LA Fitness

Address:	2060 Eagle Dr, Woodstock, GA 30189, USA
Phone:	+1 678-202-5612
Site:	lafitness.com
Rating:	3.2
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM

Location

Photos 12

Reviews 11

Donna Lee

I joined several years ago and enjoyed it. Quit going about 2 years ago to go to a pricier group training gym. Wanted to have a place to go in between training sessions and decided to go back to LA Fitness because it is reasonably priced so joined again. First thing I noticed is that equipment wasnt fully functioning...fans broken on treadmill, etc. Also there wasnt anything to clean the machines with. If I go back I will be carrying sanitation wipes. However, the biggest turn off was the personal trainer. I decided to take them up on their offer of a free personal training session...naive me. I thought I was going to be taught how to use equipment etc but instead I was the victim of a ridiculous fitness test designed to tear you down and make you feel inadequate physically. It was all part of a high pressure sales tactic. They had me do a 3 minute step up test but it wasnt step up, it was static jumps on to a bench then compared the results to a "national" step up chart. They are NOT the same thing. Then they had me do several other "tests" and compare me to some ficticious national chart and of course I was at the bottom at almost everything. I am NOT in bad shape. I work out more than any 55 year old women I know and do hard core workouts at the other gym. So I went home and compared my results to the real national averages according to LiveStrong and found i was in the top 10-25%, not the bottom 25%. The high pressure, tear you down selling technique was a real turn off. I was pressured by their "trainer" for 2.5 hours. I have been in sales all my life and am very successful at it. High pressure isnt something that sits well with me. I dont even want to go back in there because it was so unpleasant. If you join, do not do the training session unless you have already determined you want a trainer and if you have, then just save yourself the beat down and just sign up and dont subject yourself to their ridiculous high pressure sales presentation.

Jennifer Aaronsen

I thought I was calling LA Fitness – I felt like I called Comcast! I called this location after 3 hours of trying to get help through their "corporate office" and the original location which caused this mess. The GM was very nice and sympathetic while telling me why he couldn’t help me and would transfer me to “Matt, the “Operations Manager”. I really felt as though I had finally found the person who could help me when Matt answered the phone “This is Matt…” and proceeded to tell me how anything he could possibly do to help me, would get him fired. The arrogant, condescending tone really softens the delivery of his message. Given how much effort the organization puts into ensuring their customers have NO WAY to contact anyone of value within this organization, I shouldn’t be surprised by the comments I received by their staff today. I removed someone from my account at the Roswell West location a YEAR ago. 5 MONTHS later, I was still being billed, 6 MONTHS later, I AM STILL BEING BILLED. $360 later - I have now had to CANECEL my CREDIT CARD to cancel a secondary user on my account.

Savannah del Ray

I walked into LA Fitness to cancel my membership in September, and they continued to charge me for two months. When I called to get the matter resolved, no one could help me after 5pm so I called the next morning. The manager said he would not give me a refund. Why? Because "theres no proof you cancelled your membership". How is that my problem? Why do I get charged an extra $60 for a gym I havent gone to in two months because your employees arent competent enough to know how to properly cancel a membership? Ridiculous. Will tell everyone I know NOT to go here.

Santana Lozano

Managers are horrible they talk to you like youre a nobody and continue to charge you when you cancel your membership! When I went to cancel my membership they made me wait so they can charge me for another month it is awful specially the short ugly one with glasses that sits in the back they seriously need to recycle their staff and get more respectful staff that will treat the customer with some respect and be helpful bc they are useless and be careful about your money they charge you for anything and theyre thieves

Shawn Kwak

Horrible Customer Service starting at their management level. Everything is a fee. Fee for this fee for that. Wouldnt even help a charity program in the area that was trying to teach special needs kids a few swimming lessons without charging each kid a $15 daily charge for usage. Canceled my membership on the spot. The manager Matt, had an attitude and completely withdrawn and uncaring. Needs to have a lesson in customer service. He really does not like his job.

Tatyana Webb

Just your typical LA Fitness. It has two levels and three big group fitness rooms. If you are a powerlifter or actually squat to depth this LA fitness is not optimal as the rack safeties are way too high. I really like round plates though. Great for deadlifts. Good functioning cardio equipment too. Overall it is a very clean gym with the exception of water fountains, they have pink mold all over them and I have never seen anyone clean them. :(

Angie Ray

Been coming here for a year and a half and really cant complain much. Front desk staff could be friendlier, yes (there a few exceptions) and clean-up during peak times could be a little more thorough but the facility itself is maintained well, the bathrooms and showers are clean and never crowded, and Ive only ever seen two ellipticals out of service the entire time Ive been a member and I go between two and four times a week.

Nicholas Campagna

I just got a membership, Love the gym, saw other people cancelling today, staff was nice and helpful, I have been here before about a year ago as a guest (with a friend every week) and the place is even better now, they have boxing bags, a pool, locker room (with showers), basketball court, and even a child care center for parents who have kids so they can work out while their kids play. All in all would suggest going here

Preston Carter

I hate this gym. Raped me on personal trainer sessions. Those cost me over $5k with very misleading sales tactics. Tried to give them to sister in law and they would not let her use them. Imagine paying $800/mo and then cannot even do what you want with them. The higher ups are even worse. I highly recommend checking out Orange Theory instead. Stay away from this place and not just this one, ALL OF THEM.

Fred Sands

Was nice when it opened, but the owner has made little investment in keeping it up. All the machines are original and are starting to break and are not getting fixed/replaced despite me reporting them to the front desk. It took three tries to find a treadmill that worked yesterday. Compared to other LA Fitnesses that Ive visited, this place is a dump. It needs an overhaul bad.

Tracy Henry

Im from out of state and have worked out at LA FItness all over the country...Ive never been in one with ONE rope for all cable machines, ONE stack of medicine balls (missing 2 of the 5) and NO kettle bells...and a few fairly flat yoga balls...adequate cardio equipment, but really drops the ball on the other standard equipment that the rest of the exercise community uses...