Address: | 10712 Lincoln Trail, Fairview Heights, IL 62208, USA |
Phone: | +1 618-688-4626 |
Site: | meineke.com |
Rating: | 2.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
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Bel O
We had a new muffler put on here and had to go back twice after they installed it because it wasnt correct. We just recently relocated to TX and went to a mechanic for loud noise and low and behold guess what..... yep the obvious! It has a leak! We paid a lot of money and when we called to talk to customer service because it is still under warranty they told me I have to drive my car back to IL to have it repaired under the warranty! What there are no Meinekes near me? Oh yes there are! Unbelievable seriously horrible because we even told this location we were relocating and since we had been in twice to have it "fixed" after they replaced it with a new part we wanted to make sure the warranty would apply at all Meinekes. They assured us yes and well that was a lie! Seriously charged us then had to go back twice then you lie....NO GO SOMEWHERE ELSE DO NOT WASTE YOUR MONEY!
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keela bond
They will cheat you out of your money, dont go here. We paid to get our car fixed had to go back numerous time and they still didnt fix it. Very poor customer service we ask to talk to the manager we was told that hes unavailable and was handed a number we should call which should help us with our issue, when I got home to call this number , I noticed that she gave me a wrong number the number she gave me was to "find me a meineke".
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Phillip Heslin
Ordered highly recommended tires and the ride is sublime! Worked directly with the manager and he was able to replace the tires and diagnosed a cluncking sound and replaced at a reasonable fair price. Wonderful customer service and excellent work done! Will be returning.
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Roughrider
I went here to fix a hack job done by another meinkie. The guy told me he had to order parts but never heard from him. He had no interest in fixing what meinkie messed up in the first place. Dont completely trust their warranty policy!!!
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Marquis Bond
Worst meineke I have ever been to.
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Domonique Stewart
Great customer service