Caliber Collision

5426 Buford Hwy, Norcross, GA 30071, USA

Address:	5426 Buford Hwy, Norcross, GA 30071, USA
Phone:	+1 770-613-0072
Site:	calibercollision.com
Rating:	3.8
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 37

Reviews 10

Cute1nAtl

Totally unsatisfied with the service I received. First issue, repair work was not completed until nearly the end of the date of completion. Second issue, my vehicle was returned to me with additional damages. There is a scratch approximately two feet long across the rear and passanger door. Also, with additional Knicks underneath the large scratch. Third issue, the tire pressue indicator light is on. This light was not even on when I dropped the vehicle off. Fourth issue, there is a nail/screw in one of the tires. Fifth issue, another tire looks like it is practically flat. Sixth issue, the wheel covers do not even look like they are installed properly. Seventh issue, they stated that someone would be out this evening to look at the damages. I have waited approximately three hours. No one has showed up or called me. This type of service is totally unacceptable. Eighth and last issue, I returned my rental car because I trusted that my vehicle would be returned to me in proper working condition to drive. So now Im left without a vehicle for the weekend. I will never use this shop again and I definitely do not recommend it to anyone. It appears as if they told me that they were sending someone out just to shut me up. Im sure I wont hear anything from this shop until Monday morning when they open back up for business.

Michael J

I took my Toyota Camry in to have 7 inch. scratch removed. I was quoted a price of $569. The labor rate was $44 per hour ($224) total. There were other charges such as paint, material etc.. I took it to another credible paint and body shop and they charged $138 total. It took them approximately 1 1/2 hours to complete the work. This Caliber collision is a complete rip off! I dont know if they cater to small dents and dings, but theres a huge difference in prices. I must say that Im completely satisfied with the work of the company that had the much lower price. Maybe Caliber specializes in working with insurance companies @ a much different rate. But, if it got to that point, im sure you can find a competitor in that area as well. I know it shouldnt take 4 1/2 hours to complete this task, and it shouldnt cost that much for paint and materials. Find you another sucker to rip off!

Martin Sanchez

This place is garbage they had my car for two months not only once but twice did they tell me that their people didnt do the work correct. They had to do it a third time just got it back and the bumpers falling off and they didnt match the color wright never again will I bring my car and I will tell everybody and anybody not to do businesses here its garbage and insurances recommend this place wow

Allison Rutherford

Absolutely perfect service. Done ahead of time and the repair is as good as new. Vehicle is nice and clean inside and out too! I couldnt pick up day of finishing, so they came and dropped off my car at work a few miles away and took my rental back for me! Great, great service! I hope I never have to return, but if needed, Ill be back.

Allen Hoffman

They replaced the rear bumper on my van very quickly, and suggested using an aftermarket part to save me some money. It was a very pleasant experience working with them .The service was much faster than I expected. To sum it up Excellent service. Quick service. Friendly staff. Very helpful! Low priced.

Jannette Estrada

My experience with caliber collision was excellent. They did a wonderful job on my truck. Fast and friendly staff. Highly recommend this place.

Jason King

Excellent work! Not the exactly the kind of place you want to visit but they are good. Fast, fair and friendly. Ill go back when I need to.

James Campbell

Trim missing from interior used parts waxed to hide scratches billed for new parts billed for parts that where not replaced

Allison Levierge

Stellar customer service

Sierra Watts

Awesome staff!