NE Autotek Auto Repair & Service
| Address: | 900 Peachtree Industrial Blvd, Suwanee, GA 30024, USA |
| Phone: | +1 770-904-7777 |
| Site: | neautotek.net |
| Rating: | 3.3 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
Location
Photos 4
Reviews 12
LO
Long Ngo
Jacob and the guys up at NE Autotek have been taken care of me for over 10 years. In an industry of "up selling" needless upgrades or preemptive "fixes" to "ensure your vehicle is in tip top shape", Jacob and NE Autotek have been a mainstay in the Suwannee area. There is a reason he has been in business for so long, his crews customer-centric culture is evident when you pull in. They understand that it is never a great situation when your car breaks down, it impacts your livelihood, your ability to take your kids to school, or parents to the Dr.s appointments. They treat you with compassion and understanding. My car broke down late last night, I called the shop to leave a message and wasnt expecting Jacob to answer the phone. He gave me the Towers info and said they would bill the shop and I could settle with him in the morning. He put my mind at ease and it was greatly appreciated. If you are looking for a family run business (they are the epitome of Mom and Pop Shop), with customer service as a mainstay in their culture and business model, go to NE Autotek. In an industry that is marred by shady business practices, NE Autotek has thrived due to their welcoming atmosphere, honest consultation, and customer focus.
PE
Percy Fanola
Fuel pump cost $485 at NE Autotek? I got it brand new across the street on Autozone for $234! Read this experience that happened to me: Please, dont take your car to this auto repair shop ever.! I took my Ford Explorer 2001 because I couldnt start it. They said that I had to pay $99 fee for diagnosis witch is find, fee that supposed to be avoided when the work is done. But they didnt! They diagnosis test said that fuel pump wasnt working and they try to do other jobs related to it, but I only accepted to replace the fuel pump and fuel filter. After a big discussion ( I was amazed how he couldnt manage his anger), with a man that said he was the owner, he charged me $70 for diagnosis fee because I hadnt accepted to let them do the hold suggested repair. They argument that was a corporative policy. I asked to him to show me where was written on, he said: is not written, just I"m saying. This is my policy! Finally I paid almost $350 to get the fuel pump and fuel filter replaced and the hard time to confront a person like him. Definitely is not a friendly auto repair shop. I wont return!, how he said...
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Don Barzyk
Ive been going to NE Autotek for over six years and have taken a variety of vehicles there, foreign & domestic. When comparing prices, I dont find NE Autotek to be any more expensive than repair shops in the area, but I have found the repair work to be far superior. They have repaired the "repairs" that were previously done for me in other shops and Ive never had to return for the same problem once they diagnose and fix one. Also an excellent place to take a used car before a purchase, theyll go over it with a fine tooth comb and give you a printout of defects and potential problems as well. Highly recommended, check them out.
PE
Peta Parkher
Rip off, needed to get starter fix wanted to charge arm and leg. 99 dollars to breath on your car for a test, that never helps them understand the true problem. Been going for years and after several compared quotes i finally figured out they were sinister in all jobs where service was provided. Greedy owner and slick workers. One worker had come back to me with bogus repairs needed, the owner look at him and shook his head behind me as if to say, "not him, he knows better, and the tech changed his story. If your car is not on fire... keep driving.
MU
Muhammad Siddique
WORST experience of lifetime and complete RIP OFF!!!!!!!!!! Completely misdiagnosed to charge the most and actually PROBLEM was very minor which I found out later. I got estimate to fix a/c for almost $4K, while actual problem was only a alignment of A/C sensor which I got fixed in $100 from his very close competitor Bremen Autowerks. SAD part is I have been his customer for YEARS and was recommended by kauffman tire suwanee for the A/C work. Now I kauffman tire probably lost me too. I rarely post reviews however I had to this time.
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Samuel DeHoyos
: Website Contact A friendly and knowledgeable mechanic shop Jake the owner is outstanding his workers are thorough anything from an emissions test, electrical or mechanical fix they do it all. Due to the economy Ive been forced to buy older vehicles and I always have them do a full inspection to know what problems I may encounter. Jake has properly diagnosed issues only disclosed to me by the seller. My experience with repairs has always resulted in good work because Jake looks out for his customers. Keep up the good work! -Sam in Suwanee
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Becky Takahashi
This is hands down the best auto shop in Gwinett County. I have been taking my car here for 6 years and am always happy with the service. They are honest, fast and fairly priced. There have been times where I thought something was really wrong with my car, took it to NEautotek, they opened the hood and turned a few screws and told me its no big deal. Other places would have tried to get money out of me. If you need a great auto tech, go here.
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James Prescher
NEAutotek has gone above and beyond for me, and I would recommend this shop to anyone wthout hesitation. Its becoming harder and harder to find a quality, HONEST, autoshop, and NE Autotek is defintey all that and more. The owner Jacob is great, not only is he friendly and helpful, you can usually find him in the shop etting his hands dirty wth the rest of the guys. Great shop, great owner, great quality work, honest fair prices. 5+Stars
MI
Michael Sargent
Awesome shop. Jacob and his staff treat you well and are very knowledgeable. I have been taking both my truck and Jeep as well as my Harley to them for the past 3 years. Their rates are reasonable and their service is exceptional. As I live in Norcross, I drive the extra mikes just to take my vehicles to them. Give them a try even if its for an oil change or emissions testing and you will see the difference. Se Habla Espanol
BI
Bilt2Ride
Excellent service. Excellent communication. Excellent prices. No scams. No BS. They have literally worked on every one of my vehicles for the past 5 years. I wouldnt even consider bringing any of my fleet anywhere else for any kind of service. They perform all my routine maintenance along with several big jobs including replacing two transmissions and replacing one motor.
LA
laurie cloug
Been using NE Autotek a couple years now primarily on an older Honda Accord. The team has been great (my primary interface is almost always Rob) - never pushy on optional work and always very clear on what should be done asap vs can wait. Ive never had issues that weve had to return for. Courteous, professional and Ive found pricing to be better than other locals.
LA
larry harris
I bought a Jeep Wrangler from a young lady that had this shop do some work on it. She gave me the receipts on the work she had paid these guys to do and I couldnt believe what all they charged her for and the amounts! Ive been a car guy for a long time and Im amazed they are still in business if they treat all their customers like they did this lady!
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