Dallas Automotive Repair

838 Villa Rica Hwy, Dallas, GA 30157, USA

Address:	838 Villa Rica Hwy, Dallas, GA 30157, USA
Phone:	+1 770-445-3405
Site:	dallasautorepairinc.com
Rating:	3.9
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 6

Reviews 15

paul leaf

****BUYER BEWARE**** Wish I could do half of a star because frankly thats about all theyre worth imo. #1 they quoted me over the phone $30 (me providing filter) to change my fuel filter on my truck (this literally took them less than 15 minutes) and $90-100 for an oil change on my truck (its a diesel). I arrived there and was talking to the manager and the young man who had quoted me for the work over the phone. I confirmed that it was $30 for them to change my filter and $90-100 for oil change. We chatted the entire time my truck was being worked on and I felt very comfortable with choosing them to work on my truck. I was then on the phone with a client when they finished my truck and handed me the bill. Not thinking (since I had been told twice what it would cost to do my truck and I felt comfortable after chatting) I handed him my card and didnt even look at the bill and signed the receipt. After I finished my phone call I looked at my receipt and realized my bill was $153 and change(now going by what I was quoted saying the high side of $100 for oil and $30 for filter my bill should have been $139.10 with tax). I addressed the manager after doing the math in my head and stated the problem with my bill. Now by their math it showed a $3.00 shop supply charge, $84.75 for the oil change and $60 for the filter swap in addition to taxes which is the amount I was charged. (if thats the case it should have been $84.75 for oil & $30(as quoted)bfor filter, $3.00 "shop fee" and tax $125.99). I stated that is not what I was told and not what we discussed. His response was "we had to put more oil in your truck than we expected so thats the difference". Now my truck takes 15 qts, And they put 16 in it which makes it overfilled(which you are NOT supposed to do on these trucks). Therefore they used more "materials" than they should have and charged me nearly $30 more than they should have. Long story short, theyll quote you one thing, tell you the same to your face and bill you for a higher amount all while giving you bullshit excuses for their overpricing you. They dont seem to know the specifics of how to work on all vehicles. If you choose them, all I say is good luck because you will need it!!!

Andrew Mitchell

I am a Paulding County raised boy that has came here for years but I had a recent horrible experience with these guys servicing my family. When the older gentlemen left this company hasnt been the same. I had numerous problems the last 2 repairs with these guys and one problem that came up happened to be another guys problem below as well... Long story short: Ive come to this shop for numerous years without issues. As of recent however, Ive had a Catalytic Converter done. Ive never seen so much hassle and unscheduled work done in my life. The only reason I didnt go anywhere else between those times is this is a convenient and close by. Those have been the ONLY positive reasons to use this place. Now for the issues: -I took my car in on a Friday expecting the Catalytic converter to be done in a day as told. They didnt have the piece since it was a customized piece, so no big deal.. Id expect it to be done on Monday. Monday passes and they tell me it should be done on Tuesday. This is AFTER a gentleman tells my mother that the car would be finished at the end of Monday...(Making a commute to Dunwoody and back to Dallas is a hassle with a rental car in the first place). Not only did I miss hours of work because of this fault but also had to pay extra money on top of misleading information. -On top of that ordeal, they decided to replace a part that was functioning perfectly fine and without permission. This was a big no-no but the sales guy just kept saying it needed to be replaced.( Catalytic converter is nowhere near a serpentine belt by the way. Just google it). Im so tired of these guys that Im going to wrap this review up and keep it short and sweet for everyone else. Ill take my business else where next time around because honesty goes a lot farther than just completing a task. This was a pain the butt and is coming from a man whos trying to become an hard working business man himself.

Latoya Patterson

I was recommended to this company by my boss whos been using Dallas Auto for years. I was impressed that they didnt try to nickel and dime me, but they actually tried to fixed my vehicle with modest and cost efficient solutions first. I sensed that they were not out to take all your money which was extremely refreshing and immediately built trust. Give them a try!

James Jones

Your shop was recommended to me by John Hardly he owns a red classic 55 Chevy and is a member of Dallas Classics Car club. I brought my 1969 GTX to them to do some work. I was very impressed with Jason and his Dad. They are doing some major repairs. I will update review after work is complete.

Matthew Sanusi

These guys did an engine swap on an 03 Silverado and did great! It was a used engine and I have had no problems! Jason and mike are the men for the job! Very cheap quality work provided by this company! Since then iv been back a lot for other things with other cars I own! Thanks gentlemen! Matt

Kelsey Manning

WORST PLACE EVER!!!! You worthless group of men put defective brakes on my car!!! You knowingly did so and told me to get my brakes fixed every 6 months!!! You charged me for new rotors each time and didnt put news on my car! ZERO STARS!!! I WILL NEVER BRING ANY OF MY CARS BACK TO YOU!

Mandy Dyson

We have taken numerous cars here for repair over the last 10 years, and these guys are competent, polite and professional. Honest, hard-working, family business- highly qualified mechanics and highly moral and ethical staff. Wouldnt trust my cars to any other shop!

Brad Hall

If your trying to find a garage thats honest and dependable. I recommend Dallas Automotive to all my friends and family. Good guys and trustworthy. I appreciate you guys and the hometown response I receive every time I need to come by.

Anonymous User

New to the area, I was very relieved to find Dallas Auto. An honest, reasonably priced service station. Polite employees with good communication. I highly recommend them.

Jennifer S

These guys are great. We dropped off a broken car in the night, got a call the next morning with a quote, had them fix it, and had the car back that same day.

Bobby Clinkscales

Take all my vehicles here for service and repairs. Friendly and honest owners and employees

unibike69

Wish I could say my experience was positive - this will be my second and last visit.

R Olusegun

Very polite professional staff. Quality work at very reasonable charge.

Alan Walker

Polite and quick service at a fair price.

Dave Baker

Honest Place