Merlin 200,000 Miles Shop

280 Glynn St N, Fayetteville, GA 30214, USA

Address:	280 Glynn St N, Fayetteville, GA 30214, USA
Phone:	+1 678-817-0068
Site:	merlins.com
Rating:	3.5
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–3PM Closed

Location

Photos 9

Reviews 5

Tãmi Henry

My experience in from within this shop. You customers ... be afraid ... be very afraid! Just because a person pretends to be nice to you, doesnt mean that he isnt an inexperienced rip-off artist that has no idea what he is doing. He just needs to sound a certain way to unknowing consumers, then he will take you for a ride that usually ends up with you having to bring your car back over and over until you get so frustrated, that you just stop coming. What you have here are dishonorably discharged, meth smoking, alcoholic, convicted felon who has found a home here because the new owner (who is of Indian decent) wont show his face in fear that the customers will not respond to him as well as a bull slinging caucasian. These people repair cars on the pretext that you will comeback with a complaint, then they will rob you for more money or blame a mechanic. A mechanic can only do what that the bull slinging person in charge says that they can do. Then the blame game starts were the customer always loses out. Especially Black customers. If you dont go in submissive, bowing your head and ready to give them a blank check, you get talked down to and run out of the shop. I was there when the Lady with the review that had the BMW and the so called radiator leak. They tried to take her for a ride because she was Black, saying that because her insurance company didnt cover the problem ... she needed to apply for that jive merlins credit. There was a Black man that had a general motors SUV in for an alignment. The rip-off artist told him that it would be an extra $234.00 just to adjust the rear toe??? What a joke! Its not just because he was black. There was a White customer with a VW Coupe that got a 4wheel alignment. The dishonorably discharged bull slinger said that it was going to be an extra $125.00 to adjust the rear toe ... when it is included in the 4wheel alignment price. There was a White Lady with a Kia Rio5, in which their inexperienced crew performed a real expensive tune-up on a [4] cylinder engine because the check engine light said #1 & #2 cylinders has a misfire. She still today doesnt realize that she was ripped-off. They installed [4] new spark plugs and [4] new coils. [2] weeks later she came back for the same thing. I was given the car and asked by the bull slinger "Do you think its the computer?", before I ever got a chance to look at it (A computer is what he had planned to sell her next). I told the bull slinger that I was going to perform a manual compression test. I pulled all of the spark plugs to find that they install regular resistors with a Coil-over-plug setup (If you dont understand ... they were the wrong, cheaper plugs), rip-off! The compression test revealed that the compression in the engine that averaged [145] P.S.I. was much lower than the standard of [209] P.S.I. and the minimum of [175] P.S.I. (In other words ... the engine was worn out). Because they talk to this lady like they were old friends, she fell for bull slinging. "Now you can get you another car" especially after the bull slinger took $800.00 unnecessary from her. Why not ... they dont have the tools or the knowledge to do anything but guess, at the customers expense. In California, there is a Bureau of Automotive Repair (B.A.R.). This Bureau was design in favor of the consumer, which is great! It makes the Automotive Repair facility raise their game. If the shop "does not" fix your car correctly, you lodge a complaint, if the inspector agrees that you were right, the shop has to refund your money, and fix your car for "Free". Georgia needs a Bureau like that. I mean ... who has the money these days, to waste on bull slingers (and there are a lot of them here in the Atlanta Metropolitan Area). Consumers ... make these shops raise there standards. Make this Merlins pay for all the people that they have ripped-off. Make them leave Atlanta Metro and go back to Chicago were they used to be that failing company called Merlins Muffler. Show Merlins who is boss ... The Consumer.

Olivia B

Are you considered a "millennial"? If so, I dont advise going here. Theyre very open about their feelings toward those who look at all younger than them. They support the police beating those children in the videos that come out. In fact, they should hit harder! Thats how it was "back in their day"! They think the kids deserve it, and the kids getting beaten are the ones who are ruining the officers lives. They dont see why its such a big deal for the police to take pleasure in "disciplining" people. Then after waiting for my car for over an hour, I was very bored, and I got on my phone. They were very frank about how kids shouldnt have phones because "back in their day", kids would have to be patient, or go outside and play (all while looking at me)... Im in my twenties. Although they were somewhat timely in fixing my car, and had a decent price, I will never do business with them again. I am offended and insulted. There is an auto shop right across the street that Ill be going to instead.

Fred S

HORRIBLE!!! It went from the best place in Fayetteville to the worst with the new owners and new 2 bothers who seem to manage the place or should I say not manage the place. Been going there for 10 years under the ownership of Bruce. Been there a dozen of so times with my 5 vehicles since new ownership and each time its dysfunctional. From the condicending counter man to the brother in the shop who lies straight to you face. I have caught them in lies once again today and this time I have vowed to never go back. Its to bad because the place was once great. Today I was the first person in the shop and it took the tech more than 90 minutes to mount and balance 1 tire and was told by the shop brother my oil change was done only to find out for myself it was not. Shop brother said he was misinformed. Oh okay!

Amy Dancer

I have been going to Merlin muffler for years but for the last year or so my experience has been horrible. Yes their nice but they are not honest. My car was towed there and they said I needed a radiator and expansion tank. This would cost $1340. Also they stated they did a diagnostic test $79. Well I had my car towed home because the price was not affordable. I found a nice good Mechanic on wheels that specializes in BMW. To sum this up, i did not need a radiator or expansion tank. What I needed is a water pump. Im very disappointed with shops trying to take advantage of hard working people. Be careful and get second opinion before you spend your money.

Darrin Niblack

Most of the guys there are very professional including the GM, BUT they need to seriously retire the old white man with the white hair that works there part time. He is the most obnoxious prickly unnecessarily rude person Ive encountered at anyones shop. The guy has the manners of angry cactus. Wont return until I know hes gone.