Address: | 1281 Old Dixie Hwy, Vero Beach, FL 32960, USA |
Phone: | +1 772-569-4247 |
Site: | truecolorssalon.com |
Rating: | 4.8 |
Working: | 10AM–5PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 10AM–5PM Closed |
BE
Betsi Hill
Two weeks prior to having Dee cut and color my hair, I had a lengthy half an hour consult with her. She suggested a couple of subtle changes to my then-current style (which I loved). Rather than an all over color, she suggested very heavy highlighting. Not being a professional myself, I agreed, after asking quite a few questions, as I have natural blonde hair. Then I booked an appointment for said hair cut and color. During the consult, Dee took extensive notes on what I wanted. When I sat in her chair for the cut and color, we again went over what I wanted and what her suggestions were. She then went back to mix up the color for the highlights. She did a heavy all-over highlighting of my hair, including the ends, which were very fragile, due to sun exposure, prior coloring, etc. I then sat under the dray for 25 minutes. Then the shampoo and the cut. As Dee began to cut, I began to panic inside. It appeared that she was cutting off more than we agreed to - I have short hair already, and she cut off 2 1/2 inches - which was not what we had discussed. Then after she dried and styled my hair it was obvious to all that she had done far more than I had asked and far more than we had agreed to. I did say something to the owner as I paid and left - very unhappy. The next day I called to followup and the owner agreed to refund the cost of the cut only. I took that offer. UPDATE: Once I returned to Norfolk, VA, I consulted with my regular salon. I got two unbiased opinions - one from my regular stylist and one of the head master designer of the salon. Neither stylist consulted with the other, but both came with the same opinion - as a result of Dee at True Colors Salon and Spa overprocessing my hair, she tried to cover up her mistake by restyling it and cutting off the damaged ends - 2 1/2" worth! And not only had she tried to hide her mistake but she had cut my hair unevenly, leaving blatant "chunks" showing. I had to have a restructuring treatment and a conditioning mask applied by my home salon, and then my hair was cut (just a teeny bit) to even out what Dee had done. I will NEVER return to True Colors Salon in Vero Beach, FL. They are one of the shoddiest salons that I have ever been too, and their lack of integrity is one of the main reasons. If you make a mistake, own up to it, admit it to the client. I may have been upset, but at least I would not have been so shocked at the end result.
JE
Jennifer Hepfer
I went to True Colors Salon & Spa on February 1st, 2014. I received a gift certificate for a complete spa day as a Christmas gift from my family. My day started at 10 am with a massage with Janet & she did a wonderful job. I was in complete relaxation mode when the massage was over. I then went to Diana for a facial. I was honestly a little hesitant as to the outcome only because of a bad past experience at another salon, but she did a fabulous job. She was great with suggestions as to help my skin and the facial almost put me to sleep. Next was the manicure/pedicure with Karen. My nails and tootsies look awesome..I have very ticklish feet, so I normally dont get pedicures, but Karen had a great touch so I was very comfortable during the whole pedicure. I then had an awesome salad for lunch that Courtney ordered from Penny Hill Subs.. Courtney is awesome!! She always makes sure you feel extremely comfortable at all times. Finally I went to Melanie for hair and make-up. She was very thorough in making sure exactly how I wanted my hair cut and she made awesome suggestions. Hair cut came out perfect!! She also did my make-up and it turned out beautiful.. I will be honest and tell you I couldnt remember everyones names, so I had to look on there website..but I will be sure to return for pampering in the near future!! Thanks everyone at True Colors for such an awesome, relaxing day!! Jennifer Hepfer
BR
Bridget Cervini
This place is it! I was amazed the first time I walked in because from the outside, it looks like a small store front in a shopping plaza on Old Dixie in Vero. Inside, it is a full service salon! Every time I walk in, they ask me if I want something to drink, from a bottle of water to a glass of wine. They make you feel pampered as soon as you set foot in the door. I started with a pedicure, but now I get my hair cut and colored, pedicures and massages all at True Colors. I had a massage last weekend, and it was incredible! I cannot stop raving about this place. I love my hair! I love True Colors! Oh, and I cannot leave without buying a piece of their fun jewelry up front. I get compliments on my watch daily! Thank you ladies!!!
A
Anonymous User
Wow, I am always so nervous about going to get my haircut, I brought in a picture and she did exactly what I wanted ! It is hard to get a perfect cut when you get an edgy bob, but she did so GOOD>. She asked lots of questions and did perfect, I had my baby with me because I could find a sitter and they were so nice about it. It was so cheap too ! I will definatley be going back for color and trims ! I will never go anywhere else. I use to travel to Jacksonville to go to my old hair dresser because I didnt trust anyone else ! It looks a little shabby on the outside, but inside is beautiful and clean, they offered me water ad coffee. They were so great !I Cant say enough good things :)
MA
Mario Mario
First time getting a massage at True Colors, better yet first time getting a massage anywhere coming from a man perspective, it was very nice and the staff was super profesional!! The Salon and Spa was very clean and made you feel welcome even being a first time male in a Salon and Spa, The free massage was great and very relaxing!! They offered me the upgrade my free massage for $10 for a theraputic massage and it was truly awesome, only thing I would have liked better was more of a deeper and firmer massage, I guess from a mans aspect more pressure on the muscles would be better not as fragile as some of the ladies, but other than that absoulte great experience!!
AS
Ashley Stalvey
What could I say about this place, true colors salon and spa is AMAZING! Im a forever faithful client here I would definitely recommend this salon to anyone. They really put your interest first, and treat you like a queen. I have gone here for numerous pedicures manicures hair cuts and coloring. Today I received a therapeutic deep tissue massage and it was absolutely what I needed. Let me tell you I have had a couple of massages before but this one was by far the best one. (Of coarse I didnt expect nothing less than good from them) Renee did an absolute amazing job. Also there remodel is fantastic.