FedEx Ship Center

3401 Commonwealth Blvd, Tallahassee, FL 32303, USA

Address:	3401 Commonwealth Blvd, Tallahassee, FL 32303, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3.1
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–2PM Closed

Location

Photos 14

Reviews 23

Dennis Baker

My package arrived at the facility in Tallahassee at 10:32 this morning. It was put on a delivery truck at 1:48 this afternoon. The facility is six miles from my home. FEDEX was unable to deliver the package to my home due to ice/snow (per Customer Support representative in Dominican Republic). It was sunny and 80 degrees today most of the day. Customer service argued with me that it was unable to be delivered because of ice/snow. He was reading the same info that was on the FEDEX site. Empty, unvalidated apologies should be an embarrassment to FEDEX. I could have walked to the site in t.5 hours to pick up my package. An HONEST reason would have made so much more sense, and is the RIGHT thing to do for the customer. I am hopeful that my package doest ride around Tallahassee for another whole day. I would expect an expedited delivery in the morning first thing.

C Sanders

I received notification today that they had attempted delivery. I left work early to come home and get the information from the door tag so that I would know where to go pick it up. No door tag. However, the website said they would try to deliver again before 8pm. Ive been home all afternoon and evening. When 8pm rolled around and no delivery, I called FedEx. I was told that it isnt required to leave a door tag, but only a courtesy. Seriously???? I was told that my express delivery wont be delivered until Monday, as they dont deliver express on weekends, but I can go pick it up. Id love to...not really...but, guess what? NO DOOR TAG to tell me where my $750 IPhone is....Really??? Dont use FedEx for anything. There are other options, think Brown, out there.

DAVID FEGREUS

fedex driver failed to do his job. came to my location but did not see a vehicle so he left a door tag. the driver did not ring the doorbell nor did he knock on the door. if he had my two dogs would have started barking. he droped the door tag on the ground or thats where we found it. this driver does not care about his job or was improperly trained. my wife was at the house all day to accept this package. i called fedex customer advocate team and they said they were working on getting it to me tonight. well they failed, and it is too late for me to pick it up since i live an hour away. this makes me want to do business with fedex if there is no one else. lack of care by fedex in tallahassee on comwelth will cost fedex customers one for sure

Ann Durham

The people are nice, but FedEx is a PITA. I always have shipments held at a facility for pickup because of the number of times packages have been misdelivered. For the current one, the shipper put a different facility down than the one I wanted. I contacted FedEx to have it changed, and was told I couldnt until it had actually shipped. After it shipped--it couldnt be changed because it was already shipped. The seller couldnt change it after the ticket had been written up. So now Ill have to drive downtown for my package rather than the convenient place with easy parking. (again, though, kudos to the customer service people at the facilities--I wish the rest of FedEx could be as nice)

Joseph Dubois

A couple of weeks ago, the driver for Heniard Dr, Tallahassee, Fl., tried to deliver my $1500.00 to some other address. Last night, Aug 29th, the driver delivered over $1000 worth of FSU season tickets to my door. They were not mine! Luckily I know thr person and before I could bring them to him, he came over and got them. The mailboxes here are very well marked. Only an idiot with no reading ability could deliver to the wrong place. This idiot should be fired.

Allyn Laughlin

While the corporate customer service rep was terribly unhelpful. She put in a request that this location call me regarding a package that was attempting to be delivered. The women I spoke to from the office was so sweet, and helpful. She called the driver twice to get things taken care of and called me back before she left the office to make sure things were squared away. When good customer service is hard to find I sure do appreciate when they get it right!

Amanda Haupt

Fed ex driver rang doorbell once and when I ran to the door he was already gone and had left a note that my shipment was to be returned to sender. That was the radiator to my car.. There was no way that in the 1 minute that it took for me to get to my front door that he loaded that back on the truck left a door tag and took off... will never be using fed ex again as long as I can avoid it.

Courtney Schubert

Driver stated that he could not deliver a package because I live on a dirt road and he "almost got stuck"...interestingly, UPS had no difficulty delivering a package on the very same day. Sounds like laziness to me...

James Meunier

Really Fedex, people have to work in the morning. This is now the 3rd day and yesterday asked and paid 5 bucks to have it deliver between 5pm-8pm. They delivered it a 9am. Idiots..... UPS from now on for me.

Brian Bennett

Super helpful! I hope each person at this location receives a raise and or promotion for their dedication, loyalty and hard work. Thank you for awesome costumer service.

Brian Burke

Excellent customer service I arrived late to pick up my package and hey went out of their way to help me get it! Thank you!!!

Teddy Stansly

Overnight a package only to be lost and not told about it until I found out a month later, pathetic.

Katie Deal

Staff is courteous, friendly and very helpful. Excellent customer service at this walk in location.

AddynJonathan Durden

Awesome customer service and it took to days to ship my packages from Havana fl to Hampton va

Ted Bergquist

Always friendly and the location is easy to access. Open until at least 8pm.

Eric Clark

Need to ship something, here is the best way.