Address: | 5210 Cleveland Blvd #140, Caldwell, ID 83607, USA |
Phone: | +1 208-459-4410 |
Site: | theupsstorelocal.com |
Rating: | 4.1 |
Working: | 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed |
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Anonymous User
I recently just moved to North Carolina from Idaho. I had left my cherished china that has been passed down from generation to generation back in Caldwell with my nephew. I figured it would be more safe to send it than to have it bump around in the moving truck across the country. My nephew went into this store and asked a million questions. Without hesitation the employees answered every question direct on and with great enthusiasm. When he brought back my 500 piece china set, they came out to his car and helped him take in EVERY SINGLE piece. Then, they did the all time greatest packaging job I have ever seen. Each item was wrapped securely in bubble wrap and had that pink styrofoam all around it. I have never been more pleased. Each item got here in one piece. They even called me and let me pay for it over the phone. They were beyond thankful and I could tell that they were just happy to put all their effort into their job and do a great job the first time. I dont live in Idaho anymore, but to my family that still lives there I make sure that they recommend this store to everyone as do I whenever I hear people need help boxing, shipping or even a simple copy.
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Sarah Wicks
J.J. went the extra mile to help me find information from a package that the receiver claimed was never delivered. I didnt have a receipt and couldnt even remember which month I sent it (good grief!), and she was willing to search through records to locate the information. She found the information which allowed me to prove that the package had been delivered - and signed for! Great service!
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Stephanie Webb
Seriously the BEST customer service I have received in a long time! The ladies in the store went above and beyond to help me ship my package.They were both very professional, polite, knowledgeable, and eager to help! I wont be going anywhere else for my shipping needs! Id give them 10 stars if it was an option!
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Radio Nerv
Terrible service and terrible preparation as UPS Store you shouldnt be running out of toner for almost a month and then lying to you customer saying that whatever was sent will print out
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Douglas Wanta
The store wont let you use your UPS Account number to ship. They refer people to UPS hub at 1324 20th Street Nampa, ID 83687 for that. That doesnt open til 3 pm.
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Stephanie Lobdell
AWESOME SERVICE! MY NUMBER 1 GO 2 PLACE FOR SHIPPING! ALL STAFF POLITE N FRIENDLY. THANK YOU FOR WONDERFUL SERVICE ITS COMPANIES LIKE YOU THAT STAY IN BUSINESS.
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Anonymous User
Extremely poor customer service! Owner will not call you back if you have an issue. Dont use this store!
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Kari Carignan
Amazing service during holidays.. Thank you Alle & JJ were amazing!~!
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Loree Johnson
They are always friendly and helpful every time I have been there.
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Tammy Hildebrandt
Jennifer and Jamie are the best! Hands down best service ever!
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Chandele Bowen
Excellent friendly service from Alle!