Cabinets To Go

Address:	1951 E Adamo Dr, Tampa, FL 33605, USA
Phone:	+1 813-247-3230
Site:	cabinetstogo.com
Rating:	3.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 69

Reviews 13

Tim Byrne

So, lesson of the summer? DO NOT use Cabinets to Go when remodeling your kitchen. It has been a horrific experience. The worst incompetence and customer service I have ever encountered. I received my initial order over three weeks ago. Four of my base cabinets had manufacturing errors and I was missing one upper. I placed a claim for replacement parts three weeks ago today. I was told I would have them Friday June 30th. When they still werent here on Monday July 3rd, I called again, and discovered they hadnt even been shipped! I was then promised I would have them directly shipped to my house on Friday, July 7th. When they didnt arrive by 1, I again called. This time they had been shipped, but they did not communicate to the shipping carrier that they were to be delivered Friday, so I literally had to go to the next county to pick them up myself so I could work on them over the weekend, because my house doesnt have a kitchen working while I wait for these parts. Three hours of rush hour traffic later, I open the replacements and they have problems, too. I Frankenstein parts and pieces together to make things work. But, I still had to wait for a backordered item. Called on Monday, July 10th, and had to again correct customer service on what piece I needed. I received a package today. Would have been nice if it was the right size! Another round of calls and emails (dealing directly with the customer service rep, Erwin), yet I am still waiting to hear if they have the part I need. I was told it wont go out today, which means I dont expect to get it until next week. Another weekend wasted! The level of incompetence, lack of urgency, and poor quality has me astounded. All they have offered in the way of compensation is a refund on the last cabinet. Thats a drop in the bucket for all of the time and headache. Meanwhile, my kitchen is still down for the time being. The hopes of the project being complete before school starts up again are out the window. I have never written an online review before, but I feel obligated to warn others before they get hoodwinked by this company. Buyer Beware!!! the product may look nice in the showroom, but they do not stand by their product if anything goes wrong.

Dale Blake

I am very happy with the cabinets I just had installed that I bought from Cabinets To Go. They have an excellent website that made the process of picking out the size pieces I wanted very easy. Its so convenient to be able to go to your kitchen while looking at the sizes of cabinets available (which is plentiful) instead of being somewhere else. By time I got to the store I had already written down everything I wanted. Josh Schermann was very courteous and helpful and he reminded me to get the handles I would need. I was a little worried they might not honor the 30% sale they were having for what I wanted, but I was given the discount. I was told I would have to come back to the store to pick the cabinets up in about 10 days, but they were delivered to my house 8 days later. They were easy to put together (according to my handyman) and I love the look and the quality of them. I found out I need a finishing strip that fills the gap between a counter and a wall. I called the store and they were again very polite and helpful, even though my phone was cutting in and out so I had to call them back on another one to finish placing the order. The photos have my old counter tops on them while Im having my granite ones made. But, you can see how beautiful the cabinets are even with the old tops.

Kevin Davis

Had great customer service from the sales rep Keith Decker. Delivery was on time and all pieces were intact. The bottom corner cabinet was difficult to assemble if you are doing it by yourself. Other than that, the rest of the cabinets were quick and easy to assemble. If you do take off the doors to make it easier to install the wall cabinets make sure to know which side was up because the width from top to door is different than bottom to door. Did not realize that till after I put them up. After deciding not to use the bottom light trim, returning it was a breeze (restocking fee sucked but oh well).

Tommy Mack

When my aunt wanted me to help her install new cabinets in her new home, I immediately knew who to call. CTG did the cabinets for my family in Michigan, and since they have so many locations, I knew theyd have one close to my aunt in Tampa. The service was incredible, the staff was knowledgable, and the cabinets were installed with professionalism, quality, and speed. I will continue to get the word out about how amazing Cabinets To Go is!

Stephanie Herbert

Bay City Cabinets is cheaper than Cabinets To Go and there cabinets come already assembled. There delivery fees are also cheaper. We wasted over an hour of our time, just to be told as we were walking out the door that we would have to assemble the cabinets ourselves, they didnt come already assembled. I recommend Bay City Cabinets all day long.

Sean Wilkinson

Ordered bathroom cabinets. The drawer fronts did not ship. We have called the Tampa and Orlando stores for the past 6 months. Still nothing. We have spoken to their supervisor and still nothing. Now we have cabinets installed with no drawer fronts... Awesome! I will not spend my money here ever again!

Very good service. Great quality cabinets. Maria was beyond helpful and made sure everything was handled properly and kept very good communication with me. Thank you very much!

Mark Grenier

My wife and I used Cabinets to go for cabinets in our laundry room. The service was fantastic and the delivery and installation went flawless. We could not be happier.

George Walker

Cabinets to go gave us a great deal on our kitchen! They even gave us free temporary doors while we waited for the glass doors to come in. Overall great service.

Laurie Courtoy

Tori, has been absolutely amazing making sure measurements are correct for appliances and answering every question as I call from the road to our new home.

Emaleen Franz Maputi

Great prices...easy to deal with. We love our new kitchen. Best of all we got it for half the price of everywhere else we shopped.

Jose Hernnadez

bad service bad bad

Paul Mueller

Not too shabby