Second City Roofing
| Address: | 3006 W Diversey Ave, Chicago, IL 60647, USA |
| Phone: | +1 773-384-6300 |
| Site: | secondcityconstruction.com |
| Rating: | 4.2 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Reviews 6
MH
Mha Properties LLC
I own a commercial retail property in the City Of Chicago. I am receiving a partial SBIF grant from the city to improve the building. With this grant i have to hire professional companies that are licensed in the City of Chicago and insured. I hire the companies pay them for the work they do then i get reimbursed from the city. So i come to angles list and start setting up appointments with a bunch of companies and have them come out. Second City being one of those companies. I called them set up a appointment. The estimator came out i explained to them what i need and told him i need, actually i must, use a professional company to do any work on my building and everything needs to be done right. Also that any work that Second City roofing thinks needs to be done i want it done. My building needs Masonry work, tuck pointing and partial roof tear out. After the estimator comes out takes measurements etc a couple weeks pass and i dont hear anything. I contact them and ask whats going on and i get passed around the office and was told once they get in touch with the estimator i will be contacted and updated. Well guess what i never received a call back. Couple more weeks pass and i tell myself what the heck they have a good reputation and the estimator seemed honest let me try giving these guys the benefit of the doubt. I call the office again and the secretary gave me the estimators number. I call him and tell him who i was and he tells me o the office does want to do your work because its a insurance job. I told him no its not a insurance job like i told you in person i pay you guys and i get reimbursed from the city and you have nothing to do with the city i just need a company thats licenses and reputable to do the work. The estimator says ok let me come out again and see the property. He comes out and meets with my business partner for not even 5 mins and told him ill email the estimate in a couple of days. A couple days go by and still nothing, i call the estimator and hes like it should have been sent out and i gave it to the office text me your email ill make sure you get it. I text him my email and also told him my relative owns a building that needs similar repair done and that he should contact him if theyre interested. Days go buy and no email or call back. i called him back twice and i still havent gotten a answer. I have gotten 3 bids so far and each bid is around $80,000-$100,000. It seems like Second City is too good for a job like this or they cant handle it. Either way they are very unprofessional and i suggest calling any of these companies below, all these companies below have been helpful and professional along the way. By January i will be giving the work to one of these companies. Contact these guys below they were all great Matthews Roofing Lindholm Roofing Champion Roofing
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Rebecca Olson
We live in a 3-flat condo building in the city of Chicago and were in need of a roofer to address issues that were causing visible water damage inside. We called out 4 roofing contractors and found Second City to be the best. They came out within days of our call during the busy/heavy spring rain and flooding week in Chicago. And, their analysis was on par with the others we had received (i.e, they didnt suggest any unnecessary work and told us our roof had another 5-8 years of life). We appreciated that they stuck to the issue at hand. They offered us three different estimates for three levels of service and offered excellent warranties on the latter two options. We opted for the mid-range level of work. They scheduled around our availability to work from home and were done in two days. Their customer service was also great - they followed up to see if we had questions on the estimates and after the work was finished, they scheduled around us and were able to get the work done quickly. The price was in line with others, if not slightly less. We feel comforted by their service and with the warranty.
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Latretta Murdock
BAD experience, called for an appointment for my parents and was told they did not need to be home. A representative showed up and did not state who or what company he was representing and just stated "IM THE ROOFER". My parents had appointment and told the guy they were told no one needed to be home to do an estimate from the outside and he stated "i will look on the outside". My parents came back home with no info left business card or anything. I had to call them myselft to find out why i hadnt received a call or anythin only to be told the guy said my parents wouldnt let them in! So no one was going to call me and let me know that?!?!?!? Is this how you treat SENIOR CITIZENS?!?!?!?!? Anyone representing your comany should introduce themselves as such!!!!!!!! I will never do business nor refer anyone to this company!!!!!!!!!!!!!!!!!!!!!!!!!
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Della Allen
We recently had our roof redone by Second City. We cannot say enough good things about the owner, foreman and this company. They were professional and very polite. Theyre bid was competitive with other companies but what sold us was their promptness in communication during the bidding phase. The whole job took a total of 3 days to complete. They cleaned up every single bit of debris at the end of each day. They protected our shrubs, trees, etc. We had a couple flat landscape stepping stones that cracked during the three days and they replaced the cracked ones on top of the six non-cracked ones on their own free will. In addition, they went around and recalked the interior part of every skylight in our house. We recommended Second City already to a handful of friends and would highly recommend them to anyone reading these reviews.
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Matt Danforth
After a couple of estimates, 2nd City won the contract and we couldnt be gladder for it. Steve Z was communicative and thorough making sure we were happy with the timeline and the work. Turned into a bigger job that anticipated but that didnt stop them from finishing on time and my new roof looks great. You know when youre dealing with quality contractors when they wont offer to tack a new roof onto your old roof. Sure its cheaper but the extra weight and assumption that the old work is good isnt a good business model. They ripped out 5 layers of old roof and a layer of cedar shake before laying down new underlayment and then 30lb felt before finishing out with architectural shingles. Glad I went with 2nd City as another layer of roof might have caved the ridge on the house.
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Karen Bovinich
0 STARS. I called to get this company to simply come out and provide an estimate for repairs to the roof above the restaurant I operate - we have a leak and water was coming through. Instead of scheduling to come out, the man on the phone chose to argue with me: the landlord needed to call him EVEN THOUGH I explained our commercial lease, the process of repairs submission (landlord is out of state) and that Ive never had this problem calling other service repairmen (I handle three commercial properties). All he wanted to know was who would pay for it - even though I had not solicited his business as of yet. ALL I WANTED WAS AN ESTIMATE to submit to the landlord. Ridiculous. Its 2017 - can the construction industry stop using patronizing tones to women clients please. thanks.
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