Sims Radiator Service

Address:	223 Weeks St, Decatur, GA 30030, USA
Phone:	+1 404-373-6156
Site:	kendrickradiator.com
Rating:	4.2
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed

Location

Photos 1

Reviews 12

Lo Down

Incompetence and greed. I came here to get my air conditioning fixed. I explained that my system was leaking refrigerant somewhere. I was told there would be a $125 diagnostic fee. I agreed, thinking they would find the leak. Instead, they replaced a small fuse, for which I was charged another $75. Two days later my refrigerant had leaked out again. I came back to the shop. They replaced a small valve. Two days later, the refrigerant had leaked out again. I came back to the shop. Again they replaced a small valve. Two days later, the refrigerant had leaked out again. Im $200 in, and they still havent even diagnosed the problem. When I asked for a refund, the lady at the desk became very rude and defensive and said there were no refunds. I finally met with the owner, who was more polite, but still no refund. Instead, he wanted to try replacing the compressor, and quoted me a price of over $900. (And he couldnt even promise that would fix the problem.) (I later found compressors online for around $200.) I asked the owner about pulling a used compressor at a junkyard to reduce the cost, and he said he would look into that and call me back later in the day. He never called. Do not bring your car here for A/C repair unless you like spending money without results.

Anonymous User

I brought a radiator here for a cleaning because I thought the radiator was causing my intermittent overheating problem, but after I installed it I continued to have intermittent probelms. So I changed the few other parts but still no luck. I finally brought the machine to the CAT dealer and they did a radiator flow test - the radiator had never been cleaned properly! They said it probably hadnt been cleaned at all! I contacted Sims Radiator to ask for a refund, not for all the expenses I incurred trying to fix my overheating problem but just for the bill for the radiator cleaning. The manager on duty was short with me, explaining that the radiator had a 90-day warranty and since that period had passed there was nothing we could do. As I was trying to explain that it took a while to find the problem because he had operated under the assumption that the radiator was working properly he cut me off and repeated that there was a 90 day warranty. He told me to go ahead and write this review about him

John Gordon

Dropped my Chevy truck off earlier one morning for a new radiator. Later that evening picking up my truck, I saw a small leak but didnt think nothing of it. Thought it could be a little residue from the repair. Fast forward a year later still putting water in the radiator, I decide to have someone else look at the radiator. It was never replaced and this particular shop has closed down. The original radiator from the Chevy factory was still there with the same leak. Wonder why theyre not in business? Dont do what I did which was give ANY company the benefit of cheating me after someone recommended it was a good company....

Anonymous User

Took my heater core there (it is off of a old truck, so it looks like a mini radiator...which is what it is). Just like a radiator, they worked on it and got it back to top notch condition. Easy on the wallet as well. For you car guys: this is it. Fin. Also they do gas tanks. Havent had them do anything yet but they are capable.

Madison Hunter

My online parts department sent me the wrong part. I Googled Radiator Repair near me and Sims came up. Took my part and dropped it off, fixed it just like New! Plus it was 10 bucks less than what was quoted lol. Amazingly fast service, I will be back with all of my radiator needs from now on!

Anonymous User

I had my radiator cleaned and pressure tested here. They did a great job. I brought in the radiator in the morning and it was done the same day. They found I minor leak I didnt know was there and repaired it for free. They also painted the radiator so it looks new! Great work.

Spike Mott

They boiled out, lined, and painted the gas tank on my old Datsun for cheaper than most people wanted to just boil it out. Easy to deal with, no surprise costs. Couldnt recommend them higher.

Steve Archer

Dropped off a 46 year old radiator from an RV Im restoring, not even sure if they would touch it. They had back same day. Couldnt have asked for better service from two really nice guys.

John Gipson

Been around forever. They guarantee all work but you pay the price for quality radiator repair. They are quick you can wait while they change as they always have had my radiator needed.

Brian M.W.

Had a 1971 MB condenser repaired quickly and at a fair price.. Great Service!!!!!

Kita Clay

Took my car in for a new radiator got great service and great price!!!!!

Shay Bailey

Great thank you 5star