Morton Cleaners

5932 W Irving Park Rd, Chicago, IL 60634, USA

Address:	5932 W Irving Park Rd, Chicago, IL 60634, USA
Phone:	+1 773-685-3454
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed

Location

Photos 7

Reviews 9

Anonymous User

Son Of A Son Of A Cleaner (please note: star rating is not reflective of current business as Im not a customer) My name is Brian Schlossberg My family started Morton Cleaners in 1932 (not 1950) My Grandparents, Isadore & Rose Schlossberg started Morton Cleaners in 1932 near Cicero & Belmont. The Irving Park Road location opened in 1942 upon the return of my Father, Martin Schlossberg from serving in WWII. Isadore (Papa Schloss or just "Schloss") was seldom seen by customers as he was usually in the back of the plant tirelessly mending garments on and old foot pump sewing machine. Rose spent time at the counter when she wasnt working a hot steam press in the back. She knew everybodys story and when meeting customers she aggressively asked questions such as "Are you married?, "How many children?", etc. She remembered all the details and shared everyones joys and sorrows. She sweetened every conversation with plenty of "sweetheart"s, darling"s, and Yiddish expressions of endearment with a Polish accent. Marty worked 6 days a week and often arrived well before sunrise to start the steam boilers. The family business had no managers and Marty was usually opening and closing multiple stores each day. We were often sent ahead on family vacations while Marty stayed behind to run the biz. The business grew to multiple stores in the Chicago area with a fleet of delivery trucks. My Brothers Bruce, Barry and myself all worked in the business with our Father and both Grandparents along with a staff that was dedicated for decades, many of whom worked there long before I was born and seemed like family to us. During the early 60s I was the little kid that sat at the desk and smoked a cigar (pretzel stick) courtesy of 90+yo "Sam" who came in each day to present me my cigar. Customers would call me "The Boss". Morton was the cleaners for the Chicago Police & Fire Department uniforms and was also known for having huge war bond drives to support the effort in WWII. The cleaners offered garment long term cold storage and from that grew Morton Bridal which was started by Martins late wife Maryann. Our seamstress Anita, Maryann and Grandma Rose would always make the brides-to-be feel special with plenty of oohs and awes. They always encouraged my Brothers and I to compliment how beautiful the Brides were in their gowns. Raymond Tomaczak was the lead dry cleaner and began at Morton at age 18 in the 40s. He continued working for the new owner after 1990. His retirement and whereabouts are unknown. Isadore passed away in the 1970s and Rose followed in 1987. Maryann passed in 2004. In the late 60s permanent press made a huge impact on the dry cleaning industry and only 2 locations remained (Irving Pk Rd and Harlem & Lawrence Av) The Harlem location was eventually let go and in 1990 Martin & Maryann sold the Irving Pk Rd location to the current owner. They retired to Las Vegas where Marty still resides. I wanted to share some history and set some things straight. If you have any memories or stories of Morton Cleaners and/or its staff members prior to 1990 to share, Id love to pass them on to my Father. If you were a regular customer, Ill bet he remembers you. Here for the memories, Brian Schlossberg YaHeyDer@aol(dot)com

Anonymous User

I will never go there again! It was my biggest mistake to take my wedding gown for alterations to Morton Cleaners. It took them forever to figure out how to fix my dress after they screw it all up. I went there at least six time and finally decided to just take my gown as far from them as I can. When i went for a final fitting the dress was dirty and didnt fit me at all. It was too tight in my breast area and the waist that was too loose in the first place wasnt even touched. I asked them to fix it. Well, they just did the opposite. Made the breast area loose and waist super tight. I gave them couple more chances, but they kept doing the same thing... They were really unpleasant. They told me that it was my fault that the dress was dirty because i tried it on (hm i guess i was suppose to clean the fitting room before I wore the dress). The problem with dress not fitting me according to them was my fault again (of course.. I kept loosing and gaining weight every week I went for the next fitting. Why wouldnt I? i just wanted to make them miserable and didnt want my dress to be ready). So if u want to make your life more stressful as it could be before the wedding just use Morton Cleaners to alter your perfect wedding gown ;] And I almost forgot they pressed it too and guess what it had wrinkles all over!

Anonymous User

In this economy I purchased a pre-owned dress. It was Ivory with a Champagne sash. I purchased a new pink sash and decided to take it to the closest alterations place to my house. Granted, that I looked all over the internet for places but the reviews were either too horrible or too out-dated... So I gave Morton Cleaners a chance. Thank God for miracles. They basically had to remove a lace applique from the front and reapply it on the new sash. They also had to open the side seams to pull out the old sash and put in the new one. They also has to remove all the strategically placed beaded lace applique pieces onto the new sash. EVERYTHING WAS PERFECT. I couldnt believe it, I was expecting a complete disaster or sub-par work but it was beautiful, it made the dress of my dreams even more stunning....

Anonymous User

I had a bridesmaid dress altered here, and they almost ruined it. They did not alter it correctly. To alter the shoulders, they had to take the seam apart at the shoulder. They took the front 2 pieces and sewed them together and the 2 back pieces and sewed them together. The V neck that was supposed to be in the front was under my left arm when i went to try it on. The lady had an excuse, didnt own up to the mistake and had an attitude with me. They told me it would be 2 weeks before it would be fixed, but I was leaving in less than that for the wedding. They wanted to charge me to rush it. I refused and had a discussion with the lady and ended up getting it fixed for free, which I believe shouldve happened to begin with. I will never go there again.

Anonymous User

My friend recommended this cleaners to me because they offered wedding dress alteration, cleaning, and storage all for a fair price. I went with high expectations and they did not disappoint me. They are very friendly yet professional. I still drive there to get my dry cleaning done. They have met all my meticulous standards thus far! Theyre excellent!

CARL RHODES

WORST CLEANERS EVER!! THIS CLEANERS NOT ONLY RUINED MY PELLE JACKET, BUT THEY ALSO REFUSED TO REPLACE/COMPENSATE ME FOR MY COAT! AND THEY "CLAIM TO BE", "CHICAGOS LARGEST WEDDING GOWNS & FORMAL CLEANERS".. I BEG TO DIFFER! MS KIM REALLY NEEDS AN "ADJUSTMENT" WITH HER CUSTOMER SERVICE SKILLS.

jason Mccarthy

My wife and I recently moved to the Chicago Land area, the staff has remarkable customer service, and on the other note, the prices fits equally to their service. I am glad the Morton cleaners is our new neighbor!

Monica Galindo-Palma

Dont know how the service is but they are extremely expensive.

ramadan badi

Nice