Firestone Complete Auto Care

90 St Clair Square, Fairview Heights, IL 62208, USA

Address:	90 St Clair Square, Fairview Heights, IL 62208, USA
Phone:	+1 618-589-0667
Site:	firestonecompleteautocare.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 6

Reviews 14

J.D. Schneider

Horrible service, went in at 7:15 for an oil change, they close at 8. Was told they dont have time to do my car, i asked why. The ladies response was that they had 3 cars ahead of me and wouldnt be done with them in time. How long does it take to change oil??? About 10 minutes. I always change my own oil because i dont trust anyone to work on my vehicles. But because of the weather i decided to go get it changed. I had heard good things about this facility, they were wrong. Horrible customer service and literally disregarded me in my little car. I wonder what would have happened if i pulled up in my Escalade with my work attire on. Ahhh, probably the same crappy service.

Jordan Pettibone

Went in on Saturday 8/17/13 with an internet quote, and it matched the quote they gave me (so no upcharges on people who dont know - a plus). They even gave me some advice recommending me to a cheaper tire that would better accomodate my car. Scheduled an appointment for 8/19/13. A little long on the time to install the tires, but they noticed a few TPMS hassles, and they inspected the brakes and alignment of the car. Excellent customer service. Clean facility. Knowledgable. I will be back for my rotations and the next set of tires for our other car.

Lorna Hamilton

I give them a 4 stars for their service and prices. They are probably the best place in the area to get an oil change. They do not try to constantly upsell you on everything, like other places that shall remain nameless. I go here at least once every three months for oil changes and they are very consistent in what they charge and the quality of the work done. I would recommend them to others.

Christopher Flohaug

Brought a set of tires and wheels from an online retailer, with no hassles whatsoever. They were extremely helpful, and swapped my TPMS sensors for no charge. The shop was clean, wi-fi speeds were good, and all of the staff were friendly and ready to answer any questions I had. They do offer Military discounts for Active Duty and Veterans as well.

roger bauer

Took my truck in to have the oil changed and tires rotation I get back and they dont do the rotation but yet they say they did they tell me I Need a radiator flush.little do they no I had new water pump put on less than 5000 mile ago.been going there for two years last time I will find a better place that cares.....

Anonymous User

Ive been coming here for over a year now and have had everything from oil changes to tires to expensive sensors taken care of. They special ordered tires I wanted (which Dobbs wouldnt do) without any fuss. The only repair Ive had done was a major one and came in under the quoted price - THANK YOU!

Joshua Ragains

I was driving through from Chicago to Tucson and called to ask if they would be able to perform an oil change on my vehicle. 5 minutes later I arrived and was told that the earliest I could get it done was the next day. It was a complete waste of time coming here.

Mark Keller

They were reasonable with prices and great customer service. The first time. Then they changed a price quote on my trucks brakes by 100$. I called Midas and they said they would do the same work for the original quote.

Elaina Cammarata

Even with an appointment I waited over an hour and a half to get my car back from just getting an oil change. Very slow service.

brett mcfadden

Went in for an oil change, tire rotation, and brake check. Left with everything fixed up and working like new.

Tricia Ruffin

I had tires and alignments on all 3 of my vehicles. They are great!!!

Kelly Teague

Got quick service and a good price on a set of tires. No problems

Sebastion Lade

Great people an great costumer service

Emily Davis

Great service!!