Address: | 1580 Holcomb Bridge Rd #15, Roswell, GA 30076, USA |
Phone: | +1 770-642-6886 |
Site: | officedepot.com |
Rating: | 4.2 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–8PM 10AM–7PM |
MA
Martha Gilbert
After going to the store on February 8th to buy a roll of scotch tape I asked ERIC where I might find that product. He never greeted me or responded to my request but did walk me to the aisle and pointed....I found a roll of tape that I thought might fit so I bought it. I returned to the store this past Tuesday, the 14th, to exchange the roll of tape as it didnt fit my dispenser. When I entered I asked the man behind the counter, MATT, where I might find the kind of tape I was now looking for. He said he didnt know...kinda stood there and looked at me and I said, "So you have no idea where it might be?". He looked at a young man standing on the front of the cash wrap who just happened to be ERIC that had been working a few days prior and asked HIM to show me to the tape. ERIC, never looking at me, greeting me or saying ONE WORD to me walked back to the same aisle as before and just stood there. I said, "this is where I got the other tape but it is the wrong kind as it needs a dispenser." He shrugged his shoulders, still never saying a word and stood looking at the piece of paper in his hand. I said, "So you cant tell me where to find this tape?" His reply was ZERO! NOTHING! NADA! I returned to the cash wrap to see MATT (his name tag says he is the store manager!!) and told him I would like a refund as no one in the store seemed to want to help me. MATT NEVER SAID ONE WORD but rang up my refund and turned around and walked away. Needless to say, Staples or anywhere else will now get my business and I would not waste another try in this store. Dont waste your time. It is obvious that these two guys have NO concern about customer service, doing their job or answering questions. They appear to be there to draw a paycheck and that is all. Ill never shop there again and I go to that Home Depot at least once a week!
EA
Earl Daniels
Print service poorly managed. Were way backed up more than 24 hours on one order, completely lost another order (I have confirmation email), got a third order ready about hours after the original estimate. They have many employees who have no clue about printing - cant they train more people? This is not rocket science its printing.
JE
Jessica Fuller
Super friendly consistent staff. They help me find what I need when I need help and leave me alone to browse when I just want to wander around - which is dangerous cause I found cute little storage boxes!
TI
Tim DiGennaro
They match prices on printer ink for Amazon, if the ink is sold by Amazon and not a third party vendor.
A
Anonymous User
Its ok I guess I can almost never find what I need and the hours suck. But service is pretty decent
BR
Bryan Parks
Friendly staff and a good store.
HA
Halie Winfrey
best office depot ive been to!
JU
Justin Marks
helpful and friendly service
RA
Raad Altaie
its pretty cool
JE
Jeff Lu
Its closed.