Address: | 5488 Wade Green Rd, Acworth, GA 30102, USA |
Phone: | +1 770-628-1102 |
Site: | compassselfstorage.com |
Rating: | 4.5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM 10AM–3PM |
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Mike Dugas
Had my RV (along with several others in the facility) broken into after only about a month at this facility. Manager called to notify me and told me police had been called - I left immediately to evaluate and my unit and when I arrived nobody was there. Had to call the police again myself to get added to the report. Facility missed other units that had been broken into/damaged (I had to notify them of one) and made no effort to repair the hole in the fence the thief cut. No concession was offered for my damage/hassle/insurance deductible. I understand their responsibility is normally limited but I now have to pay $500 plus be without my RV while it is repaired for the privilege of storing at this facility.
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Emily Lamos
The manager of this facility, Sarah, has made this a pleasant experience. We had to rent a facility to store items after selling our house and she has gone above and beyond to be helpful. When I left the lock I bought from her in my other car, she let us borrow one. When our U-HAUL truck broke down there, she came outside and tried to help us with it and even called people from U-HAUL to get help for us, even though we didnt rent the truck from her. Then she invited us to wait in the office while we waited for assistance. I highly recommend coming here- you will not find customer service like this anywhere else!
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micheal
I would highly recommend this place. Great customer service. Jonathan listened to my needs and helped me select a storage unit as well as packing and moving supplies . The property is very well maintained, very secure and imaculate. We all know moving is a stressful and they streamlined and made the process a lot easier for me . And his assistant Sara is awesome she gives me a courtesy call every month to remind me when my bill is due.
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Dillon Lane
The service and facilities at Wade Green Compass Self Storage are amazing. Jonathan helped me rent a space. He helped me pick out what size to get based on what I needed to store. The storage unit was clean when I moved in. Rented a truck to move, also very clean. I also got the best price and I am reminded each month when my rent is due. Very helpful, courteous and kind staff!
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Natasha Joyce
Sarah is an awesome manager! She is very courteous & professional when handling all business affairs. She goes beyond the call of duty in making sure the property is ran appropriately. The premise is well secure with great lighting & gated. No complaints from this happy customer!
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William Schmidt
The employees of this facility went and found me a Uhaul truck, so I didnt have to go anywhere out of my way. They made this a very pleasant experience. I definitely will use them again for all my Uhaul needs. Thank You to Sarah & Jonathan
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Beth West
My experience with Compass Self Storage on Wade Green Road has been great! The staff are courteous, knowledgeable and helpful. The prices are competitive, Their security system is a huge plus also and the location is convenient.
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Trey Jackson
Alot of homeless people hang around the area at night. People storage unit get broken into. I had a unit n will not have another one. There r cameras there but was told not on the side of my unit. There only on the office....
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Evan Burton
Ive stored with Compass for almost three years now. Ive had nothing but good experiences. The staff has always been helpful and know me by name. Would highly recommend using them for your storage needs.
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Hillbilly jerry
I had great help renting a U haul. A young woman named Sarah helped explain the different sizes and prices. She took time to explain everything. I will highly recommend them to all my friends. Ty
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Crystal Hill
Thank you for finding me a uhaul truck so I could move my bedroom stuff even though it wasnt at your location. I will def call you again if I ever need a truck again.
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Edward Melton
We recently rented a spot for our motor home at this location. The process was painless. Both Johnathon and Sara were friendly, knowledgeable and helpful.
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kenneth ellis
The following are my impressions: 110%. 10 out of 10 "points." 5 out of 5 " "stars."
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Hylos Barrett
Fee goes up and up and up every 6-8 months or sooner.
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james smith
Nice ppl let us meet for work
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james sybert
very courteous and helpful.
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stacey graham
Very friendly staff