A1 Automotive Repair

1246 W Taylor St, Griffin, GA 30223, USA

Address:	1246 W Taylor St, Griffin, GA 30223, USA
Phone:	+1 770-412-9924
Site:	a1automotiverepairgriffin.com
Rating:	3.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–1PM Closed

Location

Photos 6

Reviews 12

doodle marie mayhem

i had several problems with this business. took my car to A1 because of a friends recommendation. my pt cruiser was leaking oil and pulling to the right. the owner is derek. i did not see. or talk to, him; but i told one of the mechanics what was wrong. his name is josh. josh said he needed to drive the car before he could assess the problem, so he drove it to take me home. in a few days, i received a call from the business to inform me that my car needed hub bearings (at a cost of around $400). i agreed to this. next day, there was also a $100 charge to fix the oil leak. i agreed to that. the next day i received another call informing me that the car needed cambor bolts (another $90) to which i agreed. i called a couple of days later to see if car was ready and was told that it was. when i went to pick it up, one of the door shocks was broken. the door would not open; so i had to leave it again. i found it odd that one of the A1 employees had driven it out to the lot, knowing that the drivers door would not open, and still tell me to come pick it up. real good customer service, right? at that time, i went into the office and told the secretary, amy, that i had noticed a sign on the outside of the business indicating that A1 was not responsible for theft or damage to vehicles. i told her that, if the business claimed no responsibility for theft or damage, then the business needed to have a locked gate or AT LEAST lock the vehicles left on their open lot. my pt cruiser had been left unlocked overnight; and i have thousands of dollars worth of sound equipment inside car. if my property had been stolen, A1 would not have covered my loss........ EVEN though they had left my car unlocked on a very visible and ungated lot! the next day, i was told again that my car was ready; so i went to pick it up. when i paid, my bill was $643.26, a far cry from the original quote of less than $400. i noticed that an alignment had been performed (which i had not authorized or even been told about). but i figured the shop owner knew what he was doing; so i paid the bill and drove away in my car. THE NEXT DAY, i was driving, and the car began to shake so violently that i was barely able to keep it on the road. i drove it back to A1 and was told that one of my tires had split. derek told me i needed new tires. now, this was ONE DAY after my alignment. did anyone at A1 tell me that an alignment would do no good until i replaced that tire? NO. i bought new tires, had them installed and aligned at another shop. i called derek today to ask why he had charged me $70 for an alignment that he knew would not work. he yelled that i KNEW my tires were bad......... which, of course, did not answer the question. it was his job to tell me to replace that tire BEFORE an allignment was performed!! i kept my cool; but told him that i was not an auto mechanic, and that it was his responsibility to inform customers if their tires were unsafe. also, i told him, i had not been told that an allignment was being performed. i had also not been told that the alignment would be useless because of my tire needs. HE CHARGED ME $70 FOR AN ALLIGNMENT THAT HE KNEW WOULD NOT WORK. i had to get another alignment today (less than a week after my experience with A1). A1 did not tell me the truth. Derek did an unneccessary alighnment without my permission, then lost his temper when i questioned him about it. i will never go back to A1, and suggest that, IF you are looking for a mechanic you can trust............ you should stay away from this one.

David Cornell

I took my 96 Ford Explorer to these guys based on the recommendation of having one of their mechanics live right down the street. My car wouldnt start, and they swapped out the fuel pump. As much as it cost, I appreciated Derrecks honesty when I came back complaining about a weird steering issue. He told me exactly what I needed to know (bad tires and poor balancing) and saved me from wasting money on U-joints.

Barbara Jenkins

I recently started using a1 automotive for my 2 vehicles. They have great prices and are pretty quick. They are a great group of people. There is an employee name joesph that goes around helping everyone that always has a smile on his face and makes you feel welcome and that you are appreciated. Thank you guys for everything you all do!!

todd hoyt

a1 automotive has exceptional service , the owner derrick is a very helpful guy I took my car to three different places before them and they were the ones that actually fixed it, to me its the best shop in griffin and I highly recommend them to anybody, there mechanics are awesome and and they actually know what there doing

Amanda Liljoe

I have used A-1 for every vehicle I have ever owned & they do an exceptional job every time. They never try to jack up my bill or tell me its something its not. The owner helped me personally & got the job done! If you want excellent service, honest work & reasonable rates then A-1 Automotive is the place to go.

Ashley Lehman

The owner Derrick has the absolute worst attitude and customer service. i had to have a key programmed and was not informed what all that intailed so when I called to check and see if my car was ready he got snappy and rude because I was calling. I will never do business with that jerk ever again!

thomas phelan

A1 is a great shop and is very honest. Derrick is a real mechanic, not just a parts changer like most of Griffin shops.

Stephen Whitley

Ive taken my car to a1 automotive for awhile now. Great service and great mechanics. Best shop in griffin

Michelle Hughes Dixon

Derrick is a awesome mechanic and knows what hes doing thank you derrick for all you do

Cheryl Parker

Still trying to figure out which one of them stole my radio out of my car.......

Darrell Ellerbee

Very knowledgeable about all makes and models

Donna Duncan

Great job!