Address: | 441 Butler Industrial Dr, Dallas, GA 30132, USA |
Phone: | +1 770-445-4645 |
Site: | vicwilliamstireandauto.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
PA
Pauline Ely
We have been taking our vehicles to Vic Williams for almost 6 years now. They are usually quick to get to our needs (depending on workload). We feel they have been honest with us with repairs, not recommending unnecessary ones They handled the replacement of a transmission a number of years ago (4?) and it is still going strong (weve put approximately 80,000 miles on the vehicle since). We dont particularly like that they dont make appointments and will sometimes put our vehicle down the repair line if we dont wait with the vehicle, but this has also worked in our favor on occasion. We have been able to call them to explain what the vehicle is doing and they will generally take the time to talk us through it so we know the urgency of the problem. We dont feel they are overpriced. We dont feel they do unnecessary repairs. If they have been in the wrong (brakes) they honored their commitment to quality. They have even asked about the transmission on occasion (even though they service it every couple of months) to determine our satisfaction. When they recommend a repair, they will explain the reason for the recommendation with no pressure.
LI
Linda Taylor
Friendly, Honest, Caring about your needs. My first visit with Vic Williams, placed my Murano on his rack to check behind some other shops work. They were very reasonable, friendly, honest and caring about my needs, so I returned again. I returned again behind some other shops inspection of my engine light, a shop called "Street" who taken me, charged me for shinning a flash light under my Murano, added oil, then charged some $140, which my Murano stopped on me and they wanted another $136, (beware). Vic Williams Tire & Auto is not just a tire shop, they are friendly, honest, and caring about your needs. They resolve my problem with my Throttle Body and my Murano was then put on the road. Great Job!
GE
Gerald Kloth
I have been a Vic Williams customer for about a dozen years. Over that time, they have done whatever work that I could not do myself on my cars. I have taken them parts and tires and had them install them. They have done expert wheel alignment several times on several vehicles. I have watched them deal with customers in their waiting room and they are always pleasant and friendly. They provide options for repairs when available and even suggest when a repair can be postponed for awhile. They never do work beyond the initial repair without calling to review the situation.
OT
Otter Peabody
The folks at Vic Williams have always given me excellent service. I have been a customer for many years and sent friends to them as well. The mechanics take time to explain whats going on with my car in terms I can understand. The staff at the desk are some of the nicest folks youll meet. Its good to have a place you can trust for quality work and excellent service.
DA
Daniel Buben
The tire folks were able to order a set of tires for me and had them delivered and installed the same day! The service was very friendly, and the price was surprisingly better than several other tire stores along the same road. Discount Tire couldnt match the price. Neither Kaufman nor Pep Boys could get tires in on the same day. Thanks guys!
YV
Yvonne Smith
I cant say enough good things about Vic Williams. My first time there and I was in and out in no time. Good service and a very friendly group of employees. My husband was right when he suggested I go there. I took several of their business cards and will definitely refer my friends and co-workers to them. Thanks again !!!!!!
RY
Ryan Matthews
Was $45 to patch a tire. They took over an hour and took their time when I said I just wanted it patched instead of buying a new tire. They really stuck it to me because they could. Kenneth is not someone to deal with at that shop..
DW
Dwight D
Called Ken and Terry about a tire. They ordered the next day. Went in and they were very friendly. Could have saved $20 by going to a big store but you cant beat the local service, coffee, lounge and popcorn machine? Yes.
SH
Sharon Morris
You will be treated right and you will get an honest price. Our family has gone here for years and their good reputation speaks for itself. Their happy customer base shows. This one is a gem!
LE
Lee B.
Youll be hard pressed to find a more trust worthy place to take your vehicle and its hard not to like Vic Williams and his staff. They are the only ones I trust with my 3 Trucks and Van.
GR
Gregory Brickner
They told me that they guessed on the PSI for my tires. Not the level of expertise one would expect. It would have been more honorable to tell me they couldnt service my vehicle.
JO
Joe Bagley
Friendly and professional usually dont go together, but this fits my experience with Vic Williams Auto. Good job all around. THANKS
FR
Frank Karycinski
Knowledgeable, honest place to take your vehicle. The mechanic comes out to talk with you about what is needed.
TE
Terresa Armour-Mcclarity
The staff here is always professional &down right courteous. True southern hospitality! ! I love u guys. .
RE
Rex Chatham
Stan said nice people,good work,not a long wait time appreciate that fellows . keep up the good work.
K
K francis
I always go here with the company vehicle job has always been done right and in decent time frame
TI
Tim Squires
Great people, trustworthy mechanics, hard to find these days. They are busy because they are good!
HE
Heather France
I got an oil change and they discovered I had 2 tires that were t even safe to be driving.
SH
Sharee Schnoebelen
They have impeccable customer service and their prices are fair.
KE
Kenneth smith
Ive been there for oil changes and tires. I have no complaints.
FR
FRED FLINSTONE
Heard he is cheap and fast yesterday! Hard to get there!
MA
Matthew Britton
Thank you Vic and gang for your great service!
MR
Mrs. C
Very helpful and attentive. There is a wait
MI
Mickey Bartlett
Always professional and reasonable.
KI
Kim Simon
Awesome service. Fast and friendly
KI
Kimberly Fleming
Reliable honest service
ST
Stanley Chatham
Very good auto shop
MI
Michelle Wiley
Fair and friendly!