Address: | 4500 W Village Ln #2001, Smyrna, GA 30080, USA |
Phone: | +1 770-863-0100 |
Site: | plumhairsalon.com |
Rating: | 4.6 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 9AM–5PM Closed |
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Anonymous User
I went here on a referral from a friend. I made an appointment with Heather over the phone. When I arrived she was sitting where the receptionist usually sits. I told her I had an appointment with Heather. She tells me OK! You can have a seat. She then comes up behind me and introduces herself. (Even though I just chatted with her when I walked into the salon) She brings me to her chair and then tells me Ummm.. I know we spoke over the phone, but I dont do Ethnic Hair... Mind you she didnt even touch my hair..!! I said Ethnic Hair? She said oh, I didnt mean to offend you. (again I say, she didnt even touch my hair. How do you know my hair is ethnic?) I then explained to her that I was Black and Filipino, (my hair is more to the Filipino side) by then she takes my hair out of the ponytail and starts running her hands through it. Oh, its nice, its in great shape! Im sorry, I guess I should have taken it down first... She layered my hair and put in caramel highlights. I was happy with the work however, I feel someone with Over 15 years of experience made a judgment call by just looking at me. Which is a shame because I would have referred people to her. I cant now because she doesnt do Ethnic hair which by the way... Pretty much describes everyone on the PLANET. Do you mean African Americans? Asians with thick hair? Puerto Ricans? Dominicans? Multicultural like myself? White folks with the thick curly hair? What is ethnic hair?! What is non-ethnic hair?! I didnt get it. As were finishing up, she then points out a gentleman that was waiting for her and says, See that guy over there? Hes my friend and hes Filipino... Uh-huh.. Thats like telling me, Im not racist! I have 2 black friends!! It doesnt fly. Maybe Heather should think about putting a disclaimer on her about me section and let potential clients know when she takes appointments over the phone and maybe list/tell them what kind of hair she does do. She did my hair... So she does ethnic hair! Which makes me think.. What did she really mean? I cannot speak on the other stylist in this salon. She lost a good client. I can tell you that.
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Caity Justice
I went here to get basic all over color, the visit started out fine; nice receptionist, pretty salon, got offered a drink. But then I was waiting for 30 minutes to be called back even though I made an appointment. When I finally sat in the stylist chair and did the client consultation my stylist, Hannah, took another 15 minutes in the back room. Through out the whole coloring of my hair she processed to be very judging and condescending to me. Not to mention how rough she was on my hair when she was shampooing out the color and blow drying my hair. She was very rushed and didnt seem to care about my comfort. If I ever go here again I DO NOT want her as my stylist.
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Anonymous User
Totally disappointed in my cut.... I have long, fine hair and Heather totally butchered it. We agree on long layers, and I walked out with long layers in the back and layers shorter than my chin in the front.... now Im going to have to wait another year for this mess to grow out....
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Tanner T.
Heather has been giving me great haircuts for the past 3 years. I went from really long to really short and she always worked with me until the cut looked just right. Today I took a picture in of a style I wanted and she did another awesome job. Im always smiling when I leave!
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Steve Martin
So glad I found this place! Went to Jessi for the first time today for a haircut and highlights and I love it! She was really cute and nice, and the price was fantastic. Everyone was really nice, the salon is fun, cute, chic... I will be back!
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Kirstin Pender
I love this salon; its edgy but laid back and not intimidating like some salons. I found Jessie by taking a chance based on other reviews and I couldnt be happier. Ive been seeing her for about a year now and have never been disappointed.
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Haley Bear
The ladies here are incredibly polite and sweet. I came in last minute to have my hair done for my wedding the next day and Elli was able to style it such that I had beautiful second-day curls. I will absolutely be returning!
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Mimi Parks
I highly recommend Plum Salon, I have sent many coworkers and friends to Plum and they all love it too. Elli Brown is fantastic with color - highlights - you name it! Try it and you will be addicted to great hair!
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Laurie Mehlman
This is a great salon and I will definitely be back. Jessi is amazing and gave my hair a great new style. I cannot wait to see what she will do with my color. I think I can finally say I have found my new spot!
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Lillie Weihe
Love this salon! I went to Elli. Started with long hair passed my shoulders and wanted a layered pixie cut. Best hair cut Ive ever has in my life! She is a master at cutting hair. You wont be disappointed!
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Stacy King
My stylist was very perceptive. I felt like she genuinely listened to my wants and put it to life! Will definitely be back.
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Kelli Pruet
Love this salon! Elli is a master at styling. Been going to her for years and she is such an asset to the salon.
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Margaret Ross
Robin is amazing, especially if you have curly hair. She has always been very kind and warm.
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Kara Peterson
Very professional staff. Great cut and highlight. Will continue to revisit!
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G Den
Jessi is the BEST! She takes her time, she listens and is very professional!
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Brandy Baird
LOVE LOVE LOVE Jessi! She has such an eye for coloring and styling!
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Annalisa R
Found this place using a groupon. Ellie is awesome! :)
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Marie Valeruz
Liz is the best! Great color and fabulous haircut!
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Beth Freeman
Always a great experience with Elli!