smelled like cigar. The cigar smell was so strong that I could smell it even after she left my babys room to clean another room. I could tell which room she cleaned and which room she did not, just by the cigar smell. OMG Id been paying them for exposing my baby to third-hand smoking. They knew from the beginning I had an infant and still sent a heavy smoker to clean my house. Who does that?! Then I emailed the Mr. Maid telling him what I found out and I dont want to use their service anymore. Do you want to know how they responded? Nothing. They did nothing. No apology, no reply, no explanation what so ever. Thats how we ended the business. They are not good people. What they did to us was very bad and irresponsible. Dont let the bad people in your house.

Tiffany Beck

We previously used Merry Maids and had a horrible experience with different people coming every week, inconsistent cleans, and often many standard areas left dirty. When we called to complain Merry Maids lied and became aggressive with us. We terminated them and switched to Mr. Maid which has been fantastic! It was important to us to have the same person on a regular basis & weve gotten to know our maid Toni very well. She even bought us a baby gift when she saw us setting up a new nursery! Shes timely and consistent and has always been respectful of our time and space. The company has been flexible with timing when we needed and always reasonable when we needed a little more (like just before a holiday party) or a little less if we were going out of town for an extended period. The company has several personal touches that you can really only get when you use a local small business, such as a local newsletter and christmas cards. And of course, the most important factor, they always deliver a great clean! Im never disappointed walking from room to room on cleaning day like I was with Merry Maids. We are so happy to have switched from a large franchise to this locally owned company.