ERA American Shalimar Real Estate Sales & Rentals

Address:	4 9th Ave, Shalimar, FL 32579, USA
Phone:	+1 850-651-2454
Site:	erareal.com
Rating:	4.5
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 42

Reviews 5

Toshiro Toyama

When the whole house selling process started and I met with Paul, his enthusiasm and charisma filled the room. Paul informed me that the average sell time for our area was 180+ days. Paul was able to get my house under contract within 15 days! Unfortunately due to reasons out of our control the contract did not go through, but Paul was able to get my house under contract...AGAIN...within 30 days! My expectations for the whole house selling process were blown out of the water. Pauls dedication to his work and his care for his clients is unparalleled. Paul communicated with me daily. He updated me on any movement in the market, followed up with all of the interested parties and constantly kept me informed of all actions concerning my home. The biggest advantage of having Paul in your corner is his upfront honesty. He guided me to all the right decisions that enabled me to sell my house within my specific schedule and for the price I exactly wanted. Paul also utilizes the latest technology and brainstorms with his clients that enable maximum exposure to the market. Paul used a virtual 3D tour on my home, a first of its kind in our area. The following open houses had an immense amount of traffic and all of the interested parties complimented the 3D tour that was posted via his website. I had to move out of the local area and was geo-dislocated from my house in Florida during the closing process. Paul kept daily contact with me to ensure that things were going as smoothly as possible. His open lines of communication kept my mind at ease during a stressful move. I would 100% recommend Paul for anyones realtor needs. Even if its consulting about real estate in general! His knowledge, dedication and enthusiasm is impressive. Thank you Paul for such a great experience and making this entire process as smooth as possible!

John Morrissette

Okay this is going to be lengthy. I was fortunate to find Ms. Chris Collins online during my wife and making plans to move from Dayton Ohio to the Eglin AFB area. My search begin in Feb (2015) with Chris and I sharing multiple emails. Chris wasted no time asking me what were the five (5) "Must Have" things related to buying a home in Florida were on our list. Great question and drastically helped narrow the list and avoid any wasted time when my wife and I arrived in early March on a four (4) day house hunting trip (HHT). During the time prior to our HHT, Chris continually provided us online homes for review and consideration to view when we arrived. When my wife and I arrived (9 March) Chris was the first one to welcome us to Florida and the next morning (at her ERA office in Shalimar) meet face-to-face with us and begin traveling all over the county looking at homes. By Thursday (day 3) we had decided upon a place in Freeport (we love it). Chris job did not end with an intent to buy. For the next 6 weeks she was instrumental in getting our inspections lined up and completed as well as meeting with the previous owners and going over some questions I had prior to closing. She was there at closing to assist with any last minute questions I had as well as continually sharing her experiences in the local area with regards to taxes, insurance, utilities, and general knowledge. (She more than earned the fee she will receive from ERA if not more than she was provided). AWESOME JOB CHRIS!

Brenda Ivey

My experience with ERA with Mary Plummer as my agent was stressful and a nightmare to say the least. My agents only contact with me was a few emails and a text if my house was showing. I was lining up a contingent purchase after mine sold therefore my other realtor needed to know the status of my sale yet every question I posed to Mary came back with a one sentence answer "youll know when I know" or "not yet". I had to have the agent Im using to purchase my next home explain my contract to me and walk me through what to expect as my realtor was out of pocket the entire time. She was physically located in a different city yet ERA did not show the decency to assign me a local realtor to walk me through the selling process as this was my first ever sale. I had to have my current realtor call Mary to even get her to answer the phone and return my call when the buyers were making last minute unreasonable demands the night before our scheduled closing. To top things off she waits until one hour before closing to email me with instructions on the two cashiers checks I was required to bring to my closing appointment resulting in my appointment being missed. I physically saw my realtor one time - the day she came to take listing photos (which someone else did btw)....yet she make over $10k in commission. Talk about money not deserved. She was the reason I chose to go with a completely different company on the purchase of my next home and the reason I will never refer ERA to anyone.

vps s

Spent a lot of our time with workers when we moved in while they made necessary repairs to the rental. Had to keep following up with them to get them to make repairs, would say items were repaired when they hadnt been. We had an issue with the apartment and had to vacate early, when I asked for my deposit back it took 30 days to receive and it had extra cleaning fees, extra carpet cleaning fee and $200 charge for water being turned off before 5 business days. I cleaned the entire apartment when we got it because it was still dirty when received, the carpet on lower level was never cleaned, had urine stains and smelled like a dog. I reported but it was never cleaned. I objected to extra fees being withheld from my security deposit refund telling them that I got apartment with filthy carpet so why am I being charged to have it cleaned now? Why extra cleaning fee when I had to clean all the bathrooms, kitchen floor etc when I was given the apartment. Beware of the utility deal. When you give them notice you are vacating they never mention anything about having to leave the utilities on for 5 days after you vacate. It is in the contract but when you havent rented before you are unaware of this. It states a fee of $200 will be charged if utilities are turned off...so even if it is just one they still unfairly charge you for both! Im sure they make a lot of money over the year from unsuspecting renters on that clause that they forget to mention/ remind you of.

Luis Irizarry

As a previous review stated everyone with positive feedback was purchasing a home. The rental process has been a disaster from the beginning. We had to move into absolutely filthy house with illegal drugs and pills still on the propetry in plain sight when opening drawers and closets. Okaloosa county sheriffs office was called to remove them and search for any other dangers to my family and I. A report was made and on file at Okaloosa Sheriffs office. A good portion of our $1650.00 security deposit (in our case about 25%) is none refundable for "professional" cleaning, but its pretty obivious at this point someone at the Shalimar office is lining their pockets with it. Do not give them any money for "good faith deposit" untill your have read the lease agreement. Its a very one sided contract favoring the owner and era leaving you liable for everything in every situation. Please read the application very thoroughly, especially the fine print which states your "good faith deposit" is non refundable even though all automated emails from era will mislead you into thinking other wise. As they say education is not free but I hope this helps any other families considering doing business with a company who treats you like a paycheck and not a human being.