Address: | 1850 N Elston Ave, Chicago, IL 60642, USA |
Phone: | +1 312-280-9262 |
Site: | infinitechauto.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8:30AM–4PM Closed |
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Anonymous User
READ THIS REVIEW: Lets be honest when I woke up yesterday morning to a flat tire I was in a rather bad mood. After trying to change the tire myself, being unable to do so due to my lug nuts being seized/stripped in place I was even in a worse mood. I tried to have a tow truck company change the tire as well and they could not (they even charged me $45 after a meager attempt to break the lug nuts loose). To make matters worse I am a do it yourself person by all means, esp when it comes to saving money. So this morning when I called Infinitech I wasnt expecting much and I was still rather unhappy about having to pay to have my damn tire changed. I only live about 6 blocks from them and my car was parked on the side of my street with a completely flat tire (no air at all). They sent a tech to put some air in my tire in hopes that I could just drive the car to their place instead of having to tow it. That was done I dropped the car off and they were very professional and their waiting room was clean! I left them to get the work done b/c they had a couple other cars in front of me and then they called me to come pick up my car a few hours later. They changed my tire for me as well as inspecting the rest of the car for any maintenance recommendations they had. While there were some other things they recommended they did not try to hard sell me and understood that I wasnt interested in getting those taken care of today. I paid $58 in all for their services. If you ask me this was a steal!! After all the tow truck company was going to charge me $85 to change the tire and did charge me $45 for their lame attempt to break the lugs free. They came to me aired up my tire (so I didnt have to pay for a tow truck), they freed the lugs and put my spare on, and they put on new lug nuts all for $58!! Oh and I forgot the best part. After I paid the Counterman (I think his name was Amir) walked me out to my car and they had washed and dried the exterior and washed all the grime out of my floor mats. This is customer service at its finest folks!!!!!!!!!!!!! Will definitely go back! Thank you guys for turning my day around!
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Jessica Spigner
If my family members all lived in Chicago, I would refer every one to Infinitech, that is how highly I regard this shop. Based on my experience with them I trust them implicitly and that is the most important criteria that I look for in an auto service provider. I say this especially because as a young woman who knows almost nothing about cars. I realize I am vulnerable to be taken advantage of (and have been in the past). But the staff at Inifinitech are honest, straightforward and they always follow-through with what they say they will do at the price they quote. The beautiful way they keep the shop (I especially appreciate the clean bathroom), the complimentary coffee, is further evidence of how much they value their customers. Another great sign is that all the service workers and staff members actually seem happy to be working there! On both occassions, one for a headlight malfunction, and one for my power stearing, Infinitech has saved me over a thousand dollars. They have such expertise regarding how accurately diagnose and fix problems at their source. When another shop told me I needed break pads immediately, Infinitech was honest and said my breaks were perfectly fine. I will continue to come to Infinitech (even though it is way out of my way) for as long as I live in Chicago. I will also consider buying a car from them or having body/paint work done in the future, because I have observed how excellent their work is. Stop looking through listings and have your service done here. You wont regret it.
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David Wittig
These are mechanics that are definitely on your side. On at least two separate occasions they have suggested I take a course of action that not only saved me money, but cost them time and money. When I had them inspect my car they found problems that even the dealership mechanics didnt spot (and we all know dealerships arent shy about suggesting repairs). They can give solid advice on when to use OEM parts and when it is worth it to go aftermarket for better performance or to save money. Their oil changes are cheaper than most other places and yet they are careful and trustworthy unlike Jiffy-lube and Co. Ive been going here for over two years and have always been very impressed with their honesty, fair pricing, and friendliness. Every repair and service on my cars has been done flawlessly. I usually have the least interesting car in the shop, and Im sure Im very far from being their most profitable customer, but theyve always treated me like I was their best one. The fact that they treat their small customers this well says a lot about the type of shop they run. If you are in Chicago, and need anything done to your car, take it here.
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Anonymous User
There are so many great things to say so Ill try to condense them: No selling pressure whatsoever! You can take a car out for a test drive on your own or with your family. No salesman yapping in your ear while youre trying to get a feel for the car. Fantastic cars! All of the cars I saw (including the 2003 M3 I purchased from them) were either mint or as close to mint as possible. Competitive prices. Cars are priced to move so there is very little negotiation on price, however they are willing to do whatever it takes to make sure you are completely satisfied with your purchase. Every single person I interacted with (owner, sales person, service manager, finance person and detailer) was very attentive and helpful! As with any car buying experience, the deal is what you make of it, but the guys at Greater Chicago Motors make the deal a very pleasant one!!
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Mona Oommen
We called first and then took our Prius in suspecting brake problems (or maybe worse). Infinitech wasnt sure theyd be able to handle it the same day (Monday is busy of course) but told us theyd at least diagnose it and let us know if it was safe to drive out of town the next day. They not only called and let us know what the issue was, giving us a choice of whether to replace all 4 brake pads & rotors or just the two that urgently needed it, but they fixed it the same day. I had gone to them a couple of years before and liked that they were straightforward with me. I ended up not getting my car repaired there the first time because they didnt have the part that was needed in stock, but I remembered them. Their 5-star average (which Ive never seen in any review of any business) is well-earned. Well be going back there.
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Ryan Alsop
Expensive for radiator replacement (be advised!). My car wasn’t holding its antifreeze so I knew something was wrong. I took it to Infinitech because of the high google review score. They explained that the radiator is cracked and they would need to replace it and the thermostat and quoted $748 (they charge $120 / hour for labor apparently). I called around and got quotes from 6 other places. They were all lower ($400, $320, $563, $416, $495, $563). Infinitech would not budge on their price. So, I left and went to the shop with the lowest price (Bucktown Auto Repair) and paid under $350 with tax. Bucktown isn’t fancy but they got the job done on the same day I brought it to them. My suggestion is to call around and get quotes from at least 3 or 4 shops with 4+ stars.