Auto Innovations A Napa Collision & Repair Center

Address:	2083 Canton Rd, Marietta, GA 30066, USA
Phone:	+1 770-499-6011
Site:	autoinnovationsinc.com
Rating:	4.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed Closed

Location

Photos 17

Reviews 15

charity williams

I just cant say enough good things about this place! First, I called a mechanic shop close to my home and the owner referred me to Auto Innovation (for body work & repair) saying that he just had his wifes car done there and they took GREAT care of her. Literally, from the MOMENT they answered the phone, the customer service was stellar! At my request, they contacted my insurance company and arranged everything I needed. They continued to reach out to me with detailed updates and, when my insurance company came back and determined the car should be totalled (which meant they wouldnt benefit anything from continuing to help me), they continued to assist me with the pocess of getting the best price for my vehicle! I dont, normally, write reviews on companies unless I have a very bad experience and want to warn others to stay away.....but I couldnt help but make sure people heard about the awesome service Shelly and her team provided. Highly recommend!

Grant Gilliam

These guys are great. I brought my car to them for some body work that I was paying for out of pocket. After searching around for the most competitive price I landed at Auto Innovations, who did everything in their power to get the price down to match the lowest that I had found so far. After getting within a couple of dollars of the cheapest quote I was given I chose to have my work done here. The customer service I received was far beyond my expectations. They arranged to have my rental car waiting for me, as well as dropped it off after finishing finishing the work, and called nearly every day to update me on their progress. The work done on my car was exceptional and it was returned back to looking brand new. I would highly recommend this place to anyone in need of body work on their car in the metro atlanta area!

tom wilson

Seems like this place gets good reviews. Obviously from people who have more money than sense. Avoid this place if you can. They purposely underbid to get repair jobs then come up with "new" things they didnt see upon initial bid inspection i.e needing more parts, increased labor hours, etc. The paint job is only thing that was on point and thats the only reason they arent getting one star. Final cost was over 20% higher than the estimate. When asked to explain why is was so much higher than quoted the counter person couldnt figure it out. Owner called and gave a list of excuses as to why it was so much more expensive. The kicker is they claimed they gave us discount which makes the initial bid even less reliable. Typical bait and switch repair shop. Telling everyone I know to avoid this place.

Calvin Yu

Great shop. I had significant damage to a wheels/tires/suspension/etc. Auto Innovations put forth the effort to find me as many used parts as possible (keep costs low), and it saved me an arm and a leg not having to purchase new parts. They gave me a really competitive estimate, and the final cost was actually slightly lower than quoted too. You never hear of that happening when it comes to car repairs. I also had a pretty messy car, and they detailed it spotlessly, which was above and beyond, considering my car was in for exterior repairs.

Karin Benado

I have needed to use Auto Innovation 3 times now for various degrees of collision work. Each time, the team has gone out of their way to make the process easy. My car, which requires a difficult multi-step paint process that even the dealership hasnt mastered, was finished perfectly! Shelley, Rachel, Steven and the rest of the team spent countless hours on the phone advocating for the proper parts and repairs. They dont allow the insurance company to take shortcuts. They make sure your car comes back better than new.

George Canady

I recently was hit by an uninsured motorist. I called this shop and they sent a tow truck to pick up my vehicle to lessen that burden on me. While it took longer than anticipated to fix my car, I feel like Shelly and her team took the necessary steps in order to make sure that my car was on the right track to be fixed correctly - which isnt easy on car they dont make and parts are becoming scarce. After having my car back a week, the car drives just as good as it did when I purchased my car in 2008.

Torrine hunter

Normally I dont give reviews but I just had to post my experience..First of all Steven is the best..I had never been in a car accident so I had no clue what to do..I contacted the insurance companies and had gotten nowhere, I didnt even know where to take my car..I contacted innovations and Steven totally took over for me and everything went smooth..He even started taking care of me before the insurance claim went through..I would not hesitate recommending Auto Innovations to anyone..

Montoya Bradford

Shelly and her team at Auto Innovations are amazing!!! They completed a custom motorcycle helmet for me and the work was impeccable!! Job well done and your step by step assistance in helping me complete this surprise is Greatly Appreciated!! My Honey was speechless and in total shock as he was very pleased with this gift! Excellent service! Quick turn-around!! Fair price! Auto Innovations ROCKS!!

Lakesha Lampkin

Referred by a friend and Im very glad. Auto Innovations staff is friendly and very thorough and as a consumer, I felt taken care of. The job took a little longer than I thought it would but I have full confidence that it was done right and that every detail needed was tended to. I am a very happy customer, would definitely use them again if needed and refer all my family and friends.

Geoffrey Youngblood

First quote from a different but equally well rated body shop was for $2450. Second quote from the insurance company to fix the car was $2800. Third for $3000. They quoted me $7440 to fix my car; $6000 something with used parts..... UPDATE: apparently I got the new guy who gave me incorrect information. They can do the repair with used parts for $3600, maybe less.

wyketta oats

Great shop. Them (Auto innovations) and the rental car company at a different location made the process of fixing my car so easy. From my personal experience i would definitely recommend. If i had any worries questions or concerns they really did the best to assure me things were gonna be okay and they were. Ask for Steven..

Devin Winkler

Shelly and her staff were amazing! Very professional! Once there, I was quickly given an estimate. The work was done quickly & I was very impressed with their work! Thanks for getting me back on the road so quickly! I will be recommending this company to everyone who may need their services! Thanks again!

Dana Thompson

I had a pretty bad accident a few weeks ago. The entire front end of my car was smashed in. My neighbor referred me to Auto Innovations in Marietta. I am very pleased with the repairs they made and the services provided by them. They were professional, friendly and prompt in getting me back on the road.

Kristina M

I have taken 2 vehicles to Shelly in addition to referring a friend. Shelly and her team and very accurate and very thorough. Shelly is meticulous and takes pride in providing quality work. I would highly recommend Auto Innovations for any auto repair that you may have.

RJ Sweeney

I have re-inspected numerous vehicle throughout the Atlanta area and I have had the experience of re-inspecting their work. They are definitely one of the best shops in the Atlanta area. If you are looking for a high quality auto body shop, this is the place to take it!