Address: | 16117 S Farrell Rd, Lockport, IL 60441, USA |
Phone: | +1 815-838-6710 |
Site: | greatclips.com |
Rating: | 3.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 8AM–5PM 10AM–4PM |
AL
Alexander Petersen
Not so great clips. Went there at 10am and when I arrived the lady came from the back looking as if I was bothering her. I learned quickly why this place was empty. I sat down and explained what I wanted. As she started cutting she asked what I was up to for the day. I answered but she wasnt listening and did not respond to what I said (now Im not saying Im the most interesting guy in world but dont ask if you dont care...) the rest of the haircut took place in awkward silence. She worked at the fastest pace possible...the whole haircut lasted about 5 min. No attention to detail or making sure I was happy with it which I was not and have a ridiculous amount of loose hairs and unevenness throughout. When she finished all she said was "better". I lied and said "yes". Truthfully its the worst haircut I have ever recieved (it looked better pre-cut which I didnt know was possible) and close to the worst customer service. Luckily for her I dont enjoy confrontation so I still tipped $5 but I would be lying if I said it didnt hurt a little on the inside filling out that tip on the receipt. To top it off as Im leaving after she sees she just got the most undiserved tip ever she got a big smile on her face and said "thanks! Have a good night".....its was 10 in the morning... Im sure there are good hairstylists there but I feel bad for them because Courtney is losing them business. First and last time I go there.
WI
William Darland
I was pressured into giving a tip by one of the women who worked there. After my haircut she wouldnt give me my receipt until i gave her a tip. Service is okay on the other hand, but the workers need to have higher respect for their customers.
JE
Jen S.
I checked in online for a haircut today, got exactly the cut I wanted from Jenn in about 15 minutes. Great service, I will definitely be going back!
JE
Jennie Pauline
Great service. To the guy who didnt want to give a tip: you are a cheap jerk. If you dont want to tip dont get services where tipping is expected
DA
daniel mandarino
Whenever you go ask for Candace, she actually cares about what shes doing and takes her time and makes it look GREAT.
SU
Susan Gendeman
The girl who cut my hair listened, asked questions, and did a great job.
GR
greg shields
Always friendly staff and great haircuts
EU
Eugene Thill
Good stop for a quick hair cut.
BR
Brody Zarek
Diane in lockport is great!!
DA
Daniel Salmon
Great Value for the dollar!
JU
Judi Hoglund
Dissatisfied Did not listen
TO
Tom Mula
This place is awesome!
JA
Jason Svec
Quick cut ...in and out
DA
danny dilallo
No waiting
PA
Paige gazzola