Address: | 714 Loganville Hwy, Winder, GA 30680, USA |
Phone: | +1 678-425-0863 |
Site: | cubesmart.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM Closed |
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Asia Hall
***Not really Climate Controlled*** I have family heirlooms that I needed to store temporarily, and climate controlled was very important to me, because of the extreme heat and humidity in GA during the summer. This facilities idea of "climate control" is a joke. When my mother passed away recently we stored her items in a climate controlled facility near my house. This was true climate control, with a key card access door and both temperature and humidity control. CubeSmart has a swinging door that provides about as much climate control as an open door in your house. When we went to see our locker for the first time the door was propped wide open! When I asked the manager how their set up was supposed to protect against humidity (As she pushed me to buy all their anti-humidity products) she told me that climate control was really only air conditioning. Apparently CubeSmart, doesnt understand what climate control really is. So while the facility and customer service seem to be decent, I wouldnt waste your money on climate control as you are definitely NOT getting that.
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Pamela Benton
I had rented a unit from this location for several months, which was always neat and clean. The Manager Maggie is so Very courteous and pleasant to her customers as well. The facility and grounds were always neat and upkeep very well, also stocked with any storage items that you may need such as boxes, locks or bubble wrap. I have had several family members rent a unit from this same location. Thanks again Maggie for a Wonderful experience. I would definitely return to this location again if needed.
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Scott Gee
Dedicated to serving their customers. Jessica helpes me find the storage unit that fit my needs. Jessica was almost done with my paperwork, when I realized that I needed a larger unit. With out considering that it was close to closing time, she selfishly went back out to show me a second unit that better fit my needs. If I would have gotten the first unit I wouldnt have had the room I needed to store my stuff. Thank you Jessica, I greatly appreciate all your help.
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Dawn Walters
This facility has recently changed management. The new manager is rude and customer service is non existent. It takes going by the facility multiple times just to pay the bill because no one is ever in the office. My husband and I have to team up just to catch her there. It took 8 trys last month. When the manager is present she is just rude. I will be moving my things from this faculty very soon.
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Claudette Tucker
Nice facility. The wait time to complete paperwork was too long. The climate controlled units arent really climate controlled. Theres one AC unit above the entrance/push doors. When I was loading my belongings into the unit yesterday, the AC never came on to cool the units. I was told it kicks when the units reach high 70 degrees but it never did.
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Brandy Oleary
This was a nice and easy experience with having to rent an inside storage unit for the first time. All of the areas of the premises were very nice and clean. Yvette was very nice and very detailed with all of the information, she gave me. Yvette also stayed after hours to allow me, to be able to come from work to do all of my paper work...
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Thor Neff
Rented a unit here for three weeks while we waited to close on our new house and after we closed on our old house. The rates were a little high and it is not 24 hour access like they advertise but you can get into your unit from 6am-10pm. I would rent here again if I needed to but I pray I dont need to.
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Lawrence Mullings
This is a top rate business. I was treated with kindness and respect from the time I entered the front door. The manager (Yvette) was great to work with and made all policies easy to understand. If youre looking for a place to store some personal items without worry this is the place for you.
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April majestic
Yvette, the manager was very pleasant,informative and a pleasure to deal either . She made the process quick and painless. CubeSmart made my experience wonderful! I work in Customer Service and the Call Center lady was very pleasant and patient to take the time to explain everything.
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Inez S
Yvette was very helpful today. She is very nice and friendly. Best customer service skills ever. She blew my unit out with a blower, so it would be nice and clean for us. She oiled the chain on my unit so it would go up n down easily. She did it all VOLUNTARILY! She Rocks!
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Karen White
Yvette was awesome! She drove me around and showed me different units to try and determine what size I might need. Everything was very clean and secure. She even followed up with me the next day to be sure I found the right unit. I would highly recommend Cube Smart!
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Nathan Comer
Yvette was very kind and gave me wonderful service, answered all of my questions, and was very informative about the operation of the facility. The grounds are very secure and are monitored 24/7, I would definitely recommend using Cube Smart.
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wallace louder
yvette odum is very pleasant with the customers. very intent on pleasing the customer. she should be commended on her efforts with the company. a five star rating for both yvette and for the company!!! positive experience. wallace.
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Rhonda Locher
We have had two units, recently reduced to one, for almost two years now. We have been pleased with the staff throughout the years; always friendly and willing to help, as well as the cleanliness of this location.
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Glenda Bryant
Jessica was very helpful in getting me set up with just the right storage unit for my needs. She made sure I was completely satisfied before I signed for the unit and she made the process very easy. Many thanks!
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Sean Farrell
Yvette was awesome. We ran out of space in our 5x10 unit and were able to quickly reserve and use the available 5x6 unit we needed. Also she gave us ice cold waters, which was very cool of her. No pun intended!
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Regan Melton
Great customer service and great facility. Chris was super friendly and very helpful! He was very knowledgeable and thorough while helping us rent our unit. I will definitely be doing business here again!
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Donald Byars
We have had the best experience at this location. Manager "Maggie " is the best! Maggie is truly the main reason we stay with this storage company / property.
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David King
Very clean, very friendly, eager to help,made you feel welcoming. Keep up the great service.I forgot her name. She was a tall blond super nice professional lady.
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Errol McKenzie
Yvette is very professional and down to earth. The type of person with whom you like to work. Would highly recommend this CubeSmart because of Yvette.
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Tonya Gregoire
Yvette got me set up with my storage space quickly. She was very pleasant and allowed me to reserve a unit for a week before I was ready to rent it.
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Una Burgess
My experience was excellent. The manager, Yvette, was very helpful and knowledgeable, and clearly knows her business. 5 star performance!!
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Alice Andrews
They are very nice people. They were fast getting everything done. Showing me the unit. Making sure I got the right size for my needs
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Erica Leslie
This place is great! Anna is really helpful and understanding. Very informative and great customer service!!!! Go Anna
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A P
Yvette is fantastic! She is polite and very professional. The units are very clean and well maintained.
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DeeAnn Miller
Yvette was very helpful and accommodating! She helped me pick out the perfect size space for me.