PostalAnnex+

Reviews 6

T.

T. Cartwright

What a shocking rip-off. This place charges a 100% mark up on shipping and I figured it out too little, too late. Unfortunately I was sick the day I went in there and didnt realize what was happening until the deed was done. The clerk charged me $34.94 to ship a package to Portland. I noticed when she placed the shipping label on the box that it said the postage paid was only $17.47 though, exactly half what I was charged. Asking the clerk about the disparity, she said she had no idea why it said that. Checking my receipt after I left the store, I called back, thinking she had mistakenly double charged me. Nope, she explained to me that is how the owner had set the computer up to calculate shipping charges. Now, I realized I had actually just been ripped off....wonderful! I went back in and asked for my money and package back and the clerk said no refunds on postage. I told her that is ridiculous and that there were no signs posted to that effect and to please contact the manager. She called the owner on the phone, explained the situation to him and he refused to refund my money. He sounded fairly irate actually, as I could hear his elevated tone through the phone from across the counter. He also refused to talk with me when I asked, and promptly hung up with her. Bottom line, dont make the mistake I made. The guy that owns this place must have flunked business ethics class. He is a shameful excuse for a businessman and is making capitalism look like a money making scam. Avoid this place like the plague unless you enjoy being ripped-off.

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F

F Diaz

I agree, the fellow that runs the place is very rude. I walked in with a small package a few months ago, and the young girl rang it up, and the shipping cost came to almost $20. When I questioned the young girl that that shipping cost didnt seem right, the fellow that runs the place told me (in a very rude and loud voice, in front of other customers), that if I didnt like the price, to go somewhere else, and his place was not the USPS, blah, blah... I then took my package to the La Quinta Post Office, a few miles down the road, and shipped the same package for around $5. I dont get it... there are two very large and close knit Retirement Sun City communities near by, with very good repeat clientele potential, and small businesses, such as this, would benefit greatly, by word of mouth, given a good merchant experience. I definitely, shared my bad experience with this merchant, with friends and neighbors.

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JO

Josh Gunkler

TERRIBLE CUSTOMER SERVICE!!! BEWARE! On 12/24 I paid $85 for overnight shipment. (It was a little key.) It was guaranteed to arrive on 12/26, because of christmas even tho I paid for overnight. They didnt actually ship it until 12/26 and didnt arrive until 12/28 at 1:14pm. UPS issued a refund to the postal annex on 1/4. So they got their money back. I have called countless times and everytime the owner tells me... "Oh, let me call you back" "I have a line of customers" "I need to pull the paper work" "They havent issued me a refund yet so I cant refund you" Hes never once called me back and has always been short and cold with me. He is very defensive and has not once shown any concern for how terrible they are treating me. SO he got his money back and refuses to refund me. Extremely shady business...steer clear of them!

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CR

Crystal Torres

Crystal and her father have always been so sweet, very personalized service. Very efficient and clean facility. Some people complain because their too hurried, but truth be told this place is awesome, and the service is great.

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VI

Vinnie Panariello

I have been dealing with Shelley at this location and all I can say is WOW!!!Her attitude and customer service are OUTSTANDING.Shelley really makes my job so much easier.Give her a bonus ,PLEASE!!!

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AU

Aurelia Sanchez

Great, friendly service! And affordable.

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