Compass Self Storage
| Address: | 3885 Frey Rd, Kennesaw, GA 30144, USA |
| Phone: | +1 770-383-1385 |
| Site: | compassselfstorage.com |
| Rating: | 4.3 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM 10AM–3PM |
Location
Photos 9
Reviews 12
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Kelly Fullmer
The staff is exceptionally friendly and will go the extra mile to assist you no matter what you throw at them. Donald Housholder, General Manager, has a heart of gold!! The Kennesaw staff is great about sending you email reminders on when your payments are due as they understand we all have busy lives and forget. The staff are very personable by always take the time to chat to see how your doing, joking or telling stories. Anything you need from from changing gate pass codes, changing locks, offering suggestions on charities/donation locations, moving out of state or whatever your needs may be they got you covered. They are quick to respond to your emergency situations and/or repairs needed on your storage unit. And on occasion they are willing to stay a little bit late so you can hand deliver your payment knowing its the last day and you live an hour or more from the location. The 5 of 5 stars is because of the excellent staff at the Kennesaw location, the very well kept Kennesaw property and clean storage facilities. I cannot thank the past and present Kennesaw staff enough, especially Donald Housholder, for everything they have assisted me with over the past two years!!! The only negative aspect is the $20.00 price increases on the storage units every 6 months. Understandably, the price increases are coming from the corporate office and not the Kennesaw location. Therefore, I have did not include this as part of Compass Self-Storage Kennesaws score.
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Andrea Humpherys
DO NOT STORE YOUR BELONGINGS HERE! There is something sketchy going on here. Every last piece of my belongings in my unit were stolen. When I went to move out the lock was different. When we cut off the lock it was completely empty. The last time I was in the unit was 14 days ago and everything was there. Their website says that they have "Security Cameras with 24 Hour Video Recording". DO NOT BELIEVE THIS! They only have a camera on the gate. So when your stuff goes missing there will be no footage to catch the culprit. And they wont be concerned that your stuff went missing on their property, they will just blame you. I would NOT recommend renting a unit from these people.
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Hannah Jones
This place is great! I am the mother of a college student who needed a storage bin while his new dorm apartment is getting ready. I called a month ahead to reserve this unit, however the reservation did not hold. While I was upset about this, Jessica jumped through hoops to see if she could find me a bin and she did, within the hour! My son and I had a very pleasent experience here! Thank you Jessica. -Hannah Jones
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Rachel Bell
I would highly recommend Compass. They were so friendly and helpful. I love Mrs. Robin. She is the sweetest and even called around to other locations to find a uhaul for me because there was an issue with the one I wanted. I also had an issue when I was moving out, which I created myself, and Mrs. Robin and her husband helped me, no questions asked.
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Jerry Jackson
my experience with compass storage is the best Robyn is wonderful. will definitely tell all my friends to look her up
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Anna Vaughn
Wonderful management, and very safe. Price is a little steep, but you get what you pay for.
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Mike McGraw
I stored stuff here for 10 months. The staff and facilities were great.
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Deeran Films
I had a very positive and stress free experience here!
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Derek Pickett
Very clean and very nice staff. Highly recommend!
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Breezy Ruffin
The Staff is friendly and helpful
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Taylor D
Need more parking lots upfront
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Rachel Thompson
Been great so far
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