Address: | 2545 W 111th St, Chicago, IL 60655, USA |
Phone: | +1 773-445-3700 |
Site: | charterfitness.com |
Rating: | 3.4 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–7PM 7AM–7PM |
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Anonymous User
I hate to have to leave a one star review, but... My wife and went to this gym for a little less than a year mainly due to location and price. The price is very inexpensive for basic machines and weights. The location was minutes from our house. The staff was friendly and adequate. No complaints or concerns. A few months into the membership we decided to work with a trainer. The manager was incredibly excited to sign us up for a large package of training sessions We were buying in bulk to take advantage of a promotion. The trainers were good and we enjoyed the sessions. A few months ago we were preparing to move out of the area. We mentioned this to the staff and our trainer, but no one cared to mention that we needed to cancel our membership 30 days before or we would be billed an additional month. A week before we left, I sat down to cancel our membership and was told I would have to pay an additional month. I asked about it and was told the usual "its in your contract" blah, blah, blah. The staff person gave me a number to call to ask if I could get it waived. The number was for a billing department that could only take payments. I called and spoke to the manager. The same manager that was excited to sell me personal training was now not interested in helping me. He said he would look into it and never called back. I followed up and left messages on several occasions with no response. The extra month in terms of dollars is not a big deal. The three unused personal training sessions that could not be refunded were frustrating, but not worth worrying about. A business excited to take your money, but not willing to deal with problems or concerns is a huge concern. So, be careful in dealing with this business and especial as the change the name to "Charter Fitness". As for me, Ill recommend you look elsewhere.
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Pippin McGroovy
Got my girl friend a membership here. They said we were just signing up for the month. She wasnt sure if she would like it. A male employee was giving her a hard time so she never went back. Now they are hitting us up for a bunch of money. Dont trust the employees here.
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Douglas Hoogland
Every elliptical machine is either shaky, makes horrible noises, or grinds as you use it. Its one of the few cardio machines Ill actually do, so its making me rather hate this gym. Also its a cell phone reception dead zone, but that isnt there fault.
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Joey Femair
Ok gym to get your workout done , sometimes the gym is empty which is a plus compared to the one on cicero staff is friendly, mens bathroom is nasty, rusted just flat out discusting dont see how people shower here but other than that its a good gym
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Dawn Beattie
Never too busy, wish you could use the training room when no one is using it. Wish they offered aerobic/Zumba classes. But for $10 a month, not too shabby.
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Jim Davoren
Most equipment and most TVs are broken. Roof leaks and carpeting disgusting. Ownership has no concern or respect for members.
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Anthony Rodriguez
Great atmosphere! Kinda like "Cheers" (where everybody knows your name)... But, with weights instead of beer...
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Mike Mallon
Good clean gym to bring the friends and family. Get swole my friends
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Terrence Williams
Poor. Bathroom always seems to be, dinghy. Staff not very friendly
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Macario Lopez
Very clean and welcoming
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allmightymouse
My home-away-from-home
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Bridgett Moss
Clean locker rooms!
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Emanuel Hudson
Its a nice gym!
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Anonymous User
This place Sux