J & B Laundromat & Dry Cleaner

3543 N Cicero Ave, Chicago, IL 60641, USA

Address:	3543 N Cicero Ave, Chicago, IL 60641, USA
Phone:	+1 773-777-5985
Rating:	3.3
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 5AM–10PM 5AM–10PM

Location

Photos 5

Reviews 11

Taryn Whitson

Not sure why everyone says the employees are nice. When I first walked in, an Asian man at the desk waved me to the change machine when I needed to brake my $10. I wouldnt have even asked, except that there is a sign on the side that says to ask. So, I went in to dry my clothes after my dryer broke. I brought 3 loads of wet clothes in, and was then told by a Hispanic man that I would be charged more because my clothes were already washed. I asked "if you are just supposed to put a quarter in the machine then why would I need to pay more?" He said yes, that was how it worked, but he would be charging me more because I didnt need the washers. I said, so are you just going to take the extra money since the driers dont cost that much, and he said yes. I felt like he was trying to tell me, with a smile, that he wanted me to leave. Well lucky for him, I left, and I wont be back. I had 3 loads to dry, and 2 more to wash and dry. Oh well, Ill go down the road where I know they want any business that comes in.

Kellyn Wright

Do NOT wash at this place if you can avoid it. The younger boy who works here is EXTREMELY unprofessional, RUDE, and is probably only working here because its a family business. They never post the hours of when the last wash is, so they wouldnt let me in, but when I asked the older man who works here he said 8:30pm is the last wash. Well, today at 7:58PM I tried to pull the door open and guess what? Rude, unprofessional little boy walks over and looks at my clothes suspiciously (as if Im going to be washing five loads), and asks me, "Are you washing a lot?" First of all, thats none of your business. Second of all, why is the door closed at 8pm if the last wash is supposedly at 8:30pm? Some people just HATE their jobs, are lazy, and dont want to work.

Federico Flores

Huge parking space. Owner and employees of the laudromat always helps me with a laundry bag with a cart. So CLEAN!! CLEAN!! The washer and dryers always clean. Owner and employees always walk around to help customer and clean the washer and dryers. Dry cleaning service is excellent and expert on alterations. Good price. Same day drop off service is excellent and reasonable price. They only use ultra tide. Ultra downy and clorox for no extra charge. The owner and employees always treat me with a respect and smiles. It has been 10 yrs, I used this laundromat. Managent, service ,curtious, nice and clean. One of the best laundromat in the neighborhood. I highly recommend this J&B LAUNDROMAT.

Michelle Rosas

Not only was this place more expensive than other laundromats around the area, but customer service is non existent. The man behind the counter insisted that my load was over 10 pounds. It wasnt. The worker waits until I am done washing and says "next time if youre gonna go over 10 pounds use two washers" thats not a way to address a customer. It was my first and last time coming here, although its convenient I wont be wasting my money and dealing with someone scolding me about how much laundry I have.

Debra D

I have been using this laundromat for about five years now. They are always friendly and more importantly reasonably priced! It is always nice to come in to a welcoming smile! They are family owned so it is always the father and son working. The other employees are equally helpful as well. They also have dry cleaning and mending which I have used and was also happy with. I would highly recommend them as a full service neighboorhood laundromat that aims to please!

Gio Rivera

Great place! Excellent customer service. Guy helped me out to unload all my laundry bags from the car. Place is very clean! Organized! I dropped off my ugg boot and jacket to be cleaned they came out great. Attendant constantly walked around to clean the washer and dryer and helping all the customers. Looks like best laundromat in the neighborhood. They are very friendly ,so whatever you need just ask them. They will help you.

Cesar Santiago

I showed up at 9pm with one small load of laundry and although the door was open and they are open till 10pm I was told they were close. He stated they closed at 9pm. Employee was rude and couldnt apologize for the inconvenience. Please fix your hours online. It was a great inconveniences to have to walk back home with still a dirty bag of laundry. Wont be coming back.

Giscard Khoshaba

Avoi dropping your clothes off at this place at all costs, theyre shady with weighing your cloths, I weigh my laundry before i drop off and the guy add 10 pounds and wanted to charge me weigh more than what was advertised. Avoid! Avoid!

Gustavo Aguilera

Very clean, employees are very nice and respectful, cool place to do ur laundry.

Samantha Millette

Nice guys that run it. They talk to me every time I go in.

Gilbert Rosario

Bad customer service!