Address: | 805 W Spring St, Monroe, GA 30655, USA |
Phone: | +1 770-267-0935 |
Site: | hometowntireauto.com |
Rating: | 4.5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–2PM Closed |
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Adam Hawkins
Ive never made a purchase from Hometown tire but I did call there once. I was just around the corner eating with my wife and my three young children when I got out of my truck and heard a loud hissing sound. Upon further inspection I noticed a had a leak in onfof my rear tires in the middle of the tread. I drive an a lifted F 250 Super Duty with 35" 12.50s. For those that dont understand, these are very large tires. I called Hometown at about 8 minutes until closing time, explained my situation and asked would he be willing to help. His simple reply was, "no". I completely understand wanting to go home but I was caught completely of guard with such a simple, curt answer. Hometown Tire obviously makes too much money and have no desire to earn new business. I drove to Walmarart and bought a plug kit. An employee from the automotive department saw me working on my truck, went on break (Walmart can not touch a vehicle with aftermarket wheels) and assisted me with plugging my tire and filling it back up. Thats customer service!
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Julia Bair
My Jeep was clicking when I turned the wheel and I was a week away from payday. I stopped in to see if I could make it until payday or if I would end up on the side of the road. I tried to describe my problem and was told that they could diagnose the noise for 60$. I (wrongly)believed it was the axles and had priced some at Auto zone, so I asked what they would charge to put them in, and was told that they would install them, no problem but if that wasnt what was causing the problem they wouldnt tell me. I told him that wasnt right. He said that if they went to the trouble of diagnosing the problem and then I took it somewhere else to fix it, they would lose out on time and effort they put into it. I understand where they were coming from but still I dont really want someone with that kind of an attitude working on my Jeep. I mean why should I trust them when they wont trust me?
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Jennifer Folsom
The staff may seem nice but the incompetence is astounding. I go to get my radiator flushed, they dont put my cap back on all the way, and my car overheats while I am on my way to work with my toddler & baby in the car. I call to see what they can do and was told they would put the cap back on right. My engine is finished but hey they will be oh so kind as to put the cap on correctly now. Wth? So now I have 2 grand worth of expenses because the idiots there couldnt do one simple thing. PUT THE CAP BACK ON RIGHT. I wouldnt take my childs Tonka truck there.
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Andy Stinnett
Went there on a Saturday it was 1:49 and was trun away told the employee that i had a emergency and i was told that that they couldnt help and to go up the road and someone up there might help..and the times on the door said they closed at 2:00pm so i guess the customer isnt as important as they say ..but you guys dont worry someone up the road did help ..and i will never go there to home town again..so if anyone is needing help with your car you might be better off just pass them up and go up the road..
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ON TRACK GARAGE DOORS
after searching for a shop to install some torsion keys on my RAM for a couple weeks, I found home town tire. The price was much better than every one else i had talked to. I must say that I am a satisfied customer. The price was right and they did a great job! Thanks goes out to Brad, he made me feel like family. I will definitely use them in the future and recommend them to others.
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Brandon Cordle
Thank you Brad and Hometown Tire! It wasnt noticed until heading out for a job that the brakes on my truck were metal on metal. I was able to get the truck to Hometown and they got me back on the road the same day. Thank you so much for the fast and friendly service I have come to know from your team! Its always a pleasure coming to see you folks.
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Josh Martin
The best place, good friends, great business atmosphere. Been taking our vehicles to Brad for seems like forever. Always welcomes you in and are most helpful. The empitamy of a hard working American family. Next time you need an oil change, tires or anything, visit Brad and his family.
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Jeff Norton
Been using this company for almost ten years now. Moved over 25 miles away and every chance I get I choose to service my vehicles here. The best service with straight forward quotes, no suprise bills. Thanks team, keep up the great work!!!
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Shelley Prince
Love Hometown Tire in Monroe Ga! They are very quick to get your car serviced and always stand behind what they say and do. My Dad is the one that got me to start using them and Ill never look back!! Thank you Hometown Tire!!
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Scott Jones
This place sucks. Had my car towed here for repairs they said it couldnt be fixed, so I come to pick my car up and theyve had it towed and said they didnt know whos car it was. Beware they do care about you or your vehicle.
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Adam Jones
This is a great place, I have had both of my autos repaired and bought tires from these guys many times over the past 2 or 3 years. They are great to work with and they do great work for a reasonable price.
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Haley Broach
Hometown tire always does a great job on oil changes. If you schedule an appointment online, you even get discounts!! Ive been using them for the past year and they have always served me well!
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Kelli Fulford
Weve been going to Hometown for 20 years now!! We love their honesty, fair prices and quick service. We have moved out of Monroe but we still use Brad and his family for all our vehicles!!
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B Jourdan
The folks at Hometown always treat me as if I am a priority. They have been providing great service to my vehicles for 20 years! Thank you for always taking care of me as if I am family!
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Linda Barnes
Great customer service and very honest .. they wont rip you off or take advantage of you!! I only take my car to Home Town tire!! Thanks for the great service!!
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Samantha Slama
Always great service, no matter whos helping me! Affordable pricing and they let you know if anything is needed for future visits! Will always come back here.
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Hollie Springer
Everyone at Hometown is great! They always do a wonderful job servicing my vehicle. Easy to make appointments and they get you in and out. Brad is awesome!
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Christina Huckabee
Just had an alignment done and rear brakes and 2 new tires. Very nice people and awesome customer service. Will be going back next time. Thanks guys
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Gary Whittington
Good folks to do business with. I trust Brad to steer me straight and to not fleece me when I need repair work. Just got a good buy on some tires.
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Preston Dean
Got my truck aligned first try with no problem. If you have a dually with massive tires, they can still align it! John knows his stuff. 5 stars
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Tonya
Extremely satisfied with my experience at Hometown! The employees are great and take care of all my auto needs!! Truly a great experience!!
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Alfred King
Every time I take my cars to Hometown theyre always on time and Ive been going to them for years because of the hospitality they show.