Address: | 3100 Murrell Rd, Rockledge, FL 32955, USA |
Phone: | +1 321-615-3076 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Constance White
I searched for a couple of weeks for the size and type of storage facility that I needed. I was getting down to the wire when my mom suggested that place near the Viera Post Office. At first they did not have my size but let me leave my name and phone number, something not all the facilities had let me do. The very next morning I received a call from them and I set up an appointment to see the unit and sign papers. Everything was so clean. The ladies in the office were wonderful. All the paperwork was explained. I have been so pleased to have this part of my move to go so smoothly. Losing my husband and then moving has been hard enough but to add what I had previously experienced in finding storage was more stress than I could handle. Thank you so very much Public Storage for your help in this difficult time. I really appreciate a place where employees treat their customers with respect and understanding. I am happy with the size and location of the unit along with the cleanliness and security. I certainly feel that my storage needs will be in the best of hands. Thanks Again to all the staff at Public Storage.
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Lisa Littleton
Amazing customer service! Mary and Vicki could not been more helpful and accommodating yesterday. I stopped in to find a shipping box for a large picture. They took the time to help edit a current box into the perfect picture shipping box so I could go next door to the post office and ship my package. They could have just sold me the very large picture storage box that was way larger than I needed, and would have cost an arm and a leg to ship because of the size. Was there suggestions and help, I left with my picture wrapped safely in a custom sized box, which was very reasonably priced. Thank you, ladies, for a very good customer service experience.
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Betty NELSON
I cannot thank Vicki, Carol and Will enough for all their help! I needed specific size unit with temp control and Vicki made sure to watch daily so I could get it. Even on her day off she checked with the staff to keep a watch for one. They are professional, courteous and compassionate! It was so hot the day I moved my belongings they offered us cold bottles of water. I am going to always use them and am going to recommend them to everyone! The moving is tiresome enough but they made it less chaotic for me and affordable!!!!!! Thank you again for all your services and help. God bless!
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Sandra Babiarz
I have never had to use public storage before and was so pleasantly surprised how easy and professional the employees were. Mary, Vicki, and Will couldnt do enough to make it so smooth. They answered all our question and even had better solutions to our needs. They are an asset to your business. Everything was so clean and neat. Thanks again for a great moving and storage expierence. Frank Spada & Sandra Babiarz
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C Summers
I was storage shopping and unsure of what I needed I came into the Murrell location and I was immediately greeting by friendly faces . I explained my dilemma to Vicki , she asked me what I was storing. She recommended a 10 x15, she was very knowledgeable. She knew what I needed when I did not know what I needed and as we walked property I noticed it was very well maintained . My decision was made with no regrets.
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John Muzzy
While looking for storage I contacted the corporate office. Soon after Vicki from the local store contacted me and within minutes she was able to locate the proper storage for my requirements... She was very helpful and professional. Upon my arrival, Linda showed me the property and provided very efficient and professional service to ensure my experience was timely. Both ladies were top=notch!
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Helga Mair
my hubby and myself dealt with Vicki and she was real gem of a person who helped out our storage problem.Very kind and courteous with solutions to make our transaction simple and easy.We live in Canada and was so pleased to have a complete stranger take care of us with every detail.Thanks Vicky for your kindness.Reg and Helga from Alberta.
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Ed Fernandez
The customer service is exelent. Rachael & Vicki who help me with all my questions and request did an amazing job. I will refer and recommend this location to anyone who needs a storage. Good customer service and great attitude make a big difference in this competitive market. Thanks for the experience and your help. ED FERNANDEZ
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Lisa Lowell
Mrs. Vicki was very helpful to me & my Family. She helped me to find movers to move us less than 24 hours, that was very helpful for us in the time that we had to move. Thank you Vicki for all your help...I would recommend my friends and family to the Rockledge Public Storage. Thank you so very much Vicki you are the best.... :)
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KEN FLIEDER
Vickis customer service skills are unparalleled! She went above and beyond under difficult circumstances to find me a larger storage unit from the one that I had just rented when I underestimated the amount of "stuff" to be stored. I wish all business had staff like Vicki!! Thank you from a very appreciative and happy customer!
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Chauncey Lawson
Used this Public Storage for over a year, its the best! I say that mainly because of Ms. Vicki that runs the place.... that lady helped my family and I out tremendously to ensure our storage experience was user friendly and out items were safe. BIG THANKS TO VICKI!!! whatever it is you pay her, I assure you it is not enough.
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Angela Guittar
Ms. Vickie was very helpful and efficient when I came to rent a storage unit. She answered all questions and helped me with the paperwork to speed up the process. Im really glad I chose Public Storage in Rockledge for my needs. The price is right and I can count on Ms Vickie when I have concerns.
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Will Speed
Vicki and the staff at Public Storage are simply amazing! Every time I go into the office Vicki is always smiling and has a great attitude. I hope the company knows what valuable asset they have in Vicki. I have enjoyed my experience at Public Storage and would refer a friend or family.
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Ronesha Pompey
Mrs. Vicki was very knowledgeable with storage that I needed. I was looking to store my great grandmothers furniture and she knew what size I needed on point. Very nice and easy to talk to. I found out we have a lot in common. No hassles great service.
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Holly Robbins
This Public Storage location is great! I know that my unit is secure and well looked after. The customer service that Vicki provides is wonderful and she is friendly and caring too! Thanks Public Storage for meeting my needs every time!!
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Teri Thomas
Vicki and Rachaele made the transition for my dad easy life I was going from his home to a nursing home he was a little apprehensive as to putting his items in storage these girls eased his worries . Thank you so much..
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Josh Taylor
Just want to say thanks, I am grateful for the extra security at this property, my brothers unit was found unsecured, I received a phone call from Mary, and we were able to resolve the situation. THANKS AGAIN !!!!
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Hector Barrios
This public storage is truly the best Ive seen or been to, not only because how clean and organized it is but Vicky was incredibly helpful, and courteous made me feel very content In making my decision