MaidPro

Reviews 3

JA

Jason Mayerle

Requested a deep clean in advance of listing my house for sale, this particular MaidPro was a referral from my realtor. We spent many hours in advance of their visit de-cluttering the house and making it simple to access all areas to be cleaned. The house was not terribly dirty, but we really were hoping it would sparkle after paying a rather expensive $247 for two people and two hours of cleaning. Unfortunately we were disappointed in the service provided. A partial list of things that were missed: laundry room floor not cleaned, top of refrigerator not cleaned, cobwebs in corners of multiple rooms, no sweeping/vacuum in multiple corners and along some walls, window sills not cleaned in multiple rooms, they did not clean one of the tubs or chrome fixtures, poor job cleaning mirrors and glass top tables, did not dust tops of picture frames or doorways, upholstered furniture not vacuumed, baseboards not dusted. Most of the items Ive listed are explicitly on their standard checklist, so this is simply a failure of the crew to provide the level of service promised to the client. The owner Stanley offered to send the team out again, however I had already finished most of the items they missed later in the day after the crew came out, since I could not wait for a reschedule (had a photographer coming to take pictures of the house and showings were starting as well). The warranty is a nice touch, I just wish for the premium price paid that I would have received premium service without the need for or the hassle of a second visit.

RA

rage ripper2.0

Maidpro has been out to our house 3 months in a row. The same team has arrived to my house each time. Elizabeth and Sharissa are very conscientious and always ask us if we need anything special done during the clean. The office staff is very friendly and dedicated to making sure our home is taken care of well. Its a great feeling that we dont have to worry about cleaning our home, and gives us free time to focus on family. We recommend them to all our friends and family.

KA

Katie Tabacca

The crew at the Lake Zurich MaidPro have done an excellent job over the course of the past 2 years. They are professional, flexible and provide excellent customer service. I highly recommend them to all!!

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