Address: | 201 N Spring St, Elgin, IL 60120, USA |
Phone: | +1 847-742-7006 |
Site: | elginkey.com |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–1PM Closed |
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Zach Parpart
I have a few skeleton locks that the keys were last to many years ago. I love the look of the old locks so wanted to find someone to make a new key for me. The gentleman at the front was very knowledgable and offered a few varieties that would most likely work without having to tear apart the lock or even cut new keys. They even offered to either refund or exchange the sets that didnt work for me. The level of service and knowledge here has made me a customer for life. A small smile goes a long way.
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Margaret Galka
Awesome! I thought matching up a new lock for my mailbox was going to be a pain. Even gave myself a 30 minute window out of my schedule for this event. This was absolutely none of that. The person I dealt with was very knowledgeable and was able to assist me and get a new lock in just minutes. He was also very nice about answering a few questions I had about a safe. Overall 10/10 would go out of my way a little for the knowledge and efficient, great service they provided.
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Marshall Livingston
Asked if they could make a copy of my motorcycle key and the lady on the phone said no. Naturally I asked why since the concept is the same and she started getting flippant and repeating the same thing, we dont work with motorcycles. I asked for a manager and she yelled WE DONT WORK WITH MOTORCYCLES and hung up....must have not liked my question or is having the worst day. Overall bad experience.
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Ruta Petras
I must say excellent service! Very pleasant man scheduled the service guy to come by and he has come right away. Service guy was very pleasant and professional changed the lock and charged me less than I was given a quote for. I am very pleased with their service and most defiantly would recomend them to my friends and use them again when needed . Thank you !
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Nicholas Demorest
The company I work for uses EK&LCo for all our key duplicating and emergency locksmith needs. I have personally worked with them for the past 5 years (hundreds of keys copied), and have never had a problem. Occasionally a duplicated key will not work properly, however, they have always remedied the situation quickly at no added cost. I highly recommend them.
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Greg Durckel
Friendly happy staff. With the reasonable charge to program and cut the key I provided, I payed a little less than a third of what multiple Infiniti and Nissan dealers would charge. While I was present the amount of walk in traffic and the speed and courtesy with which they processed it was impressive.
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Joshua Lamb
Great unlocking service. Friendly chap handled his business very quickly and eloquently but horrible communication on the part of the dispatch by not informing me of how much it would cost. I was stuck in between a rock and hard place on the spot to make this decision on memorial day weekend.
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Scott Hansen
These Guys are Great. The Infniti Dealer Wanted $ 250.00 to program my supplied Key fobs. Elgin Key and Lock Programmed my infiniti g37 sedan key fob for less than half. Vince was great!
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Svetstar Nikola
Had a couple of keys made there and had to purchase 2 locks($5 each elsewhere) in a rush to lock up my trailer and paid over $60. Very expensive! Beware, do your homework!
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Brock Friedman
Fast, friendly and professional. If you need a locksmith, any type of key or a safe this is the place. They also copy automotive keys if you bring in your own blank.
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rottdogsparky
Knowledge abounds asking me questions about my vehicle which allowed me to be in and out in less than 5 minutes with a reasonable price! Will do business with again!
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Ervin Vallejo
Bought an old Kawasaki motorcycle but it had no key. Brought a portion of the motorcylce to them, Elgin Key & Lock Co. made me a key right on the spot.
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Anonymous User
He came out the same day to help replace a front and back door lock. Very polite reliable service. Fair bill. I am pleased with the excellent service.
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daniel dehaan
I have used Elgin Key and Lock for years and they do the job right, every time. The representatives are friendly and knowledgeable.
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Karen Widlacki
If you need a key made this is the best place to go. Knowledgeable staff, affordable prices.
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Donna English
Reasonable pricing Great Customer Service Zach thank you for being patient with my mom
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Jeff Bomer
Great service. Good prices. These guys know what they are doing.
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Cory Ulrich
They were very knowledgeable about getting a chip key for my car.
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Joyce Hlousek
Excellent service. Very good information and lock service.
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Jim Pennington
Quick, fast, cheap, professional & knowledgeable
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S Rao
Professional, fast and very reasonably priced!
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Paul Andersen
If they dont have your key, nobody does.
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Lynda Pearson
Im always impressed with their service.
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Loren Harris
Good knowledgeable service.
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diane glatczak
Very knowledgeable
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Tony C
Fast and on time