FedEx Ship Center

Address:	1668 Austin Dr, Decatur, GA 30032, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3.6
Working:	9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–5PM Closed

Location

Photos 13

Reviews 18

Tatyana Alexa

Lets just start with the fact that the package was to be delivered by 10:30 am on a Friday (today July 28, 2017). Ive been awake in my quiet home since 6am. Ive refreshed the tracking page several times before the driver attempted to deliver this package (if thats what he claim to have done). By 10:11 as I go to refresh I see thats theres a red section within the tracking status bar which claims that I wasnt home and FedEx will attempt to redeliver. This is highly unprofessional and lazy, I wasnt given a knock or ring at my bell to alert me of any package. He/she simply assumed there wasnt anyone home and left a note on my door. Quite unprofessional being that I needed this item today, but due to the way their reschedule deliveries work I would have to wait for the next working business day which would be Monday. FedEx is absolute trash, I would give this company no stars if that were possible. This isnt the first or second this has happened. I even called their customer service line (TWICE) which was hardly any help if thats what they want to call it. Reached out to them via DM on twitter which helped much more but still hardly helped. I would never want any packages ever coming from FedEx again. I will continue to alert other people of these inconveniences until FedEx and their workers (particularly this locations) to get it together. This package was from India, I have waited a while for this time just for these bumboholes to inconvenience me like this.. nah b.

Follow The Leedah

The people at this FedEx are allergic to work. I had a overnight package sent to me and after waiting all day, I called to see where it was located. I reached a rep who told me the driver said he came to the address and someone at the location told him that I had moved. I knew this was crap because Ive lived in this same address for 3 years, my home is situated where I can see who comes in and out...and since my 4 year old was also home with me at the time, I doubt she answered the door and told him to buzz off. Anyhoo, I was told that a manager would call me back in a hour to "set up re-delivery". Either my phone went on strike or they never called so I tried again. I reached a rep who "called the station" to see what was being done. That rep came back to the line and said "they said they arent going to deliver until Monday" (Its friday). So I said if the package was scheduled for overnight delivery, shouldnt it actually be an overnight delivery?? The rep came back on the line from calling the "station" again and said "I was told the manager will just have to call you back but I dont know when". In a nutshell, if you can help it, go pick up your packages from this location as soon as the item arrives because these people are shady.

Taz R

The FedEx location (1668 Austin Drive Decatur, Ga 30038 ) is the absolute worse Fedex facility I have ever encountered. Some of the drivers lie and state theyve delivered packages but they dont. Unprofessional and pathetic represenatives of Fedex. If you can avoid having to deal with these morons...Please do.

Porsha Holley

Was forced to change the way i wanted my items shipped because they didnt have change in there drawer so of ciurse i had to spend more to accomadate what this business should have had in their register

Latasha Sutton

Question? Who in the hell would ask a senior citizen for help to carry a delivery package up some stairs? A rude ass delivery driver of this FedEx facility would!

Ryan Taylor

How dare you say second attempt at 4pm when Im sitting a few feet from my door and there was no knock? Lazy ass company. This is why UPS is better.

Virginia Warner

The ladies are very polite and helpful no matter how busy they are, and they are very busy.I thank them for all of their hard work.

Wen Roane

This location has been here for ever ...the people up front do a great job and are helpful when shipping or picking up a package

Carlos Arevalo

overall is a place to send stuff.. staff is not the most friendliest but they get the job done which is important..

Andy Wofford

Great, easy off the interstate access to ship your package. Open late since its a distribution center.

Kal Storch

Came here to pick up a package and could not have been more pleased with how easy it was.