Address: | 102 E Chalmers St, Champaign, IL 61820, USA |
Phone: | +1 830-200-0269 |
Site: | storagesquad.com |
Rating: | 4.7 |
Working: | 12AM–11:45PM 12AM–11:45PM 12AM–11:45PM 12AM–11:45PM 12AM–11:45PM 12AM–11:45PM 12AM–11:45PM |
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Mike Latoria
I needed to store some books, winter clothes, fridge, futon, and microwave over the summer and I saw a flyer for Storage Squad and decided to go with them. They gave me free boxes and tape which held a lot more then I thought, they then picked up my items from my room giving me an exact hour window the day before and then delivered them into my apartment in the fall. They were very professional and it saved me a ton of time on move out and move in dates. Definitely using their services again this year and would highly recommend it.
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Mouna Benbouazza
I used Storage Squad for the first time this year and I was very satisfied of their service. Friendly and helpful staff and the process overall was very easy. Their boxes are really big so you can put lots in them. If you have questions, their team replies to your emails quickly. I was unaware that there was a deadline for picking the delivery date (and a fee if you miss it). It might be something to be made clearer. Other than that, great service that I would recommend.
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Paula Wangadi
Storage Squad was really quick to respond to emails. I worked with them after the summer break has started, and they were still really friendly and efficient. They were slightly behind time for pickup and sending the invoice, but it was a decent price for the amount of things I had to send for storage. Would recommend them!
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KyungYun Choi
Except for the pick-up crew was late about 35min, everything was fine. The truck driver helped me to move all my stuff from the entrance and sent sms whenever the tasks were done. The contact center response was quick and very helpful. Making a reservation and paying all was simple and easy through on-line.
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Kate Liu
Pros: super nice workers that were accommodating as well as customer service reps Cons: shipment truck was hours late, waited outside in the sun FOREVER. i was also unaware of the delivery set up date; they should make that more clear when they first pick up our items...
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Surjo Dutta
Summers still on so they still have my boxes, but pick up was extremely smooth. Slightly pricey but I worth it if you have 3-4 boxes, saves you from doing the heavy lifting and transportation. Loved the experience, if the delivery goes well Ill use the service again.
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Min Jeong Kim
Had a great experience! They were right on time, and did all the heavy lifting. Also, I forgot to label my boxes but they did all the labeling for me. Overall, they were quick and professional. I highly recommend their services.
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Mika Schweizer
A+ service. Good, helpful people. Was nice enough to reschedule me promptly and even came back the next day for an item I forgot to give. Its a one time payment instead of a costly monthly rate like other companies do.
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Jason Griffin
I have used Storage Squad two years now and have been very satisfied thus far. My boxes were returned in exactly the same state that I gave them, and fees are very reasonable. Would recommend!
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Rati Rastogi
Had a great experience so far. Very convenient as they come up to the room to pick up the boxes. I would highly recommend it. Hope the delivery goes as smoothly as the pickup.
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SHIYUAN SHENG
Very nice service! My friend helped me with the pick up and she missed the first call. But she finally called back and made the pickup successfully! Very satisfied! Thanks!
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Jasmine Gencik
Just used them this pasted weekend, definitely using them again. Great prices and no hassle. But remember there is no specific location that you can personally go to.
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Deukhwa Noh
Their service was great except that they were late on the delivery. If they improve the delivery system, I would like to work with the company again.
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Michelle Villa
The pick up was great, but they were not prepared when giving out boxes. A lot of it seemed very rushed as well, but other than that, great service!
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Kimberly Wei Kim Ngoh
Expect delays, which is normal as each situation varies. There may also be hidden costs which should be looked into prior to confirming details.
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Sanjna Chowdary
Completely hassle free, would definitely recommend it to anyone who has a lot of stuff that has to go somewhere else during the summer!
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Little Melody
They were on time and were ready to work. It didnt take a long time for everything to be packed away. Overall, great service.
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Shelby Pargament
I live out of state and storage squad is a life saver for me over the summer!! Always so helpful and easy to work with!
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Leon Dixon
They were amazing and they did all the lifting along with working around my schedule when it needed to be adjusted
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Amy Kwon
system is organized and easily accessible. the guys were on time and friendly and happy to accommodate my needs.
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John Lee
I loved the size of their boxes and punctuality. Definitely will use their service again in the future!
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Venice Gonzalez
Reasonable prices, big boxes, friendly workers. I would definitely consider them again if I need to.
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Helen Adeyeni
I really enjoyed their services. everything was organized. Customer service was on point.
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Emily Tsai
Very convenient and it was nice to use the live chat for any questions i had
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Janice Baek
On time, quick, and friendly! Will definitely use Storage Squad later too.
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Harry Lee
Great service! Picked up my stuff on the day without much hassle.
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Chen Qian
Pick up and delivery service is good. Ill choose them again.
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Haozhong Guan
Its so convenient. Nice service!
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Saransh Sinha
Would recommend