Address: | 5802 S Dale Mabry Hwy, Tampa, FL 33611, USA |
Phone: | +1 813-251-1040 |
Site: | aamcosouthtampa.com |
Rating: | 4.1 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–12PM Closed |
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Lisa Kart
My linkage was broken and my gears werent shifting. I had the car towed to AAMCO on Kennedy in Tampa.The manager Drew argued with me on the phone saying I was wrong about my car and he had "no idea why I would bring in the car in the first place". He called me back a couple hours later saying the linkage was broken with a condescending attitude. In which case, what do you know, I was correct! He was supposed to call me back with an estimate on the price and when he was going to get it fixed. He said he would be a quick fix. He never did. I was picked up by my mother to get back to my car, and I spoke to Scotty at the office when I arrived at AAMCO. He told me there was nothing here about my car and nothing was fixed and that Drew never called back. So I decided to tell him that Drew was a jerk to me and was trying to make a customer complaint. Instead he said "Oh really?!" And walked out of the office in a hurry, came back with my key and threw it at my hand. I was so disgusted at the customer treatment I encountered I left in a very bad mood. The mechanic spoke to my mother and said he looked at my car and I was correct about my car and what it needed to be fixed and didnt understand why it wasnt fixed already (quick fix). He also told me the cable needed to be replaced as well (when the tow truck guy told me my cable was fine) and said it would cost over a hundred dollars to fix when the linkage is about $10-$20 dollars for the cost and labor. Not only are they crooks, but they are terrible to their customers. Im definitely making a complaint to corporate.
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Eric Jones
I kind of struggle giving them four stars for a couple reasons: Their labor rate is $95 an hour. I brought my vehicle there and after having them remove the pan to see if anything was visible damaged I was charged $210. To look. Later I was quoted $2200 for the repair job and after securing the initial payment they provided me with another quote for $3300. The reason I give four stars is that their shops owner took me to their repair center so I could visually see the damaged parts. His tech even explained the purpose of each part and why it should be replaced. After making a few observations on parts that did not require replacing we worked the job down to about $3100. The problem I have is that they ultimately replaced three vital parts: A band, chain and torque converter. The other parts were gaskets and seals. Finally, after receiving the vehicle back, it died the first day. The reason was due to a malformed or leaking seal. -- I have a hard time believing that 18 hours of labor was necessary to perform the job. Im not only thinking of repair but removal time/reinstalling. -- In final, the owner and employees arent bad people, theyre just people. Its a company and it needs to generate income. I only wish that they didnt have a blanket charging method. If it should only take an hour to remove, four to rebuild and an hour to reinstall (it was done the next day) then I should only have been billed for that. I hope this helps!
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Keith Alan
AAMCO screwed me!!! I paid 2,900 for a rebuilt transmission and it took them 30 days to repair. I was told 3-4 days. I picked up the car and was told it was good to go. I didn’t like how it bucked like a horse when it shifted and made noise from under the car. They told me it was normal. It was a 1992 Acura legend. They told me to drive it from Tampa to Atlanta and it needed time to break in and allow the parts to loosen up. Well long story short it exploded under the car 40 miles outside of Atlanta. Transmission fluid was everywhere. It was towed to AAMCO. The following Monday The AAMCO there said there was transmission fluid in the differential where there should have been gear fluid. And they believed it over heated because of that. The AAMCO in Tampa denies they would do such a thing! The engine block is cracked, the differential is blown, and the transmission is cooked and AAMCO says to bad. Keep in mind if you have any kind of issue it could take moths to hear back form corporate. My car has been sitting broken since March 22, 2013 There insurance company claims they are investigating....Count it now 60 days plus in rental car! NEVER, EVER TRUST THEM!!!
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Stanley Thurston
The service I received at Aamco of Tampa is simply amazing!!! Very highly recommended. You can trust these good folks to give you the best service for your vehicle. Drew, Wayne, Moose, and Scott truly treated my vehicle as if it was their own and went way above and beyond my expectations. I brought my truck in with rear differential issues. The GM dealer wanted ~$1900 for the repair. Aamco did a free inspection of my vehicle to confirm the issue, and then discussed options with me. I opted to go with replacing my entire rear axle (found low mileage one in salvage). After replacement, there was still a vibration noticed. These guys spent hours researching, testing, finding and fixing the vibration problem..............just because they took extreme pride in their work and did not want to return to the customer until everything was right. All of this, and I came away with a very smooth running truck for $500 less than the dealer initially quoted. Thanks guys!!! You have earned my trust, Ill be back.
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FM Music
I would highly recommend this shop to anybody who wants to get a quality job at a fair price. Recently while visiting Tampa, I ran into some car trouble. I visited a couple of shops before this one to get an estimate to fix the transmission on my Chevy Cargo Van. I got a budget from Curtis (front desk) that was $1,000 less than the previous places I went to. They fixed my van in a timely manner and they gave me a warranty on the job and parts. After my experience with AAMCO, I now realize that the other shops did not know what they were doing. One of the other shops I visited said that in order to fix my "problem", they needed a special tool (that didn’t exist) to remove the plug for my rear differential. AAMCO showed me an alternative for fixing my “problem” by filling my gear oil for me as it had been leaking and was low. They also discussed a separate issue I’d been having with shifting and gave me a good idea about what needed to be done. Service was fast and friendly. Thanks!
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Amber Bowers
I would highly recommend this AAMCO to all my friends and family! Scott and Drew are very friendly and went out of their way to help me! They really do care about their customers. My radiator had cracked due to a bad thermostat and when I went to another car shop they wanted to charge me almost $1000 to fix it which is absurd. Drew and Scott really took care of me and I felt valued as a customer instead of a female walking in about to be taken advantage of by these other car shops! They are very affordable and very quick to get the work done so I wasnt waiting around for days on the repair and I was able to get back to my life. They answered all my questions and explained throughly what needed to be done and they stand behind their work! I know if I have I have any other issues I will definately go back to them!! Do not go to anyone else if you have an issue because you will be ripped off! You will be happier with AAMCO!!!