Address: | 5035 Uceta Rd, Tampa, FL 33619, USA |
Phone: | +1 813-621-1003 |
Site: | coasttocoastmovingandstorage.com |
Rating: | 4.6 |
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Sam M
I worked with this company twice. In 2015 and in 2017. The first time was really good. But on the second time here is the breakdown of what happened. You can judge yourself: 1- I hired them for moving and storage, the whole cost was around 2700 and before anything was stored I had to pay 2100. I knew it was a lot but the salesman said that all our stuff will be stored in the same container and will remain safe. They said they provide high quality service and I went with that. 2- After storage and when I was ready to move, I was surprised on the day of moving that my stuff WAS MOVED TO ANOTHER COMPANY and they subcontracted them. They did not tell me that. I felt betrayed 3- The other company had some of our stuff damaged, they broke a coffee table and a dresser in our house, they stained my walls, they did not put protectors, they were hiding boxes that need to go to the 2nd floor in the 1st floor, they were rude to my wife and myself, they lost the TV base, they took TV box that I bought for $20. 4- I tried to call management to explain to them the problem and it did not get their attention. That same salesman who said quality service asked me to stop calling him. After being frustrated for so many days with my TV on the floor, my neighbors felt bad for us and called on our behalf to try to get their attention. They finally listened to them. 5- I worked with the claims department, and they offered me less than 400 dollars for all the damages that happened and they fixed some of the other items in our bedroom. But OUR TV STAYED ON THE FLOOR FOR THREE WEEKS! AND I BOUGHT A TV MOUNT FROM MY OWN POCKET 6- I cannot tell you how much this company hurt me and made my life worse. After all of this its up to you to judge them. If their settlement was fair I would have not have said a word but it took from May to the end of July (yes 2 months) to get about 390 dollars for a huge amount of damage and irresponsibility
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Liz Gatti
I worked with Coast to Coast Moving on short notice after our mother died suddenly and we needed to quickly close her apartment AND arrange for everything to be delivered to three different locations, two of which were over 2000 miles away. We had worked with a Wheaton Red Carpet site for our mothers move to Florida from New York over 6 years ago. She had many lovely, old and precious pieces of furniture that required attention to detail to maintain their value and integrity. Because we were so happy with Wheaton, we contacted them and received information to connect us with Coast to Coast. Everyone we worked with was professional, skilled and kind. We needed George and his crew to pack up numerous non furniture items as well as over 20 pieces of furniture, including at least 6 that needed to be crated due to value and age. All of this needed to take place in my mothers one bedroom apartment and within about 8 hours! His crew managed to pack well and keep things separate and meet the tight time-frame we gave them. I received all of my items in Portland Oregon - and nothing extra (!) - in a very timely fashion. Everything arrived in as good a state as it left Florida. Thanks to George and all of his crew for making this process work. The tight time-frame, emotionally valuable items and the complexity of three locations could have been a big nightmare, especially when it was compounded with grief over the loss of our mother. Instead it was a really good experience. Kuddos to the group at Coast to Coast!
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barbara cooley
From the first phone call to the truck leaving the house was first rate. The people are incredibly helpful and knowledgeable. Morgan, my contact in the office, was always available to answer questions and even let me know that she would be on vacation for a few days. She told me who to contact in her absence! They worked hard and constantly until the job was done. It was a huge undertaking that took two days and never once was there a complaint or lack of professionalism....even enthusiasm! They were respectful of items being moved, knowing that these items were special to someone. I highly recommend Coast to Coast Moving and Storage.
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Lydia Mendenhall
Coast to Coast is an exceptional warehouse and moving company we hope to use again with future projects. George, Mark, and Jimmie went above and beyond what was expected and stayed until the job was complete. As a commercial interior design firm, weve worked with a few different storage and moving companies around the country, however Coast to Coast has been the only company that put down a floor protector so they didnt track in dirt & debri from outside. Very efficient crew and great owner, I absolutely recommend hiring them!
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Jonathan Perry
I am more than thrilled to have done business with Coast to Coast in Tampa. They have been nothing short of perfect for my needs. They have executed multiple pick ups and deliveries for me and the crew is always professional, efficient, and friendly. I dont know how they continue to offer such excellent service, that fits my schedule, for such a reasonable cost. Thank you, Morgan! And everyone who has been a part of my service!
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Colleen Frye
These guys are awesome! Professional, trustworthy and kind! Great first impression and they are very efficient. Would highly recommend these guys to family and friends. Thank you for taking such nice care of our belongings!
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Keith Dixon
DO NOT ALLOW THIS COMPANY INTO YOUR HOME! DO NOT ALLOW THESE PEOPLE TO DESTROY YOUR FURNITURE! They will DESTROY all you own!
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mike paugh
Excellent service and people who care