US Post Office
| Address: | 121 E Crogan St, Lawrenceville, GA 30046, USA |
| Phone: | +1 770-237-5392 |
| Site: | tools.usps.com |
| Rating: | 2 |
| Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9:30AM–12:30PM Closed |
Location
Photos 1
Reviews 13
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Zeeshan Haider
Easily the worst post office experience Ive ever had, if not the worst experience Ive had with any place in regards to service. I spent 30 minutes at this facility, 28 minutes were spent in line, and that is not an exaggeration. My trip here included a lady getting so mad that she punched a machine off the counter, and I cant say I blamed her. The supervisor spoke to her with so much attitude, and was acting like she was doing the patron a favor by wasting her time. Never have I seen people treat others so rudely. Her attitude didnt stop there either. To her, everyone should know the inner workings of a post office, and any questions a person asks immediately qualifies them as an idiot. This was not her attitude with one person, but with everyone she spoke to. When I finally had my turn to approach the counter, I was spoken to in the exact same manner. If a supervisor speaks some way to patrons, of course her subordinates will act exactly the same. I was treated like an idiot for asking my options, and whenever I tried to speak I was cut off. I felt like punching things onto the ground after my visit as well. Not to mention that the supervisor took her sweet time making a drama out of what unfolded with the woman that knocked things over, rather than finishing what she needed to do, and moving on to help patrons of the post office. I happened upon this post office because I was in the area, but never again will I go near it.
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Danny Alexander
Tried to ship intl, Jimmy was helpful and patient. When he was interrupted by coworkers, i was equally patient. Went to change boxes to ship 1st class instead of priority, he was out to lunch by the time i got back in line. "Helped" by Vicky. She asked me where i got the tape as i returned tape to her. "I borrowed it" i said. "Well you are going to pay for that" she proclaims. Nice to meet you too. Then she says i was causing jimmy problems for half an hour because i was asking too many questions. In reality, it was about 15 minutes, about 5 of which was spent speaking to his coworker about something unrelated. She then gives me a quote of $51, 18 over the 33 i was quoted before. I asked her about it, and she continued to get progressively ruder and ruder. Jesus said to turn the other cheek, especially since im sure Vicky has other issues going on, but Her behavior was unacceptable. Had to say something, please fix your attitude. Did not feel comfortable leaving my package with her, wont be returning to this location. Outrageous.
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Jasmie phan
I mailed several packages through Express Mail and they delivered late one day after the guaranteed date. I came back to this location and asked them for refund. The clerks said they couldnt refund because I use Click-N-Ship label therefore I have to do it online but never give instruction or how to do it online. Well I called post office 1800 and they said they never heard of that. It has to be done via local post office. These folks should work in private mailing sectors so they can be better informed and know what they are doing.
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Erica El Gafy
Saturday morning, very busy, one clerk. Finally got to front of line, another clerk finally cones out (after 50 minutes in line) asks me what I was shipping, she didnt offer help on different shopping methods. Finally got to counter, clerk rudely told me to finish filling out slip so she can get next customer. Got done, then she told me how much it was, I changed my mind then she got hateful. So I just purchased stamps to send card. They are rude, slow, and have NO customer service. I will NEVER go to this location again!!!
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patti schubert
The site was not working to hold your mail online, so I called the post office. They wouldnt do it over phone but told me to leave a note in my mailbox. I expressed reserves on this, especially since medicine was coming that week by mail. They assured me all would be well. So, Friday we left a note saying to hold our mail for a week. It never happened!!!! In fact, my note got taped to another neighbors magazine, which then got delivered to another (the wrong) neighbor! Total ineptitude.
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Yolanda Collie
It is one clerk at this office that is very helpful and shows , ex plenary customer service. I will def. Remember his name next time toads on my positive experience. However, the manager I believe thats who he was .. He had on plain clothing was very rude .. And , one of most of the staff is as well.. NOTE:: Hire people who enjoy working with the general Public.. NOT CAUSE THEY NEED A JOB AND WANT BENEFITS... GREAT, Customer SERVICE IS KEY , to an establishment .
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LaDonna Diaz
this post office has lost 2 of my packages. I called twice on two packages and let them know the address was incorrect. The informed me that they would correct the label. when i tracked my packages they had been delivered to the wrong address. I call them again and i always get the same lady that seems like i am disturbing her day. says that she will get it fixed and then hangs up. I am starting not to trust the post office..
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Nel 1
called today women who answered told me she will transfer me to her desk so she can try to locate my package never got back on the phone. then i call back she never answered then she proceeded to just hang up on me when i would call. all because she was to lazy to track a package. if you hate your job so much find another where you wont have to deal with customers. like in a factory some where.
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Anonymous User
ok...very similar addresses, only a couple of roads apart. Have noted to the driver several times about the mix up in mail. If we are receiving their mail, they are probably receiving ours. Dont know how many more times i need to tell the driver, but how hard can it be to pay attention for about 2.5 seconds and read the three address lines on the pieces of mail. annoyed...cant you tell?
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Tan Kieu
Went to ship a chicken to my friend. the workers here jumped up like Im shipping a bomb or something. they all went oh my god oh my god. What is that noise?!. Like what they eat at chick fil a grows on trees. Nobody wants to touch the box. funny and amusing that makes me wonder if people now a day think meat comes from the market not from a farm.
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William Garrison
I have been a heavy user of this post office for the last 3 years. The service is not as bad as some reviewers suggest. At busy times service can be slow, but for most of the day you can get in, do your business and get back out again. They really need more self service kiosks so that people could help themselves.
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Bailey Gray
They were cussing and not even listening too me they were all up into their own drama so it was hard to get a word out.As I was on the phone for 6 minutes and about 4 minutes was about listening to them argue.REALLY BAD SERVICE IF I WERE YOU I WOULD GO IN,GRAB MY PACKAGE,AND GET OUT!!!
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Deborah Exume
Horrible!!!!! I have express shipping on a package thats been sent out to them and 4 days later, they havent updated my status on my item that was already supposed to be here!!!!! On top of that, NO ONE picks up my phone calls there! So upsetting.