FedEx Office Print & Ship Center

1189 Miamisburg Centerville Rd, Washington Township, OH 45459, USA

Address:	1189 Miamisburg Centerville Rd, Washington Township, OH 45459, USA
Phone:	+1 937-436-1313
Site:	local.fedex.com
Rating:	3.7
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 18

Reviews 23

James Bell

Ive used this place 3-4 times in 2008, and things went smoothly once. However, every other time has put me past my limit for toleration. Essentially, Ive seen precious little counter skills. No guest acknowledgment, no sense of urgency, and no cluing the customer in on what might happen next. The pattern is the following. All the senior employees manage to not make eye-contact. The brand new junior employee eventually must face you at the counter. They ask "Last name?", type something, and then do the Thorazine Shuffle off to someplace. They may or may not come back for 15 to 45 minutes, leaving you with no idea if your job exists or not. Meanwhile, the senior employees have the skill to look right at you and still manage to not make eye-contact. I understand good employees are hard to find, but its never a good idea to put the least qualified in charge of the counter, unless youre trying to get business down to where you can manage it..

Katherine Goff

Disaster hit and I needed a very large order produced in less than two hours, including 15 volumes bound in 3 ring binders with spines and covers and CDs. Other FedEx offices turned me down, but Jeff took great care of me. He and his team put everything together, and had it out on time, all with a professional, friendly attitude that reassured me everything would be ok. I highly recommend this location to anyone who needs something printed, especially in an emergency. Theyre worth every penny, and it would turn to them again in a heartbeat.

Rion James

Whenever I come here, the employees dont seem so eager to help me with what I need printed. Ive also shipped from this location before, and that service wasnt great either. Needless to say that in the future, unless I have an absolute printing emergency, Ill most certainly be using an alternate FedEx Office location. **Edit: I went to another FedEx location (the one by Wright State) and the difference in Customer Service was like Night & Day! Its 100% worth the drive up to Fairborn!

Jeremy Mcdaniel

Awful- brought something in they prepped it in house while I was here and it looked great. Was told it would be 5 days. No problem. They sent away to be printed and it came back in 2 days and was completely screwed up. They blamed the file I gave them, the one that was perfect at their site. But its obviously not their fault. Now its going to be a week before I can get my 1000 postcards. Awful customer service and a very poor experience.

Ashley Nicole

Mike helped me immensely at this store. I didnt realize that printing takes two and a half hours so I called and he immediately started working on it for me. I needed the printed materials for an interview I had at nine so I was very nervous that I wasnt going to have everything together in time. Thank you so much. You saved my butt. I had a great experience with this store.

Kyle Dees

Typically, this location is a little understaffed in the shipping department. I usually go when there is one person working and there is a line. The very last time though, there were several working and it was extremely efficient/fast. The price cost the same as any other company, but ground shipping arrived in WV by the next day. Friendly staff.

Sara Moore

Emailed my project to them. I called back 20 minutes later and asked if they could do it. Gentleman said in an annoyed tone, "Give us a few minutes to look at it. We will call you." Its been an hour now, and I havent heard anything. Bad customer service. Going somewhere else.

Brett Nellessen

Went there at 7am before work because it says they open at 7. Sat out in my car for 15 minutes before I finally knocked on the door and asked if they were gonna open. The entire time the guy was just walking around the store

Roberto Planellas

Si somos hermanos quiero milagro no quiero creyente no soy mago ni adivino cuño de Dios

Taylor Hoskins

One guy was extremely helpful, then another guy looked at me like I was an idiot when I told him the fax machine was low on something and wouldnt accept anything. Never going back again.

MbaMemme Ohairy

Awful, took a passport photo there that was no where near regulation. Picture went lower than my nipples, plus my face was dark and there was a flash glare! USBs are overpriced aswell

Jisu Han

Horrible customer service! The staffs are unkind and have bad attitude. Ill never go back to this place again.

James Mowery

The customer service was good. They did mess up the order but fixed it promptly.

M Chan

Very helpful guys who tried their very best to ship things out for you with Fedex

Joe Hall

Great customer service. Understand wat I want and was very professional

Michael Vanderhorst

Always have online orders ready far before the expected delivery time.

Anonymous User

Our business has always had a good relationship with these folks.