US Post Office Annex

6950 Cobb International Blvd NW, Kennesaw, GA 30152, USA

Address:	6950 Cobb International Blvd NW, Kennesaw, GA 30152, USA
Phone:	+1 770-528-6432
Site:	usps.com
Rating:	1.6
Working:	10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM Closed Closed

Location

Photos 4

Reviews 11

Blake Haslauer

Long story but hang in there: I was supposed to get a package in the mail the 23rd and my tracking said delivered. However to my surprise there was no package to be found. I had two other packages delivered around the same time form ups and they were sitting on my front door. So I call the help center and they give me the address to the packaging center that delivers my mail. So I go there, wait outside this door ringing a door bell for roughly 10min without answer. A man that was already outside cutting grass asked me if I was being helped. I said no and he went inside to get someone. They come out I tell them why Im there and they promptly turn around and yell to a manager, "hes all yours." The manager asks for my tracking number and says to call back between 4-5pm for answers. Turns out they close at 4... As you can guess after 7 unanswered phone calls I call the 1-800 number and explain whats happening. They create a case number and tell me the packaging center has 3 business days to give me answers. Obviously I didnt get a call back so I called the 1-800 number and get a very uninterested and unhelpful woman who basically tells me there is nothing she can do. So my $60 package has just vanished and I cant get any answers. I dont understand why they cant check the gps of the delivery driver where it was scanned as delivered. Or why I cant get a manager or someone with some kind of power to do SOMETHING. I work in the service industry and I know better then most how needy or uncompromising people can be. But this is outlandishly unprofessional. And honestly I dont understand how you can do this and still keep your job. I am severely disappointed in the way the USPS is being run and our local postage center. If I ever have the option to ship my package by UPS, FEDEX, DHL, Horse and buggy, or walk my damn self I will do so before I ever mail anything by USPS again. If ever you read these USPS youve lost me as a customer for life and any person I come in contact with I will steer them away from you.

Logan Bach

Ordered a tv remote on amazon, and paid to have it delivered to my house. They left a slip that said "Sorry we missed you" even though I was home and heard nothing from anyone. So now Ive wasted my money on a shipping charge that delivered nothing, and now had to go pick it up. Only thing is it says to ring the bell at the door in the back to pick up, well there is no bell for the door in the back, only a knob with a keypad on it, and no one to answer the door. Would give zero stars if I could, but of course not. Thanks to the most underfunded and outdated government sector, Im now getting my items over a week late, and extremely unhappy.

Linda Ellis

If it would allow me to give no stars, I would. My carrier never left a 1st or 2nd notice. I get a copy 3rd notice. When I get to the location, there is no customer service at the main door of the address. You have to drive around back to the loading dock area, whose entrance is on a different street. There is no designated parking. Theres a wheelchair sign with a mail truck park in the space next to it. The sidewalk from the ramp is blocked by a floor machine and hoses. Hours are 10am-4pm. While the local branch hours are 8:30am-5pm. Very inconvenient and hazardous to the public in my opinion.

Bronson Kurtz

I have very little experience with this location except for picking up packages that required a signature. Everytime I go the people are nice there are never any problems picking up the packages. Today I arrived after they closed and the man on duty still got my package. He wasnt supposed to do this but i was grateful he went out of his way to help me. Hours are from 10-4 for pickups and you have to drive around back. You get there by turning down the street adjacent to the Post Office and driving through the chain link fence.

Delta Calendar

My experience is similar to another customer. I had several Amazon packages sent to me. I received an email from Amazon informing me that they were not able to deliver, but I never received any indication from the mail carrier. And why do 90% of the time the leave the Amazon package on the front door but not these. They were not valuable or age restricted. It was engine lube. Our government hard at work again.

Amanda Naseef

My two year old could provide better customer service and she could read our address better than these people. 6 weeks at our new address and Im working on finding missing package number 4 that was delivered to the wrong address. Mind blowing how awful they are. Number is always busy and if you get through they try to convince you that its your fault the package was delivered to the wrong address.....

Chong Simpson

They are worse customer service. They sent back to international package not even noticed. Also I am waiting for another package from international,it makes me so nervous because they might return again.

Blake Love

Worst customer service ever. Told me I had a package didnt tell me where they where, couldnt find my package, I feel sorry if you have to ever deal with this place

Jamie Tyson

They dont ever come and deliver mail. It has been three days and no one has picked up the mail or delivered the mail.

ben Galloway

Worst people to deal with. Beyond rude. Even the manager.

Peter Dudley

Terrible service do not call here...