Roto-Rooter Plumbing & Drain
| Address: | 2364 Essington Rd, Joliet, IL 60435, USA |
| Phone: | +1 815-280-0150 |
| Site: | rotorooter.com |
| Rating: | 4.4 |
Location
Photos 1
Reviews 12
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Anonymous User
Andre 8971 arrived in the direct time frame. I received a call he was on his way and aske if anyone would be at home. The job was completed in a professional step by step procedure, with information give on each step. This is a recurring procedure and Andre recommended a video of the drain to determine if a better procedure to prevent this from happening. A coupon was expected and I was able to pay for the bill and get a receipt. Andre is an outstanding techician and one I would call again for other jobs in his line of work. The invoice no. was 29209483 and the job number is 16193590. Thanks for a great job in a short time period. Excell
BR
Bryce Barman
Awful customer service. I scheduled an appointment 2 days in advance and was given a 4 hour time window that the plumber would come in. The plumber didnt show up until an hour after the scheduled appointment. The plumber was unable to fix the problem so he called and set up another appointment with another 4 hour time window that they again failed to uphold. I called to asked what was happening and was hung up on. All around terrible staff and service. DO NOT USE THIS LOCATION, they will not uphold their guarantees and will not solve any of your problems.
JL
JLMc1128
Roto Rooter had someone to my home within 2 hours of my call. I was disappointed to discover that the problem was worse than just a simple clog, but they routed the line in quick fashion and had my kitchen sink back in working condition quickly. Kyle and his partner were polite, courteous, and respectful. They showed respect for my home and had the sink and cabinet underneath clean and organized before they left.
EM
Emmanuel Brambila
Called them and they came to my house in less than half an hour. Their rates were better than others and even though we did not have a service performed, their willingness to work with us was appreciative. Joe was courteous and the free estimate was informative and helpful. Overall they were professional and courteous and are probably the best deal in town. I would recommend them.
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Anonymous User
Called in the morning and they were here within 2 hours to take care of the problem. Mark 2976 showed up and was very professional. Mark explained what he was going to do and why. Rodded and cut the roots in the line a few times along with snaking it with the camera each and every time to show the progress of the work done. Mark cleaned up when finished and left no debris.
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Anonymous User
Roto-rooter came to our house on a Sunday with no extra charge. Our plumber, Joe, was nice and very helpful. He quoted us first and we felt no pressure from him. He gave us recommendations of how to maintain our home plumbing and what products to not use. I will definitely be calling them again if I have nay problems.
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Anonymous User
The Roto-rooter plumber that came to my home was very courteous and knowledgeable. He explained all of the pricing before hand and in detail. He fixed the issue that we were having in a very timely manner. I will use them again for any problems that I may have and would recommend them to family and friends!!!
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Anonymous User
When we decided that the clog in our bathroom sink was to much for us to handle we called Roto-Rooter. When I searched for plumbers near Joliet Roto-Rooter was the first to pop up. Oue plumber was fast as well as friendly. We liked the 6 month warrenty.
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Anonymous User
Called 2 days before Christmas.... Mark showed up on time and fixed the problem. VERY satisfied!!! Will definately use again.
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Anonymous User
Fast courteous service. Routed drain several times. Plumber Joliet.
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Anonymous User
Good customer service and plumbers. Job well done. Plainfield area.
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Anonymous User
Joilet plumber good job!