Public Storage

1450 N Wickham Rd, Melbourne, FL 32935, USA

Address:	1450 N Wickham Rd, Melbourne, FL 32935, USA
Phone:	+1 321-426-1729
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 13

Reviews 9

Rich Bacherman

I checked into the Public Storage at 1450 N. Wickham Rd., Melbourne, FL today and was enthusiastically greeted by manager, Linda. I liked her professionalism coupled with a down-home friendliness which conveyed an attitude that said "I appreciate you selecting us as your storage facility." She took the time to address what we would pay, how the facility operated, the hours and security codes and most importantly, seemed proud of the business. She was clearly vested in the performance of the Public Storage at this location. It was nice that there were no surprises - the cost quoted was what we were supposed to pay. We were shown the storage unit, the locking system was explained, and Linda provided storage and moving in tips. We threw her a curveball by asking if any climate controlled units were available and shockingly, she was not irritated that we might change the contract at this point, but was excited to tell us that two such units had become available. We switched to the climate controlled unit and Linda shuttled us off on a golf cart to see that unit as well. The price for this unit was only slightly more and Linda seamlessly led us through the paperwork process, taking the time to summarize and interpret the document we were about to sign. She also took the time to give us advice, tips and restaurant reviews about the area, making us feeling welcome as newcomers to Melbourne, but also to the Public Storage community. Her asst. manager, Shawn, was equally pleasant and informative, describing how the secured access entry system works and also being just darn friendly and educational about the area. Most importantly, the storage buildings were well maintained, the unit we rented was clean and well lit, and the security in place was as advanced as I have seen anywhere. I felt that Linda and Shawn both believed they could do their jobs better if they knew a bit about their customers and their efforts to do that were appreciated. By asking us about our goals, we were able to make the best decision for a storage unit to rent, and the amount of time to rent it. While I only stored by belongings today, I left Public Storage feeling confident and relaxed because I knew my belongings were in good hands.

Sara E.

I got in at a good start rate, and stayed for three months. Linda was an angel! She made timely phone calls and gave friendly reminders about payment and late fees. She really takes care of her customers, always wears a smile, and the facility is really lucky to have her on their team. I hope there is something special in store for her, no pun intended. :-) The facility itself is clean and well-maintained. I would say the prices are pretty fair, but I still couldnt afford it. I appreciated the daily rates at the end, though. The few extra days to move out helped me get out of there at a much cheaper price than paying for the entire month. My only problem was the hours of operation. You cant get in past a certain time, and my family and I almost got locked in one night. We tried calling a manager, but got nobody. Luckily, someone else came through and opened the gate. Phew! All-in-all, a great facility with great people. Very convenient. I would store my things away with them all over again if I had to, and I have to say, Linda made the difference by making it memorable and enjoyable. Great job, Linda and team!

Kaycee Platter

This is my second experience with a Public Storage. My first was in Ohio, the service there was fine...nothing overly spectacular but nothing horrible either, just so so. My second experience was at the one in Melbourne Fl located of Wickham. I was impressed with this facility. Bill and Cory were the two working the day I came to sign my paper work. I had reserved the unit online and was going to ask to see it first but they suggested it before I could ask. Bill walked me out and told me all about their location and the security and so on. He spoke to me as a person and not just a number/customer like most places do these days. I was very pleased with my initial visit and have nothing but high hopes for the duration of time I will be doing business with them. I would recommend them to someone looking to rent a unit.

Chris Vogel

In the last 10 years I have used storage lockers in 7 states for about 9 of those years. Public Storage is definitely one of the more organized and customer oriented facilities. Mike/Mary/Linda all are very professional and courteous. I have often commented on how they keep track of the names of all their tenants. I highly recommend the 1450 N. Wickham location. My only complaint was some access issues very early on and the management resolved the issue beyond my expectations. The place is very clean and well maintained. I hope the management department sees this review. Mike, I personally want to again thank you for your customer service skills. R/ C

Jenna Jenkins

This place is terrible. We set up to meet with them at 10 am so our hired movers could move our stuff into the unit we reserved. Apparently, they had a last second meeting until 1130 am and they failed to let us know. No phone call, no note on the door. It even said they would be there at 930 am to open the office. We had to pay the movers for an extra hour of waiting doing nothing, before we just had to leave. Please do yourself a favor and dont rent a storage unit with Public Storage. They will not make a good faith effort to right the wrong they caused.

Cheryl Zulick

Locating a storage unit for your prized possessions can be super stressful and a downright terrible experience, but that is definitely not the experience here. If you are looking for a storage unit, THIS IS THE PLACE!!! Their customer service is on point! Linda, who helped us out, was excellent - friendly, answered all of our questions, and was so helpful!! The property was clean and secure and simple to rent! I would absolutely recommend this service to anyone who wants to have quick, simple, and efficient access to well-located storage. Thank you!!!

D. Johnson

They had the best price around and the biggest units that fit our need. Mary was very helpful and a pleasure to talk with every time we went to visit our stuff, Mike was also a good guy. The only negative thing I can say about Public Storage is: Make sure you check out before the 7th of the month or you wont get a refund, your stuck for the full amount. You also dont get any money back for the special locks you have to buy and can probably never use again. This is no reflection on the employees or any particular location, this is company policy.

Mathew Biby

Needed temporary storage for about a month and a half for my move from Nebraska to Melbourne Beach. Reservation was quick and easy. We had a big moving truck during the unload, which Linda/team made a great effort to accommodate (Thank you very much). The management and Linda did an outstanding job of keeping me informed and communicating everything related (billing, etc.) to our brief stay. It was refreshing to experience that type of customer service. Would highly recommend this storage company at this location.

Ronald Perry

This facility has some of the best customer service in town! The storage units are clean, grounds are well taken care of, and the property is well lite and secure. Ive had the pleasure of dealing with Linda every time I go there! What a shining example of excellence, caring, and professionalism she is! She has always been very attentive to our needs, while always going out of her way to find solutions to make sure our time with them flows flawlessly! Thank you Linda...Thank you Public Storage!