Castro Hand Car Wash

1585 Rand Rd, Des Plaines, IL 60016, USA

Address:	1585 Rand Rd, Des Plaines, IL 60016, USA
Phone:	+1 847-635-7706
Rating:	4.2
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–4PM

Location

Photos 62

Reviews 24

H Lee

I really do not care about the quality of their job at this moment as I was not able to get a service from Here. A couple of weeks ago, I called on Saturday that I wanted to have an interior detail of car (**specifically mentioned smoke problem**) and the rep told me to come in on the next day. Fine, I went there like 10 am on Sunday and then, the rep was telling me to schedule an appointment at least 24 hour in advance despite the fact that he was the rep i spoke with over the phone a day ago. WTF?????? Again, I said fine and i would schedule an appointment for the next Saturday and also told him if it would be better if I schedule it during weekdays and he replied Saturday would be better. Then, the Saturday, I drove my car to the shop and he was telling me the guy doing the job was sick and they could not do the job. Nothing was done period. I do not care about the quality of their work but their customer service is messed up and I feel like I am not a customer here. If there was a zero star, it would have been the choice. Youd better learn how to deal with your customers. The wash right next to this, had to problem dropping off my car and had it done right away.... I would rather pay extra money going for a company who treats customers like REALLY customers than this company.

Jack Kowalski

I paid 25$ for "cleaning" and they did very poor job AGAIN, the car is still dirty, many dirty and dusty spots inside. They just wiped the interior with already used rug and even left some pet hair on my dashboard. That was the third and last time I went there!

Kraft RicohIL87

Had the pleasure to talk with the owner. Was a late Sunday and they were about to close. Walked is asked if they were closed. The owner let me be the last wash of the day. They Rembert you as a person not just a customer.

B A

Ill never back here again, , paid 95$ for full detail but half things they did only when I tell them to do , did very bad job , they dont know their job , people avoid this place

Shaine Thurman

Best guy ever and family. And best car wash around for the money. Hand washing is the way to go unless you want swirls in your paint. Thanks for being great guys!

Abin Koshy

Fairly priced great hand car washes and interior cleaning. Line can sometimes get long here since they only can wash one at a time, but its well worth it.

ROBERT TAYLOR

Outstanding hand car wash I am one like doing things myself but could not have done better... come one come all Castro hand car wash does it all...!!!

Steve Quatman

they hit every detail…..i always washed my own car/truck so it was done properly and not scratched but they do an even better job a+

Alfonso Avalos

They did a great job, my car was very shiny, and clean inside, they also have good prices for all the services they provide.

José Gonzalez

Definitely one of the best places Ive been to in a while. Very inexpensive for the experience. Strongly recommend

Jorge Sanchez

Ive been coming here for a long time they always do a very good job I havent got a bad experience

Khader Mohammed

Met the owner the first time I was there, very humble guy. Will definitely go back

Joshua Michalski

Only place I go in and out always leave feeling like Im in a new car.